5-Star Hotels in Dhaka

We stayed at the hotel for two nights. The breakfast buffet was good. The room amenities were good, including the beds and pillow menu. The view was of a construction site, and the staff were not working at night. The soundproofing in the room was terrible; there was a constant humming noise, and you could hear the neighbors (who were with a child).

The room was clean, quiet, and highly recommended for business travelers, providing a good rest. The hotel service was also excellent, arranging airport transfers according to guests' needs.

Extremely disappointed with the airport transfer service—completely unacceptable for a hotel of this caliber. Despite prior arrangements, I was left stranded at the airport for 30 minutes, as the hotel’s representative was waiting at the international terminal, even though I arrived via domestic. There was zero coordination and no communication from their side. I expected better from a so-called 5-star hotel. To make matters worse, they charged USD 90 for a simple 20-minute ride—an outrageous fee for a service that wasn’t even properly executed. No apology, no accountability, just an overpriced mess. That said, the rooms and amenities are commendable—clean, comfortable, and up to luxury standards. But service like this seriously undercuts the overall experience. Westin Dhaka, you can and should do much better.

This is the first time I visited (Dhaka) Bangladesh 🇧🇩 for holiday during Chinese ***** new year 🧧  I will like thank and Grateful for the Crowne plaza staff have taken care of my stay and need first of all I will like to thank for the service that they serve start from the reception here the name of the list (MASUM) (RAIHAN) (SADIK) (ZIHAD) (IMTIAZ) and the housekeeping (RASHED) always taken good care of my room and the security (SHOHAN) always help me with the uber and price for taken care of and one more security guard I never take him name but also help me with the uber  once last person on the breakfast side (LIMON) doing at the eggs station always approach me and cook for me the Scramble egg that I like the most thank everyone in the team have done a good job

Overall, I really liked everything. The hotel is clean and quite new. The breakfasts aren't very diverse but they are tasty. There's a dedicated floor for the fitness area and another for the spa, pool, and a very good sauna. The massage room wasn't working, which was a bit disappointing. The location is excellent, and the rooms have heating, though it was turned off at 10 AM on our check-out day.

Terrible Services they provided. Really not worth of staying. We couple staying there newly married as we mentioned and keep telling them, but they not providing us any extra complimentary cakes or anything for this. So poor service as well

The hotel is conveniently located very close to the airport. The garden, swimming pool, and other outdoor areas are well maintained, making it nice for a walk, and the playground is great for kids—perfect for family travelers. The staff were friendly and helpful throughout my stay, which I really appreciated. However, some of the facilities felt a bit outdated, and there was a noticeable smell of cigarette smoke in the room. Breakfast was delicious with a good variety, but I did see a cockroach in the breakfast area, which was disappointing. Overall, I understand that this is considered a good hotel by Bangladeshi standards, but from an international traveler's perspective, it's not quite perfect.

Very nice hotel with very nice product. Shame about the staff. I felt like you ask a question they want to charge you 😆. Very money orientated place. Will I stay again? Hotel yes. Same staff NO