This hotel has a lot of history and I really enjoyed my stay. Location is excellent—very close to the C50 and C52 lines, and within easy walking distance to restaurants. It’s right next to the Palace of Seville and not far from the Seville Cathedral either.
The breakfast was good, and overall I was quite satisfied with my stay.
My only small issue was that the towels looked and felt quite old and worn out. They seemed a bit unclean and could really do with being replaced.
Pros: The room was spacious, with a separate wet and dry area in the bathroom. Toiletries and toothbrushes were provided, and the breakfast spread was generous.
Cons: The elevator didn't require a key card to operate, which felt like a security lapse. There were no tissue boxes in the room; after several calls, they sent small individual packs of tissues. Also, no complimentary bottled water was provided daily. The worst aspect was the cleanliness – there were stains on the sheets and duvet cover. When I brought it up with the front desk, they just looked blankly at me and didn't offer any solutions or apologies.
Location: It's about an 18-minute walk to Seville Cathedral and the Royal Alcázar, and roughly a 12-minute walk to Plaza de España (assuming 'Spanish Cathedral' meant Plaza de España). A popular Korean restaurant is about a 7-minute walk away. Getting to Plaza de Armas bus station by taxi takes around 12 minutes.
Hotel near Casco Antiguo,Seville70% of visitors choose this area
GGuest User2024.06.24
I cannot really descripe how amazing my stay was everything was perfect staff was really welcoming this stay was really shocking to me i thoght there were no more hotel caring about their geusts more than money but your hotel was taking care about everything , staff done my room house keeping 4 times in two nights only , all drinks in mini bar was free they give me free deserts free chocolate daily , they even helped me with my tours , thank you very much i can tell it wont be my last visit i will see you soon for sure .
Thanks Frank
Thanks Miguel
Thanks Monica
Thanks everyone
Rooms was bit small but not affecting your Quality
The only thing has to be fixed is the sewage smill you can provide Air difusser or Auto refreshers ,
The hotel itself is like a palace, with a lobby and atrium decorated in a unique local style. The decor is relatively new, and the rooms are top-notch in terms of amenities and size. The breakfast is especially plentiful. Located right next to the square, it's adjacent to a bustling commercial street, making dining convenient.
In terms of transportation, the hotel is very conveniently located in the center of Granada. It takes about five minutes to walk to the Cathedral and about half an hour to walk to the Alcazar Palace. You can also take the bus. Driving is relatively troublesome. It is not easy to park at the entrance of the hotel. The cooperative parking lot Parking Triunfo takes about 10 minutes to walk, and it is not easy to find, and it is easy to miss the entrance and exit. You can get a discount if you pay the parking fee in advance at the hotel front desk, about 16 euros a day.
In terms of facilities, the living room and bedroom of the two-bedroom suite are quite spacious, but the room facing the street is noisy at night, and the sound penetration downstairs is strong. The facilities in the house are relatively old. We were going to use a kettle to boil water. As soon as we plugged in the socket, the circuit breaker tripped. It was dark and dark. After waiting for 15 minutes, the hotel arranged an electrician to repair it before the power was restored. The hotel will provide free water.
In terms of check-in and service, we arrived late, and there was no front desk service at 9 o'clock. However, although the self-service check-in process is more cumbersome (you need to press three bells and make three calls in sequence), it was generally smooth. When I came back to pick up my luggage after checking out the next day, the attitude of the front desk was very average.
I forgot a shirt when checking out, and honestly, I thought it was gone for good. But I decided to try my luck and contacted Trip.com customer service. They immediately reached out to the hotel and informed me that the staff had safely kept it for me. Since I was already in Madrid, I had to find someone to pick it up. Trip.com helped coordinate all the necessary information. It felt amazing to get it back! Huge thanks to the hotel staff and to Trip.com for their excellent service. From now on, Trip.com will be my first choice for all my travels.
Facilities: very new, there is a pool on the roof, the view is beautiful
Service: Very good, standard 4 star level
Hygienic: very clean
Environment: very chic, newly built hotel, the smell is also very fresh, orange characteristics
The hotel has a charming retro style, and while the rooms are small, they are very clean and tidy. Its location right next to the Granada Cathedral is incredibly convenient for getting around. The breakfast offers a great variety and fresh ingredients. The staff were exceptionally nice and understanding, making for a truly pleasant stay. ☺️
Located in the heart of the old town, with a bus stop right outside, the bedding and toiletries are top-notch. Both the rooms and bathrooms have small balconies and floor-to-ceiling windows with street views. The receptionist is very helpful and attentive in explaining the breakfast and relaxation areas. There's a large multi-area balcony on the 4th floor, and the vegetarian restaurants near the hotel serve excellent food!
Very Good
126 reviews
8.9/10
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8.9/10
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GGuest UserSecond time at this hotel
A tad pricey but so is the whole of Marbella!
Love the rooftop pool and spa massages are the best I’ve ever had!
Staff are super friendly and accommodating
For an easy stay I would definitely return!
GGuest UserMy stay at Novotel Sevilla was excellent! The hotel is very clean, the rooms are spacious and comfortable, and the location is absolutely perfect — close to the metro station, shops, and restaurants, with easy access to all major attractions like Seville Cathedral.
The staff were friendly and professional, check-in and check-out were smooth, and the breakfast was delicious with a good variety. The rooftop pool offers a beautiful view of the city.
Highly recommended! I would definitely stay here again on my next visit to Seville. 🙌
IismaelMThe apartment is in the heart of Seville, just a few meters from the Mushrooms in Plaza de la Encarnación, so the location is excellent.
The apartment has absolutely everything: kitchenware, bathroom amenities, a closet outside the bedroom, an ironing board and iron, towels, a duvet, and two pillows per bed. The bedroom has a small balcony overlooking the street and air conditioning. The living room is spacious with a TV and a large, fully soundproofed, and very bright window overlooking Plaza del Cristo Burgos, from where you can see the Mushrooms of the Encarnación.
The bathroom was spacious and everything was very clean. The apartment is one of the best I've stayed in in Seville to date.
Bright, spacious, and right in front of the parish of San Pedro.
And the location? Unbeatable. It's right in the center of Seville, just a few meters from the Encarnación (the mushrooms). Overall, I wouldn't hesitate to stay in these apartments again.
A very gratifying weekend.
The automated check-in process may be a bit confusing. But there are two highly trained receptionists who will help you with everything.
GGuest UserThe room is facing the beach, which is very beautiful. The breakfast is very rich. It takes only about 40 minutes to drive to Malaga. It takes more than an hour to go to Granada. It can be used for vacation and leisure, and it can also be used as a tourist hub. Very good.
DDluxescapesI had a lovely stay at Abba Sevilla and got a room with beautiful city views, which made the experience feel even more special.
The location is great once you arrive. It is easy to get around the city, with restaurants and cafés right outside the hotel, and art and culture nearby.
One of the highlights was definitely the rooftop. The views over Seville are beautiful, especially at sunset. If you stay here, don’t miss the sunset from the rooftop pool — it is one of the best parts of the experience and such a beautiful spot for photos.
The food was also very good, and the overall stay felt comfortable and enjoyable.
One thing to note: if you have large luggage, getting to the hotel can be a little tricky because of nearby construction. But once you are checked in, the location is very convenient and easy for exploring.
Overall, I would recommend Abba Sevilla for the city views, rooftop pool, sunset atmosphere, good food, and easy access to Seville.
AAnonymous UserI stayed at this hotel for two nights. Overall, by Hilton or Garden Inn standards, this property falls somewhere in the average to slightly below-average range. However, if judged by a three-star standard, it is generally acceptable.
The biggest issue was cleanliness. Upon entering the room on the night of check-in, I was shocked to find that the toilet had clearly not been cleaned, with visible waste left unflushed. This was extremely unpleasant and unacceptable. When I reported it to the front desk, I was told that housekeeping staff were no longer available after 4 p.m., and nothing could be done. This response reflected a clear lack of basic service standards.
Service quality overall was fairly mediocre, especially during late check-in. The front desk staff were not particularly welcoming. At one point, when I was about to read a document before signing, I was interrupted and told to listen to the explanation first and sign afterward, which felt dismissive. Additionally, when I requested basic amenities such as a toothbrush, I was told to come down and collect them myself, as no delivery service was available.
To be fair, the hotel does have some positives. The facilities are decent and generally meet four-star expectations, including amenities like a swimming pool (although the water was quite cold and not well temperature-controlled). The location is also convenient — while not in the city center, it is easy to reach major areas by taxi.
In summary, the hardware and facilities are acceptable, but the cleanliness and service fall short. By Hilton or four-star standards, this hotel underperforms; by three-star standards, it is passable.
AArthur C W TsangRoom is large. Have small bar and have a long arm sofa. Bathroom size is not small. It has a separate bath tub and shower room. Bed is comfortable and air conditioning is good, especially in Spain. It's critical. The location is good. We just walk from the Train Station with 15 minutes. Also it is not far away from the old town where there are many restaurants and shops over there.
AAnonymous UserThe hotel's communication is not prompt or effective. Also, the hotel address was changed to a new address after the hotel confirmed my booking. The distance from the hotel beach changed from 5 to 12 minutes, and the promise of 24-hour reception changed to no reception.
The access code was not sent out promptly after checking in, but I only got it from the hotel after Trip contacted the hotel. The flat is newly refurbished with an open kitchen. The bathroom has only one towel for each person for a 4-day stay. The extra towel costs you €10. The water pressure is strong and quick hot water.
The kitchen has everything you need, but the tableware is not visible. There is a kettle but no coffee maker.
The living room and bedroom have windows, but we are at the same level as the people on the street. We don't feel private and comfortable opening the window or even with the shade curtain closed with the window opened.
The washing and drying machine is shared with other travellers on the rooftop. The cleaning function is good, but the drying doesn't function well. The hanger was only found on the last day after the cleaner showed it to me. The hotel should say it on the first day when I asked them, rather than asking me to give them a call while I was only on a data sim and could not make a call. The washing balls are provided.
Beach umbrellas are also stored in a the lobby that is not visible to us until the day we checked out. I would say it has everything, but the communication skills of the hotel have room to improve.
LLAGIn terms of staff, I found it very weak. Check-in time took too long. Lack of friendliness among reception staff. And the same goes for the breakfast room staff. Not very friendly and with an apparent lack of desire/pride/interest in doing a job with sympathy and attention to the guest.
One last issue that I don't understand is that hotel guests do not have the right (without having to pay) to the reserved/exclusive area.
Strange, especially because it is a resort, where guests normally have full access to all areas.
GGuest UserWe were a party of three, staying in a room with two single beds and a sofa bed. The cleanliness was acceptable. There's a large supermarket about a 5-minute walk away where we had dinner, and the prices were fair. Right next to the hotel, about a 3-minute walk, there's a bus stop for the bus to Granada Airport, which costs €3.1 per person. You can take bus route 32 to the Alhambra. Walking to the Cathedral takes about 15-20 minutes. Overall, the transportation is convenient. This was the cheapest hotel I stayed at in Spain and offered the best value for money. There's also a restaurant right next to the hotel with delicious food.