The hotel environment is really nice, and the location is also very good, not far from the Temple of the Sun and the Plaza de Armas. What is incredible is that Ctrip booked us a basement on the first night, and after negotiation, we moved to the first floor for the second stay. Not only is the view not good, but the items in the room are also of a different grade. For such an expensive hotel, Ctrip still uses this kind of tricks, and they will cheat if they can, and they also want to make a profit from the price difference😱
Belmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison
Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice.
The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece.
Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt.
I would love to give special recognition to my butler, though unfortunately, I have forgotten his name.
In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.
This is the style I want. You can pet alpacas for free. But the room lighting is too dim, which is a bit uncomfortable. Then on the day of arrival, something went wrong and the hotel couldn't find my order. A young man at the front desk of the hotel actually said it was not his fault. Who is discussing right and wrong with you? As an employee of a luxury hotel, you should patiently help guests solve problems! It is recommended that the hotel strengthen service awareness training to deserve the title of luxury hotel. The service of other employees is still good. Special praise for Ctrip's customer service, who quickly helped me solve the problem.
When you stay at Sumaq Machu Picchu Hotel in Machu Picchu, you'll be on the riverwalk, within a 10-minute walk of Aguas Calientes Hot Springs and Historic Sanctuary of Machu Picchu. This luxury hotel is within close proximity of Manco Capac Square and Putucusi.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Peruvian cuisine at Qunuq, a restaurant where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 5:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. A train station pick-up service is provided at no charge.
Make yourself at home in one of the 62 guestrooms featuring iPod docking stations and minibars. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
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GGuest UserBelmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison
Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice.
The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece.
Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt.
I would love to give special recognition to my butler, though unfortunately, I have forgotten his name.
In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.
AAnonymous UserThis is the style I want. You can pet alpacas for free. But the room lighting is too dim, which is a bit uncomfortable. Then on the day of arrival, something went wrong and the hotel couldn't find my order. A young man at the front desk of the hotel actually said it was not his fault. Who is discussing right and wrong with you? As an employee of a luxury hotel, you should patiently help guests solve problems! It is recommended that the hotel strengthen service awareness training to deserve the title of luxury hotel. The service of other employees is still good. Special praise for Ctrip's customer service, who quickly helped me solve the problem.
LLvjingjingThe hotel environment is really nice, and the location is also very good, not far from the Temple of the Sun and the Plaza de Armas. What is incredible is that Ctrip booked us a basement on the first night, and after negotiation, we moved to the first floor for the second stay. Not only is the view not good, but the items in the room are also of a different grade. For such an expensive hotel, Ctrip still uses this kind of tricks, and they will cheat if they can, and they also want to make a profit from the price difference😱
KKennyCThe team is wonderful, always feel welcome and offer their services .
The morning buffet spread offers wide variety and a great start for the day .
GGuest UserThe rooms were great. The staff was especially helpful. Not of all Gonzalo. August was also wonderful. And the server Juan Marco always helped.
GGuest UserPerfect itinerary The hotel is very comfortable and warm, the facilities are complete and advanced, the waiters are very warm and welcoming.
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