5-Star Hotels in Kobe

We had an amazing stay at Arimasansoh Goshobessho! From the moment we arrived, the service was exceptional, with a warm and friendly welcome. The hotel & rooms itself are incredibly comfy and cozy, with a warm, intimate atmosphere and a delightful wood scent that adds to its charm. The amenities were excellent, and every detail was thoughtfully prepared to ensure a relaxing experience. The breakfast was delicious and exceeded our expectations (very good French toast, and onion soup) such a great way to start the day! A special thank-you to the hotel staff for their kindness and efficiency in returning the Apple Watch we accidentally left behind—it was much appreciated! Highly recommend this hotel for a peaceful and memorable getaway.

Comfortable and soothing ryokan in the heart of Arima Onsen town at the top of a steep hill! Kaiseki was awesome in quality and detailed in appearance! Soothing and relaxing onsen bath with Gold and Silver onsen. Service staff was attentive and helpful, especially the conceige! Free IPA and highball drinks after dinner, too! Nespresso coffee available in the morning. Try it to enjoy the relaxation in Kobe!

The hotel is very well managed, the gardens are beautiful, the location is very convenient, and the restaurant service is excellent. Overall, it's a hotel that has been meticulously managed. Furthermore, the customer service from Ctrip deserves praise.

The front desk service is very good. The room is very good, the floor-to-ceiling corner window has a beautiful view outside the window, the room facilities are very new, the room facilities are very complete, the room coffee and the refrigerator are very rich, the drinks are full, very considerate. The shampoo, conditioner and body lotion are all Bulgari, the experience is very good. They also thoughtfully prepared men's and women's skin care travel packs, which is very attentive. I would like to especially praise the staff of Hiroko-san who has been serving us since we received them during our stay. They are very enthusiastic, very attentive and very nice. The experience brought to us during our stay was very comfortable and very good. I look forward to meeting Hiroko-san again next time I stay.

Chorakuen Ryokan is a truly traditional Japanese inn, with all rooms featuring tatami mat flooring. The ryokan boasts excellent onsen baths, and both the Kinsen (Gold Spring) and Ginsen (Silver Spring) were a delight to soak in. They also provide Chinese-speaking staff, and every employee was incredibly polite, always greeting guests with a bow. The kaiseki dinner we had ordered was absolutely delicious. Overall, a fantastic experience!

★★★★★ Amazing Ryokan Experience in Arima Onsen We had an absolutely wonderful stay at Arima Onsen Taketoritei Maruyama. From the moment we arrived, the hospitality and service were exceptional. The staff were warm, attentive and made us feel very welcomed throughout the stay. The private onsen experience was fantastic — peaceful, relaxing and beautifully maintained. The atmosphere of the ryokan was calm and luxurious, especially with the mountain surroundings and fresh air after the rain. It was the perfect escape from the city. Our room was spacious, clean and very comfortable for the family. The meals were also delicious and beautifully presented, with great quality ingredients and authentic Japanese cuisine. The shuttle service, attention to detail and overall guest experience were all top-notch. We truly enjoyed every part of our stay and wished we could stay longer. Highly recommended for anyone visiting Arima Onsen looking for a relaxing and memorable ryokan experience. We would definitely love to return again in the future.

A heartwarming and thoughtful mountain hotel experience. This hotel stay completely exceeded my expectations. From the moment I arrived, I felt a deep sense of genuine hospitality – there was a dedicated shuttle service directly from the station to the hotel, saving me the hassle of dragging my luggage around. The next day, I planned to explore the hot spring town at the foot of the mountain. The hotel proactively offered to store my luggage and deliver it to the station at the bottom of the mountain at the agreed time, completely freeing up my hands. The food was surprisingly delicious, with fresh ingredients and thoughtful pairings. The room was clean and comfortable, meticulously cleaned daily, and the common areas were also spotless. The service throughout was attentive yet unobtrusive. From the shuttle arrangements to the luggage storage, everything was efficient and heartwarming. It's truly perfect for travelers planning a hot spring trip. I'll definitely choose this place again on my next visit.

We stayed at Negiya Ryofukaku in Arima Onsen during the maple leaf season, opting for the West Wing's deluxe Japanese-Western mixed room with a mountain view. The hotel staff were incredibly attentive and thoughtful, making us feel truly comfortable. Looking out the window, the mountain was ablaze with vibrant red maple leaves, like a flowing oil painting—the scenery far exceeded our expectations. Upon check-out, the hotel even thoughtfully arranged a car to take us to Arima Station, which was incredibly convenient.

The location is fantastic, right in the heart of Kobe's artificial island at Shimin Hiroba (Citizens' Plaza). It's incredibly convenient for the airport, and the hotel even offers a free shuttle to Sannomiya Station, which is excellent – though I only found that out on my last day, unfortunately! The surrounding scenery gives you a real sense of Japan's booming high-growth period. The hotel epitomizes Japanese service style, and the rooms are really spacious, much larger than many other Japanese hotels I've stayed in, with plenty of room for all your luggage. Breakfast was incredibly rich and varied, and the 30th-floor restaurant offers panoramic views of Kobe Port. It's a shame the weather wasn't great during my stay, but I hope to visit Kobe again on a sunny day next time!

Once in a lifetime experience for me and my wife to see the spectacular views from our room both at night and in the morning. Also, the glamping facilties are top notch. Yuna and Yuki guided us step by step on how to prepare our dinner and breakfast. They are kind and we fully enjoy the process. We love the place and the people from Nature Live. Strongly recommended indeed!