4-Star Hotels in Washington D.C.

Mixed feelings. The hotel is well located, with Washington Union Station nearby. The rooms are average; they’re clean, but a bit outdated and musty. The reception staff looked tired and unbothered. The hotel seems to operate only under daily timings; I was not able to get cleaning later on the day. The safe was not working and I had to wait until the next day for someone to come check it, same case for broken light in the bathroom. The fitness is well equipped. The hotel was not able to accommodate my request to cancel the last night, even though I was moving to another Hilton. Not necessarily the kind of service you’d expect from them. Amenities were available upon request, there’s a mini fridge in the room. There was no kettle available. Overall, for the price, you can get better in Washington DC.

I arrived early to check in, and the front desk informed me that early check-in would incur a fee; complimentary check-in starts after 2 PM. Luggage storage costs $1 per suitcase. Many people mentioned the $25 daily credit, which can be used at Starbucks for breakfast. If you charge it to your room, the deduction will appear as a separate line item. Alternatively, you can pay on the spot, only paying Starbucks for the amount exceeding $25, and the hotel bill will still show the $25 credit, so there's no issue with double charging. The area around the hotel is under construction, and it's a bit of a walk to the subway station, but still manageable. Most of the time, you'll need to transfer subway lines to reach attractions, which is still quite convenient, and the price is relatively affordable.

The room was compact and small, but the cleanliness was good. There was plenty of convenient public space. The design style was modern, and the location was decent, about a 20-minute walk from Union Station and 35 minutes from attractions like the Parliament Buildings. A major drawback was the absence of cups for water, drinking water, and tooth-brushing. The room was also quite cold, with the heating only going up to 24 degrees Celsius, and the duvet was too thin. I asked the front desk for a heater, but it was still cold, so I ended up sleeping in a thick tracksuit all three nights. Additionally, the shower stall had no handrails, making it unfriendly for older guests. All controls being on an iPad was also inconvenient.

I stayed at the Marriott Marquis Washington for four nights and found it to be a traditional, full-service hotel offering a fairly standard experience. While the overall stay was comfortable, there were a few aspects worth noting. Service: I requested a blanket and a kettle, and while the items were eventually delivered, it took nearly an hour, which felt a bit slow for a hotel of this caliber. Breakfast: One of the highlights of my stay. The breakfast was varied and flavorful, with plenty of choices to satisfy different tastes. Definitely worth trying if you enjoy a hearty start to your day. Value: The hotel leans on the pricier side, especially when factoring in the additional costs for services. The service was decent, but it didn’t quite match the premium pricing. Overall, the Marriott Marquis delivers a solid, if conventional, stay. It’s ideal for travelers who value a central location and a broad range of breakfast options, but may not impress those expecting standout service.

The decoration looks like an old-fashioned hotel, so the facilities are a little bit worse. But the room is big enough, the health is good, there is a coffee machine, and the customer service staff are also very polite. It takes about ten minutes to get to the station.

I did not have the pleasure of using the facilities however, I must commend the staff for always being helpful and friendly throughout my stay. I would recommend that the staff be advised on a contingency plan or when there are power cuts in the area to mitigate any discomfort and inconvenience experienced by guests. Unfortunately during my stay at the hotel, the power went out from 4am till the time I checked out at 2pm. It would have been a nice gesture to offer bottled water, discounted rates, coupons or some type of assistance to the guests who were at the hotel to ameliorate the unpleasant situation of being without power for such a long time. Other than that, I think the hotel is in a good location and is easily accessible depending on your needs in DC.

The TV had no signal, and after trying various methods, I gave up. The room door needed to be closed gently to avoid making a loud noise. The toilet flushing was mediocre, and the amenities seemed cheaply made. Most importantly, the room was filled with a pungent, overpowering smell of newly renovated furniture; it was very irritating and made my throat very sore. I suggest the hotel remove the smell (I'm not sure if it's formaldehyde). This is the first time I've experienced such a throat irritation in a new hotel.

The hotel's location is excellent, the room is tidy, and the king-size bed is very comfortable. The front desk staff are all very enthusiastic. However, I was asked to pay a $100 deposit per person during check-in, which is the first time I've encountered this, and I'm unsure how long it will take to be refunded.

I loved the amenities. Stay was overall great! I will definitely come again

This was such a great discovery. Within easy walking distance of Union Station and Capitol Hill, I arrived after midnight, but the 24 hour concierge was on hand to welcome me, and quickly assist when I realised I was missing an email with door entry codes (resolved with one phone call to a 24/7 support line.) The suite itself was vast, light and airy, spotlessly clean and well equipped with mostly brand new cooking utensils, silverware, etc. All you could need from the kitchen, and a relaxing lounge area. The roof of the building boasts a pool large enough to do lengths, and the gym, shared with the Marriott Hotel next door was enormous, and well equipped with fully functioning equipment - rarely occupied by more that 6-8 others when I used it. Several local supermarkets are within 5 mins walk, and the receptionist was more than happy to let me leave my bag for the day after checkout and work from their relaxing lobby space.