How to Get a Trip.com Hotel Refund: A Quick Guide

If you encounter schedule shifts or unexpected issues, getting a Trip.com hotel refund can be simple with proper assistance. This detailed guide will assist you with the Trip.com hotel refund procedure. You can enjoy a hassle-free refund to plan your trips easily. Read now to learn more.

Step 1: Log into your Trip.com account

Visit the Trip.com website or open the Trip.com app. Log in to your Trip.com account by using your email and password.

Step 2: Access your bookings

Once logged in, go to "My Trips-All Bookings" or “Account-All Bookings” on the Trip.com app. This can be found within the app’s main menu. Then locate the hotel booking you want to refund.

Step 3: Choose a hotel cancellation

If your hotel booking is eligible for a refund, click "Cancel Booking". You will be prompted to choose the reason for your cancellation request. Then click “Submit” to confirm your hotel refund.

Step 4: Confirm your hotel cancellation and refund

Once you have submitted your hotel cancellation request, you should receive a confirmation from Trip.com. You can click "View cancellation policy" to check the details of your refund.

Step 5: Monitor your hotel refund status

You can check the status of your refund by clicking "Refund Details on Trip.com app. The refund info can also be checked here. If there are any delays or issues, contact Trip.com customer service for assistance.

Refunds are typically processed back to your account. It normally takes 1 day to see the refund in your account.

Note on Trip.com hotel refund

• Before booking any hotel, please read the hotel cancellation policy to understand your rights and any potential fees.
• If you need to cancel your hotel bookings, do so as soon as possible to maximise the chances of receiving a refund.