Loop on Leith George Town Penang Hotel

A decent hotel for a short stay. The room was clean and had everything I needed, although the facilities are quite basic and could use a bit more upkeep. The staff were friendly and the location is convenient. Overall, a standard experience, no major luxuries, but sufficient for a comfortable few days.

I think this hotel is okay, but it's not very quiet. I could hear people next door and upstairs opening and closing doors. Plus, my neighbors, who were Malay, would chant in the mornings and evenings. We didn't request housekeeping, but when we returned from going out, they had cleaned our room automatically, which was nice. However, the fifty-dollar deposit slip we left disappeared. It might have fallen on the floor, and the cleaners might have thrown it away without realizing. I wonder if anyone else has had a similar experience. Also, the air conditioning wasn't cold and was quite dirty. There was a fair bit of dust in the room when we checked in. The body wash and shampoo provided were tiny bottles; I don't even know how to describe them. You'll just have to experience it for yourselves; it has its pros and cons. The bathroom and room themselves were quite spacious. As for the hotel breakfast, it's definitely not worth it. Fried noodles, nasi lemak, bread, and fruit for 25 Malaysian Ringgit per person? I recommend ordering takeout instead; it's much more cost-effective.

The room was spacious, clean, and well-priced. The location was convenient, close to tourist attractions and convenience stores. The bathroom was also large.

We arrived at the hotel on August 3rd, early in the morning, and were warmly welcomed by a lovely and friendly female staff member. 😍😍😍 She arranged for us to check into room 4325. Although there was a language barrier, we managed to communicate simply using our phones 😀😀😀😀, and she assigned us to a room we were happy with. We had originally booked a windowless room, but the kind staff member offered to upgrade us to a room with a window for free. 😊🥰🥰🥰. However, upon entering the room, there were no toothbrushes. So, we went down to the lobby, and the kind staff member immediately provided us with some. But then, on the second night, after returning to the hotel from our activities, housekeeping still hadn't replenished the toothbrushes. With no other option, we went back to the front desk to ask for them. It was quite embarrassing. The male staff member there had no issues and immediately provided them to us. 😁😁 Since we only discovered the missing amenities late at night after returning to the hotel, on the third day, we went to the front desk to pick them up around noon. However, the staff member with glasses wearing a white uniform had a very bad attitude today. He said the room should have amenities and refused to give us any. As a result, when we went back to our room, it hadn't even been cleaned, let alone having the amenities replenished. Actually, these are minor issues, but since the hotel booking stated that amenities would be provided, we didn't bring our own. It's already quite embarrassing to have to go down to the lobby every time we return to our room and find no amenities. And that male staff member in the white uniform even gave us a look and had a terrible attitude. I'm actually very satisfied with the hotel's convenient location and the attitude of the general staff, and I was very happy. Although one staff member's attitude made me very unhappy and felt as if they were looking down on people. I hope the hotel realizes that if a customer needs amenities, and the hotel itself has failed to replenish them, and the customer isn't asking for extra, then their attitude should be a bit better. And they should still maintain a smile!

Easy access to various attractions. The accommodation is clean, and the soundproofing in the room is excellent. The bathroom is clean and has a bidet. I was able to check in at 2:30 PM without having to wait until 3 PM. The breakfast offers a good variety.