Latest Reviews for Shanghai Hotels

IFC Residence
4.6/52124 Reviews
Lujiazui Area
The hotel is located in the very center of Shanghai, offering a fantastically beautiful view. There is direct access from the hotel to a huge shopping mall (mainly featuring high-end brands) and the metro. On the top floor, there’s a swimming pool—not very deep, but enough for a swim. The room had all the necessary amenities: a worn-out ironing board and iron (I had a similar one back in 2007), a drip coffee maker (without filters), and a dirty, shabby toaster. The internet, TVs, bathroom, and beds were excellent. The downsides: there was a strong smell in the room and the corridors. This really bothered me, as it reminded me of the scent of an old grandmother’s closet where we used to play hide-and-seek. To me, it smelled like old carpets and rotting cloth. By the end of the week, I almost stopped noticing it, but when I unpacked my suitcase at home, I realized I had brought that smell back with me. Another downside is the cleanliness. On close inspection, there was plenty of dirt and dust in the corners and under the beds. The dishes were washed terribly, with food residue left on the forks. The front desk staff are competent and speak decent English. There is a luggage storage facility as well.
TOP Residences Shanghai
4.5/566 Reviews
Changfeng Park Area
The luxurious one-bedroom hotel-style apartment is very good, suitable for us to live with our dogs. The room is 45 square meters, very large and very clean. Since we have our dogs, we don’t have to worry about the housekeeping department and clean up the surrounding environment by ourselves. It's very nice, quiet, the garden is clean, there is a large lawn for the dogs to play, and we are very conscious about picking up dog poop. There are also many catering services around, including Starbucks, Luckin, coffee shops, restaurants, etc. The most important thing is that this place allows dogs to stay, and I feel love and respect for pets. Although it is a hotel, you can bring pets to live with you, and it is very clean. There is no peculiar smell, which shows that the hotel works hard. The kitchen in the room has everything we need, which is convenient for us to make simple meals. Needs some improvement. The navigation easily takes us to the opposite community. It was difficult to find it the first time. There is also a sensor light in the closet of the room, which is good and bad. Haha, there is something wrong with the high technology. The attitude of the service staff is particularly friendly. We will still choose this pet-friendly hotel when we come to Shanghai again
Polar Hotel
4.3/5387 Reviews
People's Square
Hotel name is not Polar Hotel but we managed to fine by the address of Street and number. The location is good, a walkaway from Nanjing Road metro which is very accessible. The famous Nanjjng Road just opp the hotel, walking distance about 10m to The Bund. The hotel replaced hair dryer when I requested as the one was spoilt. Hv washing machine and a rooftop for drying clothes. We requested extension of late check out, they granted which we were so grateful. A nice hotel, safe, secured, quiet too. Will return if chance permits.
base SUHE Serviced Apartment
4.5/51533 Reviews
Train Station Area
It’s a serviced apartment located pretty close to the heart of Shanghai, but it’s a longer walk to the nearest train station. There is a lot of construction around it but overall a good location with a view of some of the key landmarks in Shanghai. The service is also good.
Modena by Fraser Putuo Shanghai
4.6/5699 Reviews
Changfeng Park Area
My trip to Shanghai together with some friends was at the very last minute and as a result, we couldn't find any good hotels located near famous tourist hotspots. But this hotel was convenient for us given the fact that the metro station was located close so travelling was not a problem. We booked the room with 2 double bedrooms since we were 4 people altogether and it was cost effective as well. Surprisingly, the room was well equipped which consisted of a washing machine, a dryer machine, a kitchen area, 2 TVs( one near each bed)and an office table. Unfortunately, the balcony door doesn't fully open for safety reasons but the view is pretty nice from the higher floors. Although the duration period was short lived, we had so much fun together and we would definitely like to go there again in the near future.
Sincere Residence Changfeng
4.7/52854 Reviews
Changfeng Park Area
This is serviced apartment so consider this when booking. I usually always stay in chain hotels such as Hilton or Holiday Inn or Wyndham, so maybe my expectations are high from a hotel. But anyways, check in was great, fast and smooth, they even upgraded our room for free. But the rooms have ware and tear, it seems it need upgrading. Shower cabin has a portable air conditioner which is covered with dust, I never seen such a thing before. Now funny part, the next day we left to exhibition when we came back tired around 7-8pm they had a note in our room they didn’t clean our room, if we need room cleaning we must tell them before 4pm :)) we had dinner delivered to our room the night before so we ate and left all our food wrapping and cups on the table we thought they will clean and throw away everything, everything was sitting at the coffee table like we left. Breakfast is also very simple and plain, if you are foreigner you can only eat bowl of cereal or eggs, that’s it. Conclusion, people in check in nice, location is convenient, close to subway, but rooms needs some repairs. Also need some cleaning everywhere is dust, like no one lived there for a long time.
Shanghai Cosmo World Union Service Apartment
4.6/5381 Reviews
Jing'an District
Really loved this accommodation Staff were really lovely They helped us top up our Alipay balance with cash so we can make sure that we can pay smaller vendors. Free snacks with tea and they gave us new water bottles every day. (: Ordering from Taobao, JD and Meituan was very convenient since they deliver directly to the room We had some trouble finding the hotel at first, but it's on the 16th floor of Wulumuqi Rd Building 199 (it's an apartment complex). Note that hot water only runs for 30-40min and you'll need to wait 20min before the next shower--not a huge issue for us. There is a small washing machine and a drying rack, along with s small kitchen.
Ascott Huaihai Road Shanghai
4.4/51423 Reviews
Huaihai Road Area
The services at this hotel is really awesome esp when we enter we met with Alan, he was so patient and helpful. The housekeeping auntie mei yi was also very cute we can use notes to communicate, she will alwayz do her very best to fulfill your needs. The rooms maybe abit lacking as it is winter season there is no aircon, so it gets abit stuffy but Alan and colleagues arrange air cooler for our rooms. Breakfast was repeated daily so not much of a choice. But location was good so overall it is still quite a nice place to be at given the awesome service fr Alan, Mei Yi and team.
baseLITE-W.LONGHUA Serviced Apartment
4.7/5487 Reviews
Xuhui District
Normally I don't write reviews but I really enjoyed my time staying here. I was following a Chinese language course at Shanghai Jiaotong University at the Xuhui Campus. BaseLITE Longhua is located close to two metro stations, expecially Shanghai Swimming Center Line 11 takes you to Shanghai Jiaotong University in a few stops only. I would recommend to take one of the rental bikes you can find anywhere because walking could take a bit longer. The studio had everything that I needed like a desk, large bathroom, towels, closet and fridge. It even had a washing machine which was ideal for me because I was staying for a few weeks. I would recommend cleaning the door seal of the washing machine because it had a lot of dust. However, the staff is very friendly and when my shower drain was a bit clogged in the beginning, or when I need new bed sheets, I could easily reach out on WeChat where the staff helped me. The room looked very new and I felt very comfortable. Also ordering food or stuff online on Taobao was convenient. The hotel itself also has a small fitness room and large common are and kitchen where you can heat up and eat your food. The location is close to a few convenience/ grocery stores but for the rest it's very quiet, which is a contrast to the busy city. However, with Didi and metro it is easy to go anywhere.
Citadines Apart Hotel (Shanghai Yan'an West Road)
4.7/53638 Reviews
Jing'an District
Enjoyed my stay at Citadines Apart Hotel. Room was cleaned and the hotel staffs were friendly and helpful. The robot “staffs” were helpful as well by transporting my food delivery orders dropped off at the reception, right to my doorstep. Compliments should also go to one of their male hotel staff 汪鹏, who patiently searched for my Taobao parcels for almost 45 mins, as two of the parcels were“missing”. 汪鹏 calmly took further steps to understand which items were missing, which courier sent the package, and also whether they were correctly sent. Throughout this whole exchange, he has not once shown any frustration and has professionally dealt with the issue. Kudos to him for showing service excellence.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Property Information for Tourists

Total Properties7,854
Number of Reviews86,087
Average Price (Weekdays)S$ 109
Average Price (Weekends)S$ 115