5-Star Hotels in Krabi Town

The Host is well polite and really helpful during our family stay. The pool in really good condition and the location is not far from the night market

It was wonderful trip the villa is beautiful and very huge we spent good times and the agent was friendly we got everything done and we enjoyed ✌🏽

The location is a bit off, but it is very quiet. The hotel can also be easily rented by car. It is suitable for a quiet holiday. The villa has all the facilities and the swimming pool is directly opposite the sea.

Not every Ritz-Carlton is a 'Reserve' property, and this distinction makes all the difference. If a Michelin 3-star restaurant signifies culinary excellence worth traveling specifically for, then this trip to Thailand was my long-held dream – to experience Phulay Bay, a Ritz-Carlton Reserve in Krabi. As the world's first Ritz-Carlton Reserve, and one of only seven globally to date, it seamlessly merges luxurious heritage with breathtaking natural scenery. Here, the infinity pools seemingly merge with the ocean, their waters reflecting the dramatic karst peaks and creating a scene as picturesque as Guilin. The hotel offers boat trips to Hong Island, with a national park fee of 300 Thai Baht per person. Our butler, Angela, was charming, incredibly warm, and her service was impeccable. There's no doubt that the service here is unparalleled in Krabi.

We abbsolutely loved staying here. The rooms are clean and beautiful. The resort has it’s own private beach which is great! We also enjoyed the food here. They have pretty diverse food options for breakfast and excellent service!

Upon arriving to Tonsai pier on Phi Phi Island I was afraid of an overcrowded beach packed tourist spot, we secured a longtail straight away and were taken to Saii resort about a 30 min boat ride. It does take some effort or time I should say to get there from Krabi, Koh Lanta, or Phuket but very worth it. We came from Koh Lanta on a ferry. 1.5 hours and then longtail to resort .5 hours. We were welcomed in the beautiful open air surroundings, check in was a breeze. The staff was friendly and helpful and even made arrangements for our departure from the island to the airport in Krabi for days later. The resort is clean a beautiful. We had a Sea View Villa which was fabulous, clean, newly remodeled, and large. Huge front porch to sit on steps from the beach or pool. It was very adult, a quiet easy family or couple environment. Lot's of sitting areas, a seating area at night to listen to a local band. Food at the resort was good but as expected somewhat expensive, food and village out in town was quaint nice and much cheaper. We enjoyed a bit of both. The views, pristine water, serene environment, clean rooms, wonderful staff....spent three days at Saii, and I would go back again. Pics on the website were pretty accurate. If you going to go, which you should, stay for a few several days. It's worth it.

Check-in experience was not very smooth. We arrived early and had to wait quite a long time for check-in, and the hotel also arranged the wrong room type initially. The lobby was quite hot and not very comfortable while waiting. However, the room itself was clean and the bed was very comfortable, which made the stay pleasant overall. One thing to note: the jacuzzi tub is placed on the balcony instead of inside the bathroom. This makes it a bit inconvenient as it can be seen from nearby rooms, so privacy is limited and it’s not very suitable for a fully relaxing soak. Overall, the experience was still good, but the check-in process and jacuzzi layout could be improved.

The hotel staff were tremendous and a definite asset. Thoroughly enjoyed the morning yoga sessions we attended with Sasha, who ensured an inclusive session for all levels. In a lovely setting and away from it all but you will need to taxi, or use shuttle to get anywhere. There is a small bar just outside hotel - left as you exit - ran by a couple of local brothers. It’s worth a visit definitely. I get it’s an Eco Hotel and independent but many of the hotel facilities are not what you would expect of a 5 star: gym is very rudimentary and some of kit, not in great nick; the rooms - we had a swim up suite - were quite dated furniture-wise and showing signs of extended wear and tear for instance The wi-fi for us was non-existent in room, and very hit and miss (mostly miss) in and around pool area. I’d imagine this might be a big issue for young families… The breakfast was fine, as was the rooftop bar food. In summary a pleasant enough stay, but not sure it was value for money at the price, and not comparable really to hotels we’d stayed at beforehand and since on this trip. I’d say a four star at best…

This was my second stay at this hotel. The front desk attendant who spoke Chinese had a lovely, sweet smile, and all the staff at the front desk were very friendly and helpful. The hotel facilities were fine, but I do hope for more variety at breakfast. The clear waters and complimentary water activities are a definite plus. We enjoyed beautiful sunsets in the evening and a stunning starry sky at night. My only complaint concerns the two-bedroom ocean view pool villa we booked this time. We stayed in room 2302, and the air conditioning vent had a design flaw: it was positioned directly above the main bed, and the noise was so loud that it kept us awake for several nights. We complained to the front desk, and they sent staff to adjust the vent to blow left, right, and upwards, but it didn't make a noticeable difference. We requested a room change, but the hotel was almost fully booked, so they couldn't accommodate us. Our request for an early check-out was also unsuccessful. To fellow travelers planning a stay: if you're booking a villa, I strongly recommend opting for the upper floor Sala Ocean View Villa. Do NOT book the type I stayed in, otherwise you'll truly regret it – it's a waste of money, and your overall experience will be severely compromised.

Hotel look like palace. I like the room because it's very specious and large balcony. Hotel is old but very clean. Staff are super friendly. Especially all housekeeping are smiling when we walk pass. Location is facing beach and easily walk to Oanang Landmark which is street food and night market is there every night with life music on the beach. The o ly downside is gym is not fancy but very simple. Nothing like the bad review that we read before we booked. I am glad that we try them. It's all OK here.