5-Star Hotels in Makati

The property itself is impressive, the rooms are spacious, and both the receptionist and security guards were superbly polite and accommodating. Unfortunately, the breakfast experience was extremely disappointing and did not match the quality or price point of the stay. The breakfast selection was the poorest I’ve encountered among hotels and serviced apartments. The juice and salad station lacked variety, fruit bowls and cheese platters were not replenished, and there was no signature breakfast item such as bacon, porridge, or champorado. Even the hot dishes were poorly executed, flavors were indistinguishable, with garlic chicken tasting no different from marinated pork. It was especially disheartening given that this was a Sunday and Mother’s Day, a time when guests naturally expect a thoughtful and celebratory spread. The lack of attention to detail in the breakfast service overshadowed the otherwise excellent property and staff. Considering this is under the Ascott group, it is disappointing to see such standards fall short. It was not only my experience; other guests at nearby tables expressed similar concerns. One guest even resorted to preparing her own tableware from another table, while complaining about the lack of fruit variety and other dishes, especially as she was expecting more family members to join for breakfast. Regrettably, I would not consider returning unless the breakfast offering is significantly improved.

The rooms were very clean and fresh, spacious and very comfortable. Everything was excellent, the staff always helped us when we needed anything. The breakfast was good, not so many varieties but it was delicious.

All good except WiFi is too weak for continuous connection. No hanger for towel in toilet and not hand towel.