3-Star Hotels in Washington D.C.

After a very long 29-hour journey, the last thing a guest wants is to feel unwelcome upon arrival. Unfortunately, my experience at the front desk was disappointing. The female receptionist with curly hair appeared indifferent while checking me in. Even when speaking to me, she avoided eye contact and seemed focused on other tasks. In hospitality, the reception team creates the first impression of a hotel, and I found this behavior unprofessional and unfriendly. When I checked out, the female receptionist with straight hair was also not particularly welcoming. The only receptionist who showed some warmth and friendliness was the gentleman at the front desk. During my first night, I experienced itching and discomfort. I’m not sure whether it was related to the bedding or towels, but I requested fresh sheets and towels to be replaced. My room was also missing a refrigerator and a safety deposit box, which I would normally expect for a more comfortable stay. That said, I would like to recognize Alma, who kindly provided coffee for my room, and Maira from housekeeping, who worked incredibly hard and was always helpful. They were the highlights of my stay and deserve recognition for their excellent attitude and service. I hope management takes guest feedback seriously, as a more welcoming front desk experience would make a significant difference.

This was my first trip to Washington, DC, and I booked this hotel in advance because the location looked great and I was able to get a really good discounted price. Although the room was listed as having a queen bed, it honestly felt more like a double or full-size bed. I was also disappointed that the room didn’t have a microwave or refrigerator. However, the biggest issue was how dusty the room was. I think it was the first time in my life that I sneezed more than 50 times in a single day. It bothered me throughout the entire trip, and constantly dealing with a runny nose made me even more tired. I eventually had to go to CVS and buy allergy medicine. I chose this hotel mainly because of the price, but if I visit DC again, I would probably pay a little more and stay somewhere else. Most places are still easily connected by metro through Google Maps anyway, so getting around the city and visiting tourist attractions isn’t difficult at all. That said, the front desk staff were friendly, and the location was convenient, so I would still recommend it for solo travelers. However, if you’re traveling with two or more people, I would suggest booking a better room than the one I stayed in, even if it costs more.

The hotel boasts an excellent location, about a 12-minute walk from the train station and 25 minutes to the White House. It's also very close to Chinatown, with plenty of supermarkets and restaurants nearby. While the room isn't huge, the facilities are new and it's very clean. My deposit was unfrozen immediately upon check-out.

Our recent stay at the Residence Inn Washington, DC National Mall was fantastic for our group of 6! The One Bedroom Two Queen Suite with Sofa Bed provided plenty of space for everyone to stay comfortably. The suite was perfectly sized with two queen beds in the separate bedroom and a queen-sized sofa bed in the living area. The spacious layout allowed all six of us to move around comfortably without feeling cramped, especially with the separate living and sleeping areas. Location: 5/5 - Prime spot near the National Mall Cleanliness: 5/5 - Everything was spotless and well-maintained Service: 5/5 - Staff was accommodating Facilities: 5/5 - All amenities exceeded expectations The suite proved to be an ideal choice for our group of 6. The queen-sized beds, including the sofa bed, provided comfortable sleeping arrangements for everyone. The living area offered enough space for us to gather and socialize, making it a perfect base for our DC adventure. For anyone traveling with a group of 6, I can confidently say this suite configuration works great, offering both comfort and convenience in an excellent location.

Family travel The room is big enough, sofa bed, kitchen facilities are matched, the subway station is about ten minutes walk, there is a supermarket downstairs, and there are various Chinese restaurants within a few minutes walk.

We got a friendly help in check and got to leave our bags until check in time. Got a big room on level 9. King size bed, soffa and comfy chair. There is a big counter with office chair if you need to work. Tv, mini fridge, kettle, microwave, safe. The bed and linen were really nice. Bathroom with a shower and plenty of space for all your hygien stuff. We did not use the restaurant or valet service. But all the staff we meet was friendly. I would come back if I visit Washington DC again. The hotel is just a few minutes from the metro red line, close to the city center and all the sights.

Hotels in Washington are generally much cheaper than in New York, so I didn't have high expectations for this hotel given its great price. However, it actually exceeded them, apart from being a bit too close to the train station, which meant some noise from the trains. Everything else was really good. The room layout was very practical; it didn't feel small for a family of three. The location was also super convenient, just one metro stop from Union Station, and the metro exit is right outside. Dining was easy too, with fast food and a 7-Eleven downstairs, and several restaurants within a 10-minute walk. A taxi to DCA airport cost $20-30 and took 15 minutes if there was no traffic. Getting to all the downtown attractions was easy by metro or taxi.

We enjoyed our stay here in this safe neighborhood which was a 7 min walk to the Metro. Trader Joe’s across the street was convenient and we made breakfast each day. We were too busy for the fitness center. The laundry is in a small room in the basement with two washers and two dryers for $3.50/load and very nice that they provided the soap and softener. We had a problem with the lock on the door and they moved us to another room as it couldn’t be fixed in one day. I highly recommend!

It feels like living in a fraternity house. On Friday and Saturday nights, the 5th floor rooftop has disco parties which you’ll hear the music in your room until 2am if you live on the 4th or 3th floor. The staffs were nice in trying to help when I raised issue with noise. I had noise cancelling headphones on the whole night with taking melatonin so that I can fall asleep. They also gave me a room in the basement (lower level). The music doesn’t go there but there is a lot of water noise there. They had ear plugs ready when I asked them for help so it’s not a problem that they’re willing to fix. I would recommend this place to prioritise their guests than the bar visitors. Other than noise, things were pretty good though. I guess this hotel is good for young people. Parking on the streets could be difficult though.

Rooms were spacious, hotel location was great, very near the national mall and easy to get to from the airport. The front desk staff were really helpful but the room service wasn't. For the sofa bed we had to set it up ourselves and even put the bedding on our own. And they didn't even provide it unless we asked for it and they never delivered it to the room (so the guests are expected to carry all the bedding from the ground floor to the room)