4-Star Hotels in Foshan

I waited two hours after arriving at the hotel for a room to be ready, finally checking in after 3 PM. They assigned me room 1720, but the key card didn't work. A floor attendant had to open the door for me. When I went to the front desk to get a new key card, they told me they had given me the wrong room. I didn't think much of it and got a different, slightly smaller room, but the facilities were decent. After a tiring day, I wanted to rest, but there was a constant, distinct noise. I called the front desk, and they confirmed there was no renovation or construction. The lobby manager took the call and said if the noise persisted after ten minutes, they would move me. However, the noise continued. It wasn't until my fifth call that the lobby manager explained there were three cargo elevators next door, used by property management, and he had asked them to stop. Yet, they kept running, and the noise persisted. By 10:10 PM, the lobby manager's solution was to give me two earplugs and offer a discount the next day when leadership was in, possibly moving me to a single-bed room. If I disagreed, I could check out and leave. **Service:** The on-duty manager's training is severely lacking. I went downstairs at 11 PM to find him/her, and when they couldn't resolve the issue, they just stood there silently, avoiding direct communication. Other staff members had to apologize on the manager's behalf. If there are known issues with a room, they should be addressed proactively instead of sacrificing the guest's experience and time. They should prepare better and avoid assigning elevator-adjacent rooms to customers. **Facilities:** The much-hyped Dyson hairdryer was broken, only blowing cool air. The entryway sensor light flickered constantly throughout the night due to what seemed like current interference. The electronic curtains worked well, and the whole-house lighting control system was quite good. However, with the flickering entryway light, combined with the incessant elevator and moving noises, it was no different from being in hell. Be wary of room 1726. I recommend the hotel not sell this room; it's too noisy right next to the elevators. And the hotel clearly knows this but pretends otherwise. **Hygiene:** I stepped on a giant cockroach while waiting for the elevator, it felt like crushing a plastic bottle. Nobody cleaned it up until I checked out. Unbelievable. **Environment:** I didn't take photos, but the window overlooks the city with no scenic view. I found a similar selfie taken by another guest online for reference.

On my first day visiting Shunde, I stayed at Atour. The room was really old, and the bathroom facilities showed clear signs of wear and tear. The service was cold and unwelcoming, which significantly detracted from the overall experience. The next day, I switched to the Orange Hotel next door, and it was a complete game-changer – the difference was like night and day! The room featured smart amenities like electric curtains and a smart toilet, and it was spotless with no strange odors. The front desk staff were warm and attentive during check-in, and they were always quick to assist with any request. The value for money and the overall experience here absolutely surpassed my stay at the Atour Hotel next door! The lobby has a very comfortable vibe, and its proximity to the subway entrance makes getting around super convenient. I highly recommend it to anyone visiting OCT.

Booked this hotel for a business trip, and it's super close to my company. The hotel environment and service are both excellent, and the location is fantastic. There are tons of great restaurants downstairs and a huge mall nearby, perfect for eating and shopping. Highly recommend!

The room was very spacious and clean, the bedding was comfortable, and the bathroom was huge. The front desk staff were friendly and helpful. Downstairs, there's an amazing variety of food, so much so that we couldn't try it all in a few days. The Ferris wheel park was perfect for an evening stroll after dinner. It was a great travel experience overall.

Extremely satisfied with my stay! The overall experience was very comfortable, and it offers great value for money. The room was clean and tidy. I'd definitely recommend it. It's also close to the South Station, and there's a subway station right outside, which is very convenient. Overall, a good experience.

I chose this one after comparing several hotels. I was really disappointed ❌❌ Environment: The environment of the hotel is OK Hygiene: Hygiene is not in place, there is a hair left by the last customer on the floor of the toilet area Facilities: The smart device is immature, and I have not been able to complete it according to the instructions after shouting several times; as said in the comment area, when the lights in the whole house are extinguished in the sleep mode, the lights in the toilets in the corridor area will suddenly turn on at night and need to be manually turned off; The hotel introduction interface says there is a refrigerator, but there is no actual Service: I have stayed in many hotels on business trips. This one is also considered to be a poor handling of the sudden situation. I have opened a chain hotel for a small half year. I have no basic service awareness. Because I am on a business trip, I need to have a comfortable rest environment. Before booking, I will specially note: a quiet room is needed. When I checked in for lunch break, I heard the chatting sound and the loud TV sound next door. I didn’t care too much at that time. When I was going to bed at 10 o’clock in the evening, I heard the loud vibration of the room. I thought it was the sound of watching TV next door. I found that there was a KTV behind the window. Very strong rhythm, contact the front desk as soon as possible, the other party said to negotiate with KTV first, see if the volume can be reduced, and arrange for the staff to come up to confirm whether there is really this sound before changing the room, and I am a woman when I call the front desk. As a result, there was no first time to arrange a female room staff, but a male security guard to solve the problem. Such a big hotel, there is no room staff? Can security do the work of the room? The security guard said that he was not satisfied that the room could be replaced. If we wanted to change it, we would immediately collect things to go to the new room (although the tone was friendly, but it was very uncomfortable). The front desk staff asked him to wait for us to complete the room change and get back the old room card before leaving. The whole operation was very speechless. In the end, he repeatedly asked him to go downstairs and give us some time to pack our luggage. After changing the room, we will pick up the original room card. Changed the room opposite the same apartment type. The new room was very quiet except that the hotel light belt outside the window was broken and flashed all night. The road below is also the hotel's internal parking passage, so I don't understand why there is a quiet room that is not arranged for the first time, but arranged a KTV room at night. I really don't understand it. There is no hotel staff to apologize for this matter until 8 am. It was more than two o'clock in the afternoon that I called and said that I could upgrade when I lived in the future. I thought about solving it when I left. It was really bad.

1. 🛜 Hotel Wi-Fi: Rezen-hotel Password: Scan the QR code on the desk in your room to connect, or simply enter '88888888'. 2. 🍽️ Hotel Dining Hours Breakfast is from 07:00-10:00 (served in the 3rd-floor restaurant). Please present your breakfast ticket for entry. 3. 👔 Self-service laundry with dryer & 🏋️ Gym Both are located on the 3rd floor. You'll need your room key card to access the elevator and open the doors. 4. 🥡 Food Delivery When ordering takeout, please include your room number in the notes. Our robot can deliver it directly to your room door. 5. 🪥🩴🧴🔌 Amenities If you need extra toiletries, please let me know via WeChat. Our robot or housekeeping staff will deliver them to your room as soon as possible. 6. 🅿️ Hotel Parking Parking is available on the ground floor and in the underground garage. Just scan the QR code at the front desk for a parking ticket each time you leave (you'll need to exit within 30 minutes of receiving the ticket). The hotel is exceptionally clean, Lisa's service was attentive and excellent, and the environment is quiet and comfortable. Overall, a fantastic experience, highly recommended!

The room was spacious and quiet, and the kind lady at the front desk even upgraded our room type. Facilities: The main issue was that the Wi-Fi was incredibly unstable, and screen mirroring was very laggy. Another big problem was that screen mirroring wasn't linked to individual rooms; anyone could cast to any room in the hotel. This meant our TV kept getting interrupted by other people casting to our screen, which was very annoying. Also, I'm not sure if it was the mattress or the pillows, but they weren't very comfortable. My husband and I are usually sound sleepers, but we woke up multiple times every night. My husband never dreams, but he was dreaming every single night here. Didn't take any photos, so I'm using food pictures instead.

Quite good, highly recommend staying here. I compared it with Crowne Plaza and Venus Royal, and chose Venus Royal – no regrets! As soon as I got out of the car, the big brother from the Tmall store next door warmly invited me for tea; Foshan people are just so kind. The hotel's location is excellent, with Ancestral Temple and Nanfeng Ancient Kiln nearby, making it convenient to get anywhere. The room is large, clean, and tidy. Both the front desk and housekeeping staff were very friendly, provided detailed information, and responded promptly. Breakfast is abundant and distinctive, with an unbeatable view from the 37th floor. Diagonally opposite, there's a new DNA shopping mall with Dot Dim Sum, congee hot pot, and everything you could want, so you can eat something different every day. Downstairs at the hotel, you can play billiards, watch movies, eat steamed spare ribs, get a Thai SPA – there's plenty of food, drink, and entertainment. I'd love to come back again.

The room was clean and tidy, and spacious. The balcony offered a view right into the heart of the lake, making it feel like we were staying in an ancient town. The natural scenery of the water town, with its flourishing flora and fauna, was beautiful. The various themed parks were also large, and it was very convenient and easy to navigate with our own stroller throughout.