5-Star Hotels in Dalian

The overall stay exceeded our expectations! The environment was quiet and elegant, and the garden-style hot spring area was meticulously maintained. The hot spring water was natural and genuine, warm and soothing. After a soak, I felt completely relaxed, and all the fatigue from my journey vanished. The room was clean and spacious, the bedding was soft and comfortable, and the private hot spring tub offered great privacy, which my child absolutely loved. The staff were warm, polite, and provided attentive and thoughtful service. The facilities were comprehensive. This place is perfect for both family trips and relaxing getaways. It offers great value for money, and I'll definitely choose it again for my next trip. Highly recommended!

The service was great! A day before check-in, the staff contacted me to ask about my child's information and provided suitable slippers and other amenities. When we arrived, they quickly arranged for an extra pillow and blanket upon request. They also accommodated our late check-out. Although the facilities are a bit old and the summer premium was high, the balcony sea view was absolutely stunning and left us with wonderful memories. A quick tip: it's best to bring your own hairdryer (the hotel's is quite old) and shower slippers (they only provide disposable ones). If you plan on taking a bath, bring your own large bath liner (you can also order one via delivery once you're at the hotel). The main bed was very comfortable, but the sofa bed was not.

We arrived quite late, and the room type we booked was no longer available. They gave us a complimentary upgrade to an executive suite, which exceeded our expectations. The sea view was absolutely stunning! The room was clean and the service was attentive; anything we needed was delivered promptly. Traveling with a baby, we appreciated the kids' shower gel and toothbrushes, and there's also a children's play area. They even provided a high chair in the room. Highly recommend for families with children.

I always stayed at this hotel for my business trips. This time, I brought my child and didn't hesitate to choose it again. It's a serviced apartment, and the room is huge. It comes with a washing machine and all the kitchen utensils you could need. The living room is super spacious, making it very convenient for working or doing homework, and my child loved it. Downstairs, there's also a billiard room, swimming pool, gym, and a kids' play area. The staff are incredibly friendly and helpful; they're enthusiastic and patient and always resolve any issues promptly. Highly recommended – I'll definitely choose this hotel again next time I visit.

Highly recommended! Very comfortable for family trips with children. The location is excellent, right next to Exit 4 through the back door. In the evenings, there's live music indoors and a band outdoors. You can enjoy the lively atmosphere from the balcony, and it's vibrant but not noisy. The in-room amenities are quite thoughtful. The tissue brand offers great value for money – soft and dust-free. The air freshener has a pleasant, non-irritating scent, showing careful consideration in procurement. Overall, there are no significant downsides, except for the foot pedal on the bathroom trash can, which is a bit stiff. Upgrading to a better model would be ideal, but it didn't really impact our stay. Additionally, the front desk staff, both men and women, were very diligent and responsible, especially Chow Pak Ho. Since we arrived early in the morning, he promptly arranged our check-in and upgraded our room as soon as a vacant one became available. We are very grateful. Our child had a wonderful time and gained a lot. We plan to come back next summer with friends and their family. We hope the standards are maintained and even improved upon!

My stay at New World Dalian Hotel was excellent, and what impressed me most was the thoughtful and attentive service. The lobby staff would proactively greet guests, and the bellhops were quick to help with luggage, creating a warm feeling right from the moment I walked in. The front desk was efficient, and the duty manager was incredibly friendly, promptly addressing any issues. The hotel's location is superb, being very close to Zhongshan Square, Donggang, and the Venetian Water City, making it convenient for getting around and sightseeing. The room facilities were well-maintained, and the overall stay was comfortable. With solid amenities and, more importantly, consistently warm service, this hotel is suitable for both business trips and leisure vacations. I would definitely choose to stay here again on my next visit to Dalian. Highly recommended.

First, let's talk about the pros: Overall, the hotel is quite good, and the service is excellent. They even arranged a room on the highest floor. The room was generally clean, and I received a member's greeting during check-in. The staff always greeted me daily, and when I asked for recommendations for nearby attractions, they responded promptly and enthusiastically. A pleasant little surprise was being able to get free seagull feed at the front desk – a nice touch. The location is also great, very close to Xinghai Square, which is convenient. Now for the cons: Firstly, there were stains on the room's carpet, which weren't cleaned properly. Also, unlike other Crowne Plaza hotels, there were no tissues on the nightstand, which was a bit inconvenient. Regarding the phone, a robot always answered first. I think these calls should go directly to the front desk staff; having to ask to speak to a human every time is quite troublesome. Lastly, there was no pen provided on the desk, which was an oversight. Summary: Overall, it was still good, and the little activity was nice. There were a few minor flaws, but they didn't significantly impact the overall stay. However, I hope the mentioned shortcomings can be improved to ensure a better experience for future guests.

How to describe it? We checked in a bit early, and the front desk staff was so welcoming and generous. They gave us a quiet room, and when they heard we were there for a concert, they specifically assigned us a room facing the stadium. That small detail really touched us! We'll definitely come back next time. It's only a 500-meter walk to the stadium, the area is very safe, and you can order amenities from Trip.com to be delivered – the hotel staff will remind you and even bring them to your room! Extremely satisfied, felt right at home!

I stumbled upon this hotel while on a trip to Dalian and met Jennie at the front desk. She was incredibly thoughtful and provided excellent service, recommending many unique local spots for us to visit, as well as delicious Western food and seafood restaurants. She even helped us plan our itinerary, and the photos we took turned out amazing! I've already highly recommended Pullman Dalian to my friends. A big thank you to Jennie for her warm hospitality. I'm planning to visit Dalian again in winter and will definitely get in touch with her.

The hotel's location is great, near Zhongshan Square business district and not far from Venice Water Town, making it convenient for getting around. The facilities are quite comprehensive, with a swimming pool and gym, and the breakfast is abundant. However, the front desk service has a lot of room for improvement. The staff member who checked me in had a stern expression the entire time, without any warm or polite greeting. Furthermore, I booked my stay through several platforms for three consecutive nights, but the front desk insisted I reactivate my room key each day. This was not only a waste of time but also illogical. I hope they can improve this.