4-Star Hotels in Dhaka

This hotel is quite good for Bangladesh standards. It has a rooftop pool and gym, and the breakfast is excellent. The facilities are a bit old, and the room was a little small.

Stayed 3 nights and it was a flawless experience from start to finish. Booking the airport transfer through the hotel was so easy, and the driver was waiting for us right after baggage claim — a perfect first impression. The entire team, from the front desk to the restaurant, is top-notch: attentive, helpful, and always smiling. Knowing we were in the secure embassy area let us relax completely. And with the enormous breakfast spread offering new discoveries every day, we were fueled and ready to explore. For a stress-free visit to Dhaka, this hotel has it all figured out.

Good location and 10 mins walk away from great eating places and some shopping. The room was large enough for two and the breakfast very decent and tasty. The gym could be better equipped tho, a lot of the machines were not functioning.

We had a wonderful stay at Ascott Residence Dhaka. Special thanks to Mr. Bashar for providing excellent service and warm hospitality throughout our stay. He was professional, attentive, and always ready to help. Truly made our experience comfortable and memorable.

Overall, the hotel is decent, but it's not worth the money. The staff at the reception and in the restaurant are very polite. They always greet you, smile, and open doors. The location is good. There's a park nearby and a shopping center with many cafes opposite. The breakfasts aren't overly varied but are quite good. There was always a meat dish, fruits, cheese, and a variety of pastries. Pleasant, relaxing music plays. However, there was a big BUT that spoiled the entire impression. Out of 5 days spent at the hotel, I saw cockroaches in the restaurant twice. Once it was just on the wall, and the second time it was sitting right on a piece of bread. It was terribly unpleasant. Also, despite their general politeness, the male housekeepers cleaned the room in a very peculiar way. For some reason, they cleaned the toilet without detergents, and the toilet smell lingered. Maybe they're trying to save money. I understand that this is Bangladesh, and it's foolish to expect the same standards as European hotels. But they do position themselves as an expensive hotel for foreign guests and generally well-off people. They need to live up to that. First and foremost, they should get rid of the cockroaches in the kitchen. I don't believe the staff themselves have never seen them there.

Staff is friendly, location is very good, clean and good rooms, good water-flow in showers, overall pleasant experience

I stayed at this hotel during my trip to Dhaka. The biggest highlight is undoubtedly the rooftop pool and restaurant. At night, you get a panoramic view of the Dhaka cityscape, which was a wonderful refreshing experience during my stay. The room was [clean/spacious enough], and the Wi-Fi speed was stable and perfectly fine for business use. The staff were all very friendly, and I was particularly impressed by how they always met my requests with a smile. I would definitely consider staying here again if I ever come back to Dhaka.

Overall, the stay was quite pleasant. However, I was disappointed that I didn’t receive a room with balcony access, even though I had booked it well in advance and specifically requested it. Aside from that, the hotel staff were accommodating and courteous, which I truly appreciated. In terms of cleanliness, the room appeared clean at first glance but lacked attention to detail. It seemed like the bedsheets and duvet cover hadn’t been changed, as there were multiple stains on them. The bathroom floor also had several strands of hair, which were only noticeable if you looked closely. The breakfast was average—not a wide variety, but the food tasted good. One downside was the air conditioning; it was outdated and not so comfortable. What stood out the most was the friendliness some of the staff. Their warm and helpful attitude made a big difference in my experience.

An outstanding stay — the best in Bangla I stayed here during my time in Bangla, and it was one of the best hotel experiences I’ve ever had. The facilities were excellent, the service flawless, and the hospitality truly exceptional. Every staff member went above and beyond to make me feel welcome — warm, attentive, and genuinely caring. I couldn’t recommend this place more highly.

Dear Trip.com Support, I would like to raise a formal complaint regarding my recent hotel stay booked through your platform. During breakfast at the hotel, I found an insect/ant in my food, which was extremely disturbing and unacceptable from a hygiene and food safety perspective. I immediately informed the hotel staff, and while they replaced the food, the incident completely ruined my dining experience and caused serious concern about the hotel’s cleanliness standards. I booked this stay expecting proper hygiene and quality service, but this experience was very disappointing and uncomfortable. I have attached/photo evidence of the issue. Considering the unpleasant experience and health concern caused, I request appropriate compensation or resolution from your side. Please investigate this matter and update me as soon as possible. Thank you. Best regards, Aanana Rehman