5-Star Hotels in Hainan, China

I finally have some time now, so I'll leave a detailed review for everyone's reference. The rooms and facilities are quite complete and relatively new. I saw some comments saying that the parking lot, guest rooms, and breakfast area were scattered and hard to find. I think it's actually fine; as a resort-style hotel with a central courtyard, it's easier to navigate than detached villas. It took about 20 minutes to walk around and get my bearings. The underground parking and restaurant are served by the same elevator. The front desk and concierge service were unremarkable, lacking a bit in smiles, quite bland 😊. Breakfast is served until 10:30 AM, but even at 10:15 AM, dishes were still being refilled, and the variety was quite rich. We didn't want to go out for dinner, so we ordered a set meal. The food was excellent, and the portions were huge; we couldn't finish it all. The service at the Chinese restaurant was very good, with staff consistently demonstrating the professionalism expected of a high-star hotel. Special commendation to the uncle at the outdoor BBQ, who was very enthusiastic and reminded us to watch our step when we passed by at night. There's a hot spring, but I didn't get to experience it. All three swimming pools are great, and the water is very clean, which the kids loved. Overall, if you're tired of ocean views, it's definitely worth staying for two nights.

This was our second time staying at Bird's Nest with the kids. This time we booked a larger room, and the front desk kindly upgraded us for free. We even had a dedicated service butler who was incredibly helpful. Their response time for dining arrangements and car bookings was very quick. The room facilities and decor have a charmingly rustic and natural feel. As for the views, they are absolutely stunning, with rolling mountains and blue skies and white clouds that feel within reach. You can hear the rustling of the pines and the wind blowing through the leaves, and there's a panoramic view of Yalong Bay, where the sea and sky blend seamlessly. It's perfect for those looking for a quiet getaway and a close connection with nature.

Had a wonderful stay! The hotel's location is excellent, making it super convenient for getting around and finding food. The room was spotlessly clean, fresh, and odor-free upon entry. The bedding was soft and comfortable, ensuring a great night's sleep. All facilities were in perfect working order, including hot water and air conditioning. Gina from guest services provided thoughtful and attentive service, making check-in and check-out quick, and patiently answering all our questions. The common areas were tidy and quiet, creating an overall relaxing environment. The price was reasonable, offering great value for money. It's a shame it rained in Sanya for the last two days, but I'm very grateful for Gina's care during my stay. [Folded hands emoji] I highly recommend it and will definitely choose to stay at Yalong Bay Welcome Hotel again on my next visit.

I absolutely have to give a shout-out to Ella, the butler at Wanda Realm! To be honest, the room facilities are a bit dated; you can definitely see the age in the bathroom and furniture. But that didn't detract from our experience at all, because the butler service was simply outstanding! From adding her on WeChat to communicate our needs during check-in, to receiving daily thoughtful weather and activity reminders, every request was met with a prompt response. The butler even specially delivered a fresh fruit platter to our room. And at check-out, she had prepared Hainan specialty souvenirs. The attention to detail was incredible, making us feel truly valued and pampered. Moreover, the hotel's outdoor environment is absolutely stunning! The sand on the beach is as fine as flour, the seawater is crystal clear, and every photo you take looks like a wallpaper. The complimentary travel photoshoot was an even bigger surprise; the photographer patiently guided our poses, and the results were simply amazing. We ended up buying a package of over twenty photos, which was far better than any roadside photographer – why even bother with a bicycle when you have a luxury car? (a Chinese idiom meaning 'why settle for less when you can have the best') Honestly, I truly believe that without the dedicated efforts of these high-quality professionals, this hotel would struggle to operate so smoothly. The hardware might be old, but the warmth of the people makes up for it. I highly recommend this hotel to anyone who values service experience! We'll definitely be back! 👍 It's very close to the duty-free shop, so we had a great time shopping 🥰 If you're not an early riser, there's no need to buy breakfast; you can order takeout nearby 🥡 There's McDonald's and KFC.

Our stay at Crowne Plaza Sanya Bay Resort during our trip to Sanya was excellent overall. The hotel boasts a prime beachfront location on Sanya Bay's Coconut Dream Corridor, offering easy access to the beach for sunset views. It's also very close to Phoenix International Airport, making early morning or late-night flights hassle-free. The grand European Baroque-style lobby is truly impressive and perfect for photos. The rooms are spacious, and our sea-view room featured a scenic balcony with a bathtub, creating a wonderful ambiance. We could enjoy the ocean view right from our bed, and the sunset over the sea in the evening was absolutely stunning. The bedding was comfortable, and the cleanliness was impeccable. The bathroom had a separate wet and dry area, and all facilities were well-maintained. The breakfast buffet offered a wide variety of Chinese and Western dishes, including freshly made Hainanese noodles, and was served until noon, which was great for those who wanted to sleep in. The hotel also has two large outdoor pools and a kids' club, all set within beautiful gardens, making it a very pleasant place for a relaxing vacation. The front desk and concierge staff were warm and attentive, promptly addressing any issues. This hotel is suitable for both couples and families, offering great value for money. It's definitely a top choice when visiting Sanya Bay, and we would consider staying here again!

Overall, I'm extremely satisfied! Butler Lili proactively contacted us in advance and communicated with us throughout our stay, providing exceptional and thoughtful service. We were assigned the highest floor, and the room was spacious with a fantastic sea view. Most of the parent-child activities are free, like paddleboarding and the mini-train, which other places usually charge for, making it excellent value for money. I also want to commend the staff at the kids' club; when one of our tokens wasn't recognized, they gave us six new ones. Our little one managed to win the bag she wanted with those last tokens, which made her very happy. Generally, InterContinental gives me the impression of being very generous, not a stingy hotel at all. The experience was top-notch, and I'll definitely choose to stay here again next time I visit Sanya.

Although the Mangrove Tree Resort is an older hotel, its facilities are still excellent, clean, and tidy. The staff are enthusiastic and offer service with a smile. The hotel is situated on the picturesque Yalong Bay coastline, with coconut groves, lawns, and beach loungers, all designed to help guests relax and unwind. The Chinese restaurant offers delicious food, and the Thai restaurant is also quite good. If you're coming to Yalong Bay in Sanya, this is 100% my top choice. This year, they've introduced a new butler service, which gives you a warm, 'home-like' feeling. For anything you need, just ask your butler!

Traveling with kids can be a hassle, but this hotel made our entire trip stress-free. Special thanks to Manager Shen from the front office. Upon arrival, he proactively helped us with our luggage and immediately provided children's amenities when he saw our little one. The check-in process was efficient, and he thoughtfully upgraded us to a family room. When my child accidentally spilled juice, Manager Shen's first concern was to reassure us that ”the child is fine,” and he swiftly handled the situation. His warmth and patience throughout made a deep impression on us. The room facilities were complete, and the breakfast was incredibly rich. The hardware is great, but the service is even more heartwarming. The professionalism and warmth of the hotel's service made our family trip start off perfectly. I've already recommended it to friends and will definitely be back!

Sheraton Haitang Bay has lots of kids friendly activities throughout the day and a mini train to take us through the prooperties (it goes to the next door JW Mariott properties as well). The family bicycle is also useful to take leisurely stroll around. We got a free upgrade to a room with swimming pool right outside our balcony which is fantastic - the kids love it! Late in-room dining of wenchang chicken rice and seafood fried rice were also delicious. Great experience overall

Our family's stay in Sanya this time was a great overall experience. The hotel's location is excellent, making it convenient to get around, and it's very close to the beach, just a short walk away. The room was clean and tidy, well-equipped, and the bedding was very comfortable to sleep in. The staff were enthusiastic and polite, and responded promptly. The environment is quiet, perfect for seniors and children to rest. The breakfast selection was rich and tasty. Our comfortable stay definitely enhanced this trip. It's highly recommended for family travel, and we would consider staying here again next time.