4-Star Hotels in Kobe

This was the kids' favorite hotel during our 15-day trip to Japan. The mountain scenery is beautiful, it's very quiet, and the air is fresh. We had a lot of fun making a fire, cooking, and having a BBQ together. The house is well-maintained, clean, refreshing, and warm enough. The staff are all very friendly and always provide timely assistance. The hotel's paid shuttle service can take you to some nearby attractions, which is also very convenient.

We had a great 1 night stay at this hotel! This was a wonderful experience! Although we only spent 1 night here, as this was meant to be an overnight stop between cities in our travel road trip, this left such a good impression on us, that we would like to come back to Akashi just to stay in this hotel again. The architecture and the hotel design is very cool, 50's kind of vibe, but it's new of course. The hotel has a club lounge where we could unwind after the drive with complimentary snacks and drinks, including alcohol, and all was free and unlimited. The room was super spacious and designed nicely, with a huge hot tube jacuzzi, and since we took the ocean view room, the view overlooking the ocean and bridge was just breath-taking 👌 The breakfast was just right, and they totally accommodated my meal requests and accomplished to have a very good result... 5 stars here and I would totally want to come back!

This is my third time visiting Kobe, and the hotel's location is excellent. It's just a few minutes' walk from Motomachi Station, right next to Chinatown, and across from a 7-Eleven and Daimaru department store. There's also a 7-Eleven and Starbucks downstairs. Getting to Arima Onsen and Mount Rokko is very convenient with direct transport options. The breakfast is quite good too, offering a good selection of meat, eggs, and dairy, plus complimentary afternoon tea. The front desk is on the second floor. I'd definitely stay here again on my next visit!

the hotel is well located, quiet, nice view, very easy access with free shuttle bus service the room is bigger than expected, can accommodate a group of 3-4 people the service is good, comfortable, and not overwhelming, however, NOT the most native / non-Japanese speaker friendly the onsen itself is the biggest selling point, it doesn't feel too crowded even though it's a shared with day-use customers, perhaps to do with off-peak season as well the restaurant and food is the biggest pleasant surprise to us, exquisite, yet filling; i especially like the porcelain used, well thought out with the dishes overall, five out of five experience

Excellent! The hygiene was impeccable, and the location was superb. It's about a 6-7 minute walk from Sancome Station, just across a pedestrian bridge. There's a convenience store downstairs, which is very handy. The breakfast was great! There's also a local supermarket nearby where you can shop, much more affordable than convenience stores – just search for a supermarket. I think it's called Ashashi?

Extremely disappointed. The onsen (hot spring) was tiny, and the steps inside were uncomfortably high. They also offered very few amenities. For dinner, as a small woman, I only felt about 80% full, and there were very few extra items available to order. Apart from the front desk staff, most employees only spoke Japanese, which made communication a bit difficult, but everyone was very friendly. The pillows and blankets were incredibly uncomfortable. I tried all three in the closet, and they were still bad; I even woke up with a stiff neck. The blanket was incredibly thick, and I woke up in a sweat in the middle of the night. The most ridiculous thing was that construction started outside at 8:30 AM... I can't believe a resort onsen hotel can't escape the noise. The hotel seems to be the furthest one in the area. I walked there, and thankfully the weather was good and the scenery along the way was nice. The shuttle bus is too small; after checking out at 10 AM, I had to wait until the 10:40 AM service. But it's too far to walk, so I had to take it anyway...

Environment: Arima Onsen has a nice environment. Since it's primarily a carbonated spring, there's no rotten egg smell like sulfur. The town is easy to explore and well-developed commercially. Cleanliness: Although we booked a traditional Japanese onsen ryokan (traditional Japanese inn), we requested a twin room. The room was quite large, very clean and tidy, and we didn't have to worry about not being able to unpack our luggage or having limited space to walk around. Service: The service was truly exceptional. They provided shuttle service throughout our stay and even delivered our luggage. When we needed to take the cable car to the top of Rokko Mountain, they also provided transportation. They were very helpful in answering our questions about attractions. Facilities: Kotori is a very small onsen ryokan with only 8 rooms. So, although the rooms aren't small overall, there's no bathroom or toilet in the rooms. We knew beforehand that there wouldn't be a toilet in the rooms, but after checking in, we definitely felt the inconvenience. Breakfast was eaten in the ryokan lounge, and dinner was at a sister ryokan, a 3-minute walk away, where the facilities were much more luxurious.

Extremely satisfied with my stay! The service was excellent, the location was great, and the surroundings were beautiful. Being able to enjoy the hot springs was a huge plus. It was a very pleasant experience, and I'm looking forward to staying here again next time.

The hotel is located in a somewhat remote area on a mountain, but they offer a shuttle service. We called the hotel from the visitor center, and a car arrived within minutes. Since we had stayed at another onsen hotel the previous night with luggage storage, we asked the driver if he could take us to collect our luggage before checking into Arima Princess Hotel. He readily agreed. The service was excellent. The hotel has indoor red bath (lighter) and silver bath, but unfortunately, there's no open-air bath. They also took us to the station when we left.

The hotel is fine, it just feels old. It was built in the late 80s and from the look of my room it hasn't been refurbished since. Some of the patches on the wallpaper had patches of their own. It smelt old too. On the plus side, the room was spacious, perfectly comfortable, and dark and quiet when I wanted to sleep. Wifi was slow enough to be effectively useless. The breakfast was excellent with a varied selection, but neither of the restaurants was open while I was there so I had to fend for myself. The front desk was friendly, quick and attentive. The hotel shares the main entrance with the Chamber of Commerce, which makes for an rather unique first impression of going into an office building.