3-Star Hotels in Milan

We really enjoyed our stay at your place it is very neat and tidy. Also the indoor design is so modern and simple, we like it so much. All the furniture and utensils are new and easy to use. Check-in and check-out is easy and service is good.

Our stay at the Lancaster Hotel in Milan was absolutely wonderful, thanks to the exceptional service and thoughtful gestures from the staff. We had a special request for an early check-in and a late check-out due to our travel schedule, and the staff went out of their way to accommodate us. This kind of flexibility and understanding made our trip so much more comfortable, and we truly appreciated their kindness. The staff at the front desk was a gem! The breakfast at the hotel was another highlight of our stay. It was far beyond the standard continental breakfast—there was a wide variety of fresh and delicious options to choose from, catering to all our morning needs. The cappuccino was particularly delightful, and the staff serving breakfast were always smiling, polite, and attentive. It’s rare to encounter such genuine hospitality these days, and it made our mornings even more enjoyable. Overall, the Lancaster Hotel exceeded our expectations. The combination of comfortable accommodations, excellent service, and thoughtful touches made our stay memorable. We highly recommend this hotel to anyone visiting Milan and look forward to staying here again in the future!

⭐⭐ 2/5 Mixed experience – good location and kind female staff, but very disappointing room and service from both male staff. We stayed here during our trip to Milan. The hotel’s location is great, close to the Duomo and the train station and the room size was quite decent. The female staff were very friendly and helpful throughout our stay, which we truly appreciated. However, our overall experience was disappointing. When we first checked in, our room had a strong smell of urine. We informed the male staff, Lorenzo, who initially seemed helpful, but after we asked to change rooms, he started to show signs of annoyance. Instead of changing our room right away, he asked another young male staff member to spray air freshener. Unfortunately, the freshener mixed with the smell only made things worse and gave us a bad headache. When we went back to the reception to request a room change again, Lorenzo became even more irritated and said we should have told him earlier — even though we already did. He then gave us a bottle of freshener to use for that night, but it didn’t help at all. By that time, there were no rooms left to move to, so we had to spend the night in the same smelly room. On top of that, the toilet bowl wasn’t properly cleaned and still had stains, which was very unpleasant. We would have given 1 star, but we added another star for the spacious room, convenient location, and the polite and kind female staff members. Unfortunately, we wouldn’t stay here again.

The location is excellent, right across from Milan Central Station in an apartment building. The bus stop for Milan Malpensa Airport is right outside. There's a Sichuan restaurant in the building's retail space. To get to the hotel, you go through the iron gate next door into the lobby. Follow the hotel signs, take the old-fashioned elevator on the left to the second floor, and you'll find the front desk. There's a Chinese-speaking host available, and complimentary coffee and tea are offered in the lounge, which is very convenient, cozy, and comfortable. Our family room had two beds, was clean and tidy, and both the bathroom and room were spacious. There was a kettle in the room. Be careful when showering, as the splash guard isn't tall enough, so water can spill out of the shower area. Watch out for slipping.

The hotel offers very good connections to the city center, making it easy to reach all major destinations quickly. The staff are consistently attentive, friendly, and committed, creating a pleasant atmosphere throughout the stay. Cristina and Seyf were particularly courteous and helpful, even though there was a small initial misunderstanding that was handled professionally and with great kindness. A kettle was also kindly provided for the room, which was very much appreciated. It is unusual that housekeeping is only provided upon departure, which is not typical for hotels. Additionally, both the heating and air conditioning are centrally controlled, which results in noticeably cooler temperatures in the room at night. Despite these aspects, the overall impression remains positive, mainly due to the convenient location and the dedicated staff.

The hotel is very close to Milano Centrale, the main train station, and the metro stop is just a few minutes’ walk away. The hotel is clean, which is really important. One crucial piece of advice: don’t make the same mistake I did by booking a room without air conditioning in the summer. Milan gets extremely hot during that season, and having AC is absolutely essential.

This hotel has a great location; it's convenient for getting anywhere. The subway station is just a 5-minute walk away, and it's also very close to the central train station, making airport access quite smooth. The basic facilities are decent, with everything you need, although the rooms aren't very spacious and the amenities are a bit dated. Overall, it's pretty good and offers great value for money, especially considering the price. There's a nice Turkish restaurant right outside the entrance.

The king room I stayed in was in a separate building, up a flight of stairs. It had a platform where I could directly see the Central Station. There are many restaurants nearby, and famous attractions are within walking distance. The Wi-Fi was very poor, probably because it was in a separate building and not in the main one.

I arrived close to midnight and, as a solo female traveller, I was a bit anxious, especially after reading a few negative reviews, even though the hotel states that the front desk operates 24/7. To my surprise, everything went smoothly. The Terravision bus from the airport dropped me off much closer to the hotel than I expected. The route was easy to follow, the road was well lit, and I felt safe walking, even at that hour. On the way, I passed a halal restaurant just before reaching the hotel, which was perfect for grabbing a late-night dinner. The front desk staff were polite and professional. My room exceeded expectations for the price: clean, well-sized for one person, and very comfortable. I turned on the air conditioning as soon as I arrived, and it cooled the room quickly. Some reviews mentioned the bed being hard, but I found it perfectly fine. I checked out early the next morning to explore Milan and was happy to be able to leave my luggage at reception. Overall, a great stay, reassuringly smooth for a solo traveller.