3-Star Hotels in Hakone

The highlight of this trip was staying at this hotel. First of all, for hot spring lovers, this hotel has both private baths in the room and private baths that require payment, as well as excellent public hot springs. The hot springs are very unique, with dense bamboo forests outside, creating a beautiful and private environment. The hotel's food is also of excellent quality. Unlike popular buffets, this hotel offers kaiseki dinner and a choice of Japanese or Western breakfast. Excellent value for money.

This hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!

Our stay was absolutely fantastic. The traditional Japanese room was spacious and super comfy. The onsen facilities were definitely the highlight, way better than I expected for the price we paid. They have 3 types: 1 indoor, 1 outdoor and 1 mixed. All these are bookable throughout the day, from 7am to 11pm and they are completely private. The ryokan is 15 minutes walking from Gora station, so if you arrive by train and you have luggage I recommend you check on google map how to get there with a bus, otherwise you’ll have to walk uphill for a while. The only negative point I can find is probably the breakfast, I tried both western and Japanese style, they are both quite pricy for what they are and I personally did not enjoy the Japanese one. Despite this I would totally come back if I ever visit Hakone again.

Setting: The hotel is nestled in the mountains, offering fresh air and quiet nights. It's also near a small river and waterfall. It's also conveniently located near attractions like Hakone Shrine and Lake Ashi. Service: The staff were attentive, the breakfast was plentiful, and lunch and dinner reservations were available. Facilities: The hotel's overall decor is relatively new, and the rooms are significantly larger than similarly priced hotels in Tokyo. The hotel's indoor and outdoor hot springs are very clean, and soaking in the water while listening to the gentle cascade outside was a relaxing experience.

The room was very spacious, with a living room, kitchen, washing machine, hot spring bath, and even a scale. However, when I tried to enter the room, the password I received via email was incorrect, and I had to call customer service myself to get the right one. Other than that, everything else was great.

This hotel is wonderful! The location is superb, right next to the funicular station, Gora. From Gora station, it's quite a steep climb, which would be tough with suitcases. You can take the funicular one stop and then walk on a flat path. Nearby are Hakone Park (free entry with Hakone Free Pass), Gora Brewery, and a grocery store. I really liked the accommodations; the rooms are spacious and well-equipped. You can pick up beautiful yukata for free near the elevators on each floor. Herbal tea is also available. The traditional kaiseki dinner lasts an hour and a half and includes drinks like fresh beer, plum wine, whiskey, shochu, sake, gin, juices, and lemonades. You can choose your dining time: 5:30 PM or 7:30 PM. Besides the hot springs themselves, the onsen also features a jacuzzi, sauna, and cold bath. In the fridge, there's cold fruit drink and ice cream. Overall, I had a most pleasant experience during my visit.

Such a great find! Calming ryokan in a peaceful part of the mountain. Staff were all super friendly and accommodating of us as tourists who didn’t speak Japanese. Every meal was delicious and the staff took time to tell us what each little dish was and even gave us some extra mini dishes to help us try different things. They were all delicious! The onsens were also very relaxing and had everything you could need. My boyfriend and I booked the private onsen our last night and looking out over the mountain at night when it was raining was a great experience. We got the Japanese style room and it was very spacious and the tatami floors were very comfortable. View over the mountains was also terrific. The ryokan shuttle took us to the nearest two train stations (Gora or Sounzan) in the morning when we requested and picked us up at the end of the day so it was very convenient getting to the ryokan even without a car. Highly recommend this stay!!

Really enjoyed my stay at Root Hakone. I reached a little late (around 7:30-8pm) and the walk to the hostel was a little dark (roads on Hakone aren’t that well-lit at night due to it being a forested area). So recommend to reach earlier if you’re not that comfortable with walking in the dark alone! The accommodations were comfortable, single futon bed with lockable room doors, separated by a divider. Was initially expecting just a cubbie with a curtain so this was a pleasant surprise. There’s also a direct bus nearby to Togendai Station if you’re keen to take the sightseeing cruise and ropeway. The drinks made by the staff were also wonderful, enjoyed a cassis soda, cassis oolong and fuzzy navel at a great price. The management also gave a guide of nearby recommended places to travellers too (had the best coffee at Amaze Coffee, recommendation of the staff)! Overall would come back to stay again if I’m ever back in Hakone. A downside is perhaps the lack of availability of food options at night and no near konbini so be sure to grab some supplies at the station prior to heading over.

The main courtyard of this hotel is very upscale and only accommodates top-notch guests who can afford a butler. We stayed in the old building in the hotel's side courtyard, the one with the big words ”Fairyland” hanging on it. The room was large, clean and quiet. But there is no elevator, so you have to climb four floors. Customers with large suitcases should order with caution.

There are pros and cons to staying here! Pros: The hotel itself is lovely, with polite staff and a clean, spacious, atmospheric room offering mountain views. The public onsen is included in the price and is quite pleasant, especially if you're lucky enough to have it to yourself, as we did (we went in the morning). The hotel also has vending machines for drinks and snacks, which is very convenient since there are no stores nearby. You can arrange to have your luggage sent to the station so you don't have to carry it yourself, but unfortunately, we missed the 10 AM deadline to book this service. Cons: Unfortunately, these left a strong impression. The hotel is located in a terribly inconvenient and remote area, really out in the sticks and difficult to access. It's far from all the attractions you travel to see – we had to take a boat to get to them – and far from any establishments where you'd want to find food. Not only are these places far away, but they also close early, open late, are overpriced, and the food isn't even tasty. We couldn't call a taxi to the accommodation because you needed to link a local phone number! We initially walked with our suitcases along the road, then took a bus. The buses didn't accept our Hakone pass, a card we specifically bought for Hakone, even though buses were supposed to be included. And the price without the card was clearly inflated – 300 yen to travel uphill for 8 minutes. Since we had another individual onsen booked elsewhere (a 20-minute drive away), after that at 9 PM, we realized the buses had stopped running. There was no chance of calling or hailing a taxi, so we had to walk back to the hotel. This meant a two-hour walk along a dark mountain road, surrounded by forest, with only occasional streetlights. We tried to hitchhike, but no one stopped, not even taxis. After an hour of walking uphill (our emotions were indescribable), about the 10th car, if not more, finally stopped, and a young Japanese couple gave us a ride back to the hotel. Overall, the hotel itself is good (it was also cold at night, we used the air conditioning to warm up, but the room was large and difficult to heat; thankfully, there were extra large blankets). However, everything else regarding the location was terrible. If you plan to stay here, make sure to plan your transportation in advance.