5-Star Hotels in Dhaka

It was splendid. The receptionists are welcoming and understand English, was scared they won't understand. Their amenities are superb. Very clean, very posh. By the way, stay away from the minibar snacks, that's a deadly trap I fell for...lesson learnt. Thanks for the wonderful stay.

First time visiting Bangladesh, so I chose an international chain hotel that had recently been renovated. There were quite a few Chinese guests, and the facilities met the standards of a domestic four-star hotel, which was better than I expected. The price was also reasonable. The security guards at the entrance were very responsible, and I felt quite safe, which is the most important thing.

The hotel rooms and restaurant are very tidy, and all the waiters have a friendly attitude! The service level is very high, and the kind and friendly treatment of Mr. MD Shakli the waiter, left a deep impression on me👍 I will stay at this hotel again next time😊

Facilities: Comprehensive and thoughtful. Hygienics: Clean and tidy. Environment: Quiet and comfortable. Service: Attentive and meticulous. Overall, the stay experience was good. The staff were friendly, ordering food was convenient, and the hotel's style is fresh and elegant, suitable for business travelers.

During Ramadan period, the menu of breakfast is not buffet but a la cart within limited selection. I wanted to enjoy more variety of local food，but, no choice. Airport pick up service and airport transfer service are very good.

Extremely disappointed with the airport transfer service—completely unacceptable for a hotel of this caliber. Despite prior arrangements, I was left stranded at the airport for 30 minutes, as the hotel’s representative was waiting at the international terminal, even though I arrived via domestic. There was zero coordination and no communication from their side. I expected better from a so-called 5-star hotel. To make matters worse, they charged USD 90 for a simple 20-minute ride—an outrageous fee for a service that wasn’t even properly executed. No apology, no accountability, just an overpriced mess. That said, the rooms and amenities are commendable—clean, comfortable, and up to luxury standards. But service like this seriously undercuts the overall experience. Westin Dhaka, you can and should do much better.

Unfortunately my room was very old and had an unpleasant smell (probably it used to be a smoking room). I didn’t like the poor conditions of my room. The hotel has got a very nice gym with sauna and a small pool. The gym is really convenient and well equipped. The restaurant is good enough and there is a nice coffee shop always open. The staff is very kind and professional.

The overall experience was very good. Clean rooms, convenient location, and excellent service. A special appreciation to Ms. Tuli from the staff for her professionalism and friendly support throughout my stay. Thank you!