4-Star Hotels in Alberta, Canada

The place was very clean, including the towels. The size was great 👍 The bedding was excellent, the bed was very large, and the shower facilities were also fantastic. However, there were several serious issues: 1. The renovation smell was very strong. 2. The heating in the room was constantly on, very noisy, and couldn’t be turned off, making it impossible to sleep. 3. Because the heating was always running, the bed became too hot to sleep comfortably.

The receptionist was very cheerful and the room was very clean! It is also located conveniently in Downtown Calgary. However, the temperature of the shower can be a bit tricky to adjust as it will either be too hot or too cold. But I was very satisfied overall and would recommend this hotel to fellow solo travellers!

The hotel's location is convenient, situated between the airport and the city, and it lives up to the Hilton brand. However, the room description might be a bit misleading. It's not two separate rooms, but rather a suite with a living room featuring a sofa and one large bedroom. The description on Ctrip was somewhat inaccurate. Other than that, everything else was very satisfactory.

Clean hotel and good service. Allowed us to check in early after a long journey. Very pleased with it. Would recommend it to orhers.

The Hotel is beautiful. From the main entrance, to the rooms and the Little Chief restaurant. Beds were very comfortable. Love the design elements of the room! Each staff encounter was excellent, they always exhibited a high level of customer service. Really appreciated the dining experience! Again the staff were very accommodating and approachable. We chose Indigenous courses that were excellent, although the portions were quite large. We attended the Colin James concert, which was epic! The venue was great! Perfect Birthday celebration!

We had a great stay at Otter Hotel . It’s a 20 mins walk to Banff Town or get a complimentary Roam bus card during the stay from the hotel reception.  We had 2 dinners & breakfast daily at the Hotel only restaurant - Good Folk.  Food is amazing , the serving staff are friendly & knowledgeable.  Love the hot tubs on the first floor overlooking the Rockies …  Will definitely return if visit Banff again ..

Excellent value for money, we had a very pleasant stay. Two nights, one night was a free upgrade. We could cook our own meals, and there's a Safeway just 3km away, which was great for buying groceries to cook. It feels like a cozy guesthouse run by fellow Chinese people. The owner and staff are all very warm and welcoming.

We stayed at the Deerfoot Inn & ****** hotel because we wanted to try the $50 prime rib buffet at the Mohave Grill. The prime rib was amazing by the way. My husband and noticed that hotels were really expensive that weekend, so we thought to pay an extra $40 and stay somewhere that we thought was going to be more bougie than an Econolodge. Upon check-in, the staff were friendly and let us check in early without an extra charge. The rooms were clean and neat. The beds however were not the most comfortable, so the sleep wasn't that great. The tub was also not the greatest as it feels like it was made for a small child, and I'm a medium build at 5'3. We have stayed in Comfort Inns, Econolodges, and other hotels like them and we found the Deerfoot Inn to be the same room-wise. We got our stay for $200 for the night and that was without a continental breakfast. A lot of the time I have seen this hotel at over $300 a night. I wouldn't stay here again unless the rooms are around $160, which to us is what they should be. It was a waste of the extra $40 to stay here when you can get the same room at a cheaper hotel with breakfast. Yes, they have the ****** so there is a little bit more to do walking around but still not worth the room price.

My fellow Rotarian and I came for the 2025 Rotary International Conference in Calgary. The stay was pleasant. Service was excellent. Room was cleaned daily which was nice returning to a tidy clean room. Coffee and tea were replenished daily which was great. I will highly recommend to friends and family. The hotel was so close to the airport. Shuttle service was provided to the airport which was convenient. I liked the lobby display ready for the 2015 Calgary Stampede from July 1st 2025 for ten days.

This was our second stay at this hotel. Last year's experience was good, so we returned, but this time, the experience wasn't as good. The negative service review stems from the fact that on our departure morning, the cleaning staff knocked on our door at 8:45 a.m. to ask what time we'd check out. I've stayed in many hotels, but this was the first time I'd encountered such a situation. It was very strange. We were supposed to leave before 11 a.m., so we were fine. This was incredibly unprofessional. I couldn't believe this was a Hilton Double Tree! Did the hotel really want us to leave early? Were they interrupting guests to avoid delaying cleaning? I can't understand if this is something the hotel trains its staff to do, or if it's just their own behavior. The cleaning staff knocked on our door with a piece of paper and a pen to fill in the check-out time. The room amenities were also less than satisfactory. There was no microwave or electric kettle, the bedside phone didn't work, and the hair dryer was broken (I later had it replaced by housekeeping). Positives: Clean, comfortable bed, great view from the west-facing window, mostly friendly staff, breakfast wasn't free but had a good variety, and the location was good, about a 10-minute drive from the West Mall.