I just wanna say huge thanks to the fo during cny 17/2 we checkin, forgot her name but shes malay wearing scarf bawal a little bit tembam and cute! She was so kind and patient to arrange our request for birthday deco in our room, she apologized for not noticing my notes on the booking but its okay! Love the ambience of the hotel! Overall it was very nice! Will repeat on staying here next time!
The service attitude was quite good, but for the price, the facilities are rather basic. For example, all the cabinets are fake, the air conditioning is noisy and the fan speed can't be adjusted – it only blows cold, not hot. The space isn't big enough to justify the 'luxury' label, and the internet speed was so bad we couldn't even connect. The staff rebooted it several times with no improvement. It was very annoying staying here during the New Year.
The hotel's location is great, within walking distance to all attractions in the center of Georgetown. The rooms are clean and tidy, but the breakfast selection isn't very rich. The front desk staff could be a bit more enthusiastic. Parking can be a bit tight; if you come back late, you might struggle to find a spot. Otherwise, everything else was quite good.
The location of Loop on Leith strikes a near-perfect balance.
Although the hotel sits close to the lively Lebuh Chulia, it is cleverly tucked away along Leith Street. Chulia Street is a hub for backpackers and nightlife, so evenings can get noisy. By setting itself slightly inward, Loop on Leith neatly avoids the brunt of street noise, while still placing you just a four-minute walk from the iconic Blue Mansion (Cheong Fatt Tze Mansion), where you can easily begin your street food adventure.
Its positioning works as an ideal base for urban exploration. Head north and you’ll find the refined charm of the heritage district; head south and you step straight into the vibrant pulse of the city center.
The hotel embraces an Urban Chic concept, deliberately doing away with traditional heavy carpeting—a smart choice in a tropical climate, as it helps reduce mustiness and allergens. Instead, modern hard flooring and bright lighting create a space that feels noticeably fresher and cleaner, both visually and physically, compared to older Peranakan-style hotels in the same price range.
Rooms here tend to be on the smaller side. For two guests traveling with large luggage, the space can feel a bit tight. It’s best suited for travelers who spend most of their day বাইরে exploring and simply want a comfortable place to rest at night—think light packers or efficiency-focused “urban explorers.”
At roughly RM250 per night, Loop on Leith delivers a boutique-like aesthetic and standardized service at a budget hotel price point. The value-for-money and overall sense of comfort are impressive.
It lacks the heavy, sometimes oppressive atmosphere of heritage buildings, and also avoids the blandness of chain hotels. This makes it especially appealing to young couples, solo travelers, or business visitors.
If you’re looking for a spacious executive suite, this may not be the right choice. But if your priorities are efficiency, cleanliness, and stepping straight into great food and scenery the moment you walk out, it stands out as a smart option in George Town’s mid-range market.
For an even better stay, consider requesting a higher-floor room—it offers a slightly more open view and helps buffer early morning street noise from passing motorcycles.
The hotel staff were very friendly and attentive. When we arrived, we parked our car on the 6th floor before checking in. During check-in, the staff asked which floor our car was on and then arranged a room on the 6th floor for us, which was convenient for retrieving our car. The room was spacious, and the family room with three beds didn't feel cramped. However, the bedsheets didn't feel very clean, and the pillowcases were slightly yellowed. The hotel's location is excellent, with many restaurants, massage parlors, and entertainment venues nearby. It's also just a short walk, less than ten minutes, to the main tourist area.
This is the best value backpacker hostel in Penang, and it even has a swimming pool! It's my top choice in Penang, especially since it's located in the heritage area of the city, making it super convenient to get around. There are also plenty of restaurants nearby.
The room was clean, comfortable, and well maintained, providing a relaxing environment after a long day. Housekeeping did a good job, and the overall atmosphere of the hotel felt calm and welcoming.
Superb location, close to so many well known eateries. Rapid bus is at hostel doorstep to commute to various places of interests. Capsule bed is enclosed by concrete wall and you wouldn't hear movements on the top bed. Air conditioning and hot showers are strong. There are many lounges to rest and relax and love the Peranakan ambience of the hostel. Staff are nice and helpful and love that the towels are of the reputable hotel quality and are changed once every 2 days. A bottle of drinking water given everyday by the housekeeper.
The staff were courteous and professional, and check-in and check-out were smooth. Amenities were adequate and met expectations for a comfortable stay.
The centerpiece of this hotel is a square Zen garden, with a rectangular open sky roof that lets rain in to nourish the plants indoors. This very much adds to the relaxing ambience of the place.
One of the best places to hang out at this sizeable hotel is at the commons, where there are comfy leather couches, a TV, a fridge, a water dispenser, an ironing board and also worth mentioning a bookshelf filled with books and board games. It is open for all registered hotel guests to use, and is nicely equipped and furnished.
Working shower with heater. Also, clean toilet. I recommended place to stay for solo travelers or with friends.
I liked this hotel very much. If you stay for three days, the hotel provides laundry service. I would happily stay again
Overall, it was a excellent experience, and I would consider staying here again in the future.
Parking available in front of the hotel. Room was clean. Price less than RM200 and room got bathtub. The weakness is only that the sink is outside the bathroom. And you can hear next door room watching TV and when they use their sink. Overall was satisfied for 1 night stay only.
U Hotel Penang is a convenient and comfortable hotel, especially suitable for business travellers, visitors to Universiti Sains Malaysia (USM), and guests attending activities in the Bayan Lepas area. The hotel’s strategic location provides easy access to eateries, convenience stores, and key transport routes, making it a practical choice for short stays.
The rooms are clean, modern, and efficiently designed, offering essential amenities such as comfortable bedding, reliable air-conditioning, and stable Wi-Fi. Despite being a compact hotel, the rooms are well-maintained and provide a pleasant environment for rest. The housekeeping standards are generally good, ensuring a tidy and comfortable stay.
Staff members are friendly, professional, and responsive, helping to create a welcoming atmosphere. The check-in and check-out processes are usually smooth and efficient, which is appreciated by travellers with tight schedules.
Location around 1.5 km away from many tourist attractions, like upside museum, UNESCO heritage sites etc.. we had to grab taxi everytime. There is a pool on 1st floor, big enough for children to swim around. Its from 7 am to 7 pm. But to be honest, it could be until 9 pm, kind of strict rules. Check-in counter staff was not that welcoming / nor smile, neither kind words/ But cleaning staff and security was kind, smiling every time as we enter the hotel.
i had a wonderful stay at Bishop Hotel in Georgetown, Penang. the location is absolutely perfect — right in the heart of the UNESCO heritage area, within walking distance to popular attractions, street art, cafes, and amazing local food spots. it made exploring Georgetown so convenient and enjoyable.
the room was cozy, clean, and very comfortable. perfect for relaxing after a full day of sightseeing. everything was well-maintained, and the bed was especially comfortable for a good night’s rest.
overall, Bishop Hotel is a great choice for anyone looking for a centrally located stay with cozy, comfortable rooms in Georgetown. iwould definitely stay here again!
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8.7/10
Very Good
We decided to stay at this very unique hotel based on all the great reviews. And we were not disappointed. This hotel is central to so many gorgeous attractions. And even though we had originally wanted to rent one of the many city bicycles available from stations in and around Georgetown, we decided to walk instead, because the heavy traffic and construction worried us. There's just so much to see and do that we became easily overwhelmed. Again, The Loop on Leith is an excellent location that walking around and seeing the sights ends up working out very well, especially when you're avid photographers like we are. I loved the modern decor of our room with its hip and trendy vibes. A rather small room but still very functional. The bathroom is excellent with hot water and very good shower pressure. And our included breakfast buffet was delicious, although I wish there had been a little more variety. And the cooks and staff were very professional and very attentive, always making sure the buffet counter was replenished. Much of the time the breakfast buffet was quite busy. After all, this is a very busy hotel and for good reason. But still, we would easily return here to stay for a few nights. We also enjoyed the Netflix in our room and the beds were very comfortable. Excellent mini fridge and even a little sofa. And we even had a fantastic view of the city. But sometimes it can get noisy, mostly from activity from other guests. Thankfully, I always travel with ear plugs. An incredible little hotel, surrounded by so many top-notch gourmet restaurants too. The hotel has gorgeous decor and awesome personality. This is the place to stay in the heart of Georgetown.
The location is good. The room is clean and comfortable. The staff is friendly to help. The price is reasonable if you book with trip.com here. I am really like travel in Penang and stay in this hotel here.
My stay with OZO Penang was truly awesome! From the moment I arrived, the staff were incredibly friendly, welcoming, and always ready to help, which made the experience even more enjoyable. The hotel facilities were well-maintained and comfortable, perfect for both relaxing and getting around the city. The breakfast spread was a real highlight, a great variety ranging from delicious local dishes to a lovely cheese platter. There was everything from a freshly prepared egg station to a fun ice cream corner, so there was something for everyone. Overall, it was a fantastic stay, and I would definitely recommend OZO Penang to anyone visiting Penang.
Among the best hotels I've ever stayed in. Although it's a 3 star hotel, everything looks like a 4 @ 5 star. Spacious, clean and beautiful rooms. The service and hospitality provided is very good, from the reception counter, room service to others. The food here is also very delicious. The hotel's location is very close to Penang International Airport and also close to restaurants. I will definitely stay here again in the future. Thank you to the hotel for providing a good memory of my stay. Hopefully good performance like this will always be maintained.
Location is perfect—just steps from the main attractions and great restaurants, yet the street itself is quiet at night. The check-in was swift and the staff were wonderfully friendly. Our room was surprisingly spacious, modern, and spotlessly clean. For a short city break where you want to be in the heart of the action and rest well, this hotel is an excellent choice. Great value for the prime location and comfort provided.
Nice view good hospitality food are delicious staff are friendly. I really enjoyed staying at your Hotel and will repeat staying here. I also want to bring my family again next time.
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