5-Star Hotels in Dhaka

We stayed at the hotel for two nights. The breakfast buffet was good. The room amenities were good, including the beds and pillow menu. The view was of a construction site, and the staff were not working at night. The soundproofing in the room was terrible; there was a constant humming noise, and you could hear the neighbors (who were with a child).

The hotel rooms and restaurant are very tidy, and all the waiters have a friendly attitude! The service level is very high, and the kind and friendly treatment of Mr. MD Shakli the waiter, left a deep impression on me👍 I will stay at this hotel again next time😊

Extremely disappointed with the airport transfer service—completely unacceptable for a hotel of this caliber. Despite prior arrangements, I was left stranded at the airport for 30 minutes, as the hotel’s representative was waiting at the international terminal, even though I arrived via domestic. There was zero coordination and no communication from their side. I expected better from a so-called 5-star hotel. To make matters worse, they charged USD 90 for a simple 20-minute ride—an outrageous fee for a service that wasn’t even properly executed. No apology, no accountability, just an overpriced mess. That said, the rooms and amenities are commendable—clean, comfortable, and up to luxury standards. But service like this seriously undercuts the overall experience. Westin Dhaka, you can and should do much better.

The service was very very friendly, helpful, and welcoming!! The location is right in the downtown area and the buffet, restaurant, cafe, and gym are all great. The rooms and bathrooms are clean as well but the bathroom door in my room didn’t have a lock so I would like that, but otherwise I would come back!

Overall, I really liked everything. The hotel is clean and quite new. The breakfasts aren't very diverse but they are tasty. There's a dedicated floor for the fitness area and another for the spa, pool, and a very good sauna. The massage room wasn't working, which was a bit disappointing. The location is excellent, and the rooms have heating, though it was turned off at 10 AM on our check-out day.

Its fine but seems old property . Rooms are small , but clean , staffs are friendly and helpful. But the location is so cowered central , lots of road noise.

The hotel is very nice, surely in the top 5 of Dhaka, the staff is friendly and professional. Location extremely convent to reach the airport and the expo center. PRO: location, staff, breakfast and restaurant are pretty good, room is spacious and bathroom also nice  TO IMPROVE: room key stop working way to often, I think in my stay (8 nights) I've been to the front desk to get new keys at least 15 times.... facilities can be better, room need a little renovation to launch this hotel on a higher price point  

hotel very near airport, around 10min, clean friendly service, good food breakfast. the pool is outdoor on the roof was on maintanance.