We went to the desk and asked if there was a couples massage available. The guy told us that the person in charge of these things was off, so he'd email him and let us know. Obviously, he finished his shift without letting us know, and the guy who started working after him didn't know anything. We got to our room and found hair and fur everywhere on the floor, and even toothpaste spat into the sink from previous guests. After calling someone twice to clean, I had to go to the desk. I told him if they could stop by the room when they had some time to just vacuum and clean the sink—it wouldn't take much—and that we'd be at the rooftop bar, which the guy at the desk had recommended, so they could go to their room when they had time. We got to the bar and waited about ten minutes, until someone who I assumed worked there told us that the bar was closed that day. We went back to our room and found that the cleaning had never been done, or at least the hair and fur were still there on the floor. The laundry service is very efficient though, very centrally and strategically located, if you don't have problems with cleanliness, I recommend it.
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