5-Star Hotels in Dalian

It was really pleasant to soak in the hot spring and enjoy an iced coffee in the room on a rainy day, especially with Dalian's comfortable weather. Facilities: The room facilities had a charming, retro feel from an earlier era. While a bit old, they were fairly well-maintained. Hot Spring Ticket for Two (Single Entry): The hot spring itself was quite good, though the massage services closed a bit early. Service: Brynn provided attentive and warm service, which definitely enhanced our entire trip. Breakfast was pretty standard, but the scrambled eggs with shrimp from room service were surprisingly good.

The hotel's exterior is magnificent, like a castle. I booked a sea view room, and the ocean view from the window was beautiful. Even though it's by the sea, the room was surprisingly dry; my swimsuit dried completely within a day. I was a bit anxious after reading reviews about long queues for breakfast, but when I got there, I found that before 8 AM, there's usually no queue. Plus, staff members directly seat you and place a reserved sign, which is a nice touch. In some hotels, even if there's no queue when it's busy, not finding a seat and having to wander around with your plate is even more awkward. Now for the good parts, there are two downsides I hope the hotel can improve. First, the hotel's Chinese restaurant is really expensive, and there's a service charge, but the taste and service were truly underwhelming. I had originally planned to just eat at the hotel every day, but after one meal, I realized it didn't even meet expectations for taste or value for money – it failed on all three counts. Secondly, for a hotel at this price point, charging for a can of Coke and a bottle of juice in the mini-fridge seems unnecessary. Many five-star hotels even offer a full selection of expensive drinks for free, along with complimentary fruit and snacks, but here they charge extra, which comes across as a bit petty.

While the hotel's decor and facilities are quite old, the sea view from the floor-to-ceiling windows in the 66th-floor lobby is still breathtaking when checking in. The young man who checked us in was also very enthusiastic, proactively introducing the hotel and room amenities. The transportation is quite convenient, being very close to Donggang Metro Station, and you can feed seagulls right outside the hotel by the sea. It's also very close and convenient to popular attractions like Donggang Music Fountain, Venice Water City, and Donggang Fifth Street. You don't have to fight the crowds at tourist spots, and you can see large ships from the beach right outside the hotel in the morning. Sitting in a seaside cafe and enjoying the sea view is also very pleasant. The two-bedroom suite is very suitable for families with children, as it's spacious and has a kitchen and refrigerator, allowing you to prepare some food. Housekeeping was also timely; the room was always clean and tidy when we returned each day. Now, after the positives, let me share the annoyances we experienced during our stay: 1. On the first day, housekeeping threw away one of my contact lenses. Luckily, I had a spare pair, otherwise, I would have been ”blind” for three days in Dalian. When guest relations called to inquire about our stay, they said it was because I didn't put it in a contact lens case but rather in its original disposable packaging. However, that's not a valid reason for you to throw away a guest's belongings. 2. The two bathrooms share a single storage-type water heater. Although we were informed of this upon check-in, it's really not a good experience for a group of four, after a day of sightseeing, to have to wait in line for the water to heat up to take a shower. Also, the shower water temperature in the master bedroom fluctuated wildly between scalding hot and icy cold, making my child cry! Later, they explained that other water sources shouldn't be used simultaneously when someone is showering, which was not mentioned to us during check-in. This makes it very inconvenient, meaning even if you have two showers, you can't use them at the same time. 3. For the first two days, we didn't need to swipe our room cards to go upstairs, but suddenly on the third day, we were told that the elevator required a room card, and our room cards actually didn't work! We had to go back to the 66th-floor lobby to get new cards. We were told this was because there were too many people in the previous two days, so they canceled the card swipe for the elevator? This seems like a safety concern. After checking out, an employee from guest relations called to ask about our stay, which shows you do care about the guest experience. However, after I explained the three points above, no feedback or compensation was offered. So, was the young lady just calling to listen to my complaints? Haha.

Staying in Dalian for a relaxed week, I chose the New World Hotel Dalian as my base, and the overall quality far exceeded my expectations. The hotel's design leans towards a retro style, with soft lighting in the hallways and quiet, secluded public lounge areas – perfect for a leisurely rest. Housekeeping standards are strict and well-regulated; guest rooms are thoroughly cleaned daily, with every nook and cranny wiped down, carpets regularly dusted and deodorized, and bedding changed for each new guest, free of stains or odors. The bathroom drainage worked perfectly, with no water accumulation issues. From the front desk check-in, the concierge guiding me and storing luggage, to the prompt room service for requested supplies, every department responded quickly. The swimming pool was well-maintained and clean, great for a family splash when free. The breakfast restaurant offered a fresh and diverse selection, with flavors suitable for all ages. Staff were not intrusive but were promptly available when needed. Located conveniently close to popular spots like Zhongshan Square and Donggang, it made getting around effortless. Overall, it offered a very comfortable experience for a longer stay.

First off, the location is incredibly convenient. Right outside the door are Xinghai Square and the beach, and there are many great restaurants nearby: Xiding, Wei'erwei'er, Haiwei Dangjia, and Sakuragi Chizuru (not recommended)... From the moment we arrived at the hotel entrance, every staff member was very welcoming. The duty manager, a man with glasses who checked me in, was exceptionally patient. The absolute best part, though, was the unbeatable view from the room. Sipping coffee and watching people and seagulls in the square from my room was incredibly therapeutic!!! The pool wasn't crowded and was very clean; my child loved it!! The carpet and headboard in the room were a bit of a downside – they were a bit old-fashioned. However, the other facilities were excellent, and there was no strange odor in the room. The mattress was comfortable, and the room was quiet... We didn't book breakfast, but ordering takeout was super easy. I highly recommend the pork buns from Xipu and the specialty latte from Wuyoo – I ordered them two days in a row! The Laowei Menzi was also good... If you're traveling with kids and not looking for a super intense 'special forces' kind of trip, I highly recommend this place. It really gives you that vacation vibe!

Maybe i was highly expecting for a hotel lime others Hard Rock Hotel. But this one is just okay. My room is ocean view but its not a private beach for the hotel. Cant swim at the beach. But many activities that you can do on it. The breakfast was great. There are so many selections that i can eat for a Muslim. The room is clean with full amenities. Btw , at night i ordered Fish&Chips & also brownies with icecream.But it so bland. The fries not cooked well & the brownies is not hot & hard. Not recommended. They also have live band at night. The water pressure in the room also low.

Overall, my family and I had a very satisfying stay. Lynne was incredibly thoughtful; seeing that we had a child, she proactively offered complimentary children's toiletries, which was a lovely gesture. The room was clean, dust-free, and the air conditioning worked perfectly. The breakfast offered a good variety suitable for all ages, and the hotel's quiet environment ensured a very peaceful night's rest. I genuinely recommend this hotel.

Really good! It's super close to the venue, just a short walk away, which is incredibly convenient. The service was excellent, and I was very happy with the overall environment. I'll definitely book here again next time there's a concert.

If I had to describe the service in the hotel lobby in one word, it would be 'provincial'. When we checked in that day, there were two ladies at the front desk, Ms. Sun and Ms. Zhou. We had booked a three-night stay with three breakfasts, but these two 'provincial' women insisted that only two breakfasts were included, and their attitude was extremely dismissive. I asked them how many bottles of water were in the room – four. I then asked if they could send more if that wasn't enough, and the 'provincial' front desk staff looked at me with wide eyes and said they could only provide two more bottles. When they gave us our room cards, the numbers were scrawled like they were written by an illiterate elementary school student. This is a five-star hotel, but your lobby staff are truly third-rate, even 'from the village'. Looking at the hotel's negative reviews, many guests have complained about the quality of your lobby service. I've stayed at unrated hotels where the lobby staff provided first-class service. For a five-star hotel, your lobby staff's quality is second-rate. I suggest your hotel provide more training to improve the quality of your lobby service staff. Your service quality should match your reputation.

I stayed for eight days and I'd like to specially commend the cleaning lady. She noticed we had a child and made sure to change our sheets and vacuum every day. I remember one day we went out for an hour, but it was too hot, so we came back to rest, only to find the room hadn't been cleaned. I thought the housekeeper hadn't told the cleaning staff, so I called the front desk to inquire. The housekeeper also said she'd coordinate the issue immediately. My husband was a bit upset then because, on one hand, the child needed to sleep, and on the other hand, we had specifically told the housekeeper we needed the room cleaned before we left. Later, when the cleaning lady arrived, she immediately said it was her fault and emphasized that she had gone for her meal, not because she was too busy. After her meal, she rushed to do a thorough cleaning, which is why she didn't clean our room immediately. The housekeeper had mentioned it to her initially, but she thought we wouldn't be back so soon. I think the cleaning lady is a responsible and accountable person who doesn't push problems onto others; she owns up to them. Therefore, I hope the hotel can commend her. She's responsible, accountable, thoughtful, and considers the guests – a truly excellent employee. And please pass on a message to her for me: from room 3702, who stayed for eight days, I wish her good health and smooth work! Also, the hotel facilities had a few minor issues, but the staff resolved them quickly. Every time I told our housekeeper, Riley, to clean the room before we left, it was only this one time it wasn't done on schedule, but Riley still resolved it quickly. Our experience at InterContinental Dalian was truly great.