3-Star Hotels in Milan

避雷 Usually, I leave positive reviews for hotels, but unfortunately I had a very disappointing experience staying at Be Mate CityLife in Milan. From the moment we entered the apartment, there was a strong unpleasant smell, similar to mould, coming from the bedrooms. The odor was noticeable throughout the stay and made the apartment very uncomfortable. Even the housekeeping team acknowledged the smell. However, on the day of check-out, the hotel denied all feedback regarding the issue. We reported the matter immediately to both the hotel and Trip.com. More seriously, I injured myself on the bathroom door handle within just a couple of hours of arriving, due to sharp handle and the narrow passage space. Instead of showing genuine concern or taking responsibility, the hotel’s response was extremely disappointing. They stated that the door was “designed in a way that it can swing back and forth” and suggested that the incident was due to not knowing “how to properly use it.” In fact, I had not even touched the door when the injury occurred. I found this response inappropriate and dismissive toward a guest who was injured on their property. On the other hand, Trip.com handled the situation professionally and showed genuine human care throughout the process, which I sincerely appreciated. Unfortunately, due to the hygiene issue, unpleasant smell, and the hotel’s attitude toward customer safety and feedback, I would not recommend staying here.

Our stay at the Lancaster Hotel in Milan was absolutely wonderful, thanks to the exceptional service and thoughtful gestures from the staff. We had a special request for an early check-in and a late check-out due to our travel schedule, and the staff went out of their way to accommodate us. This kind of flexibility and understanding made our trip so much more comfortable, and we truly appreciated their kindness. The staff at the front desk was a gem! The breakfast at the hotel was another highlight of our stay. It was far beyond the standard continental breakfast—there was a wide variety of fresh and delicious options to choose from, catering to all our morning needs. The cappuccino was particularly delightful, and the staff serving breakfast were always smiling, polite, and attentive. It’s rare to encounter such genuine hospitality these days, and it made our mornings even more enjoyable. Overall, the Lancaster Hotel exceeded our expectations. The combination of comfortable accommodations, excellent service, and thoughtful touches made our stay memorable. We highly recommend this hotel to anyone visiting Milan and look forward to staying here again in the future!

This is my second stay here. It's close to the cathedral and other major attractions, and there's a bustling street downstairs with lots of food options.

The location is fantastic, right next to Milan Central Station, and the airport shuttle bus stop is directly in front of the hotel. My flight arrived in Milan after 1 AM, and I took the 2:30 AM bus directly to the hotel entrance. If you also have a late-night flight, I highly recommend staying here; it reduces walking and is much safer.

Location: Very close to the Porta Venezia metro station, which offers convenient access to the Duomo and Santa Maria delle Grazie (where you can see 'The Last Supper'). It's a quiet area despite being central, with a food street nearby. Facilities: For a European hotel, it's relatively new. While the amenities are on par with a budget hotel back home, it does have a decent-sized elevator. Service: They offer 24-hour front desk service, and the staff's English is quite good. Cleanliness: Overall, it's very clean. A great choice among hotels in Milan! 👍

Not too far from the city center, it's about a 4-stop metro ride or a 45-minute walk to the Duomo. There's a medium-sized Carrefour just a two-minute walk away, and the Line 4 metro station entrance is a five-minute walk. The room itself is tiny, but the bathroom is surprisingly spacious. You can ask for a kettle at the front desk. There were only two power outlets, which was a bit inconvenient. I stayed for two nights, and they not only cleaned the room but also tidied up, even placing my boots and slippers, which I'd left on the floor, neatly in their designated spots.

It feels a bit like a guesthouse from the 80s, but it's livable. It's genuinely old, but the cleanliness is acceptable. Its strong point is the location; it's within walking distance to Milano Centrale, and there are plenty of eateries downstairs, including delicious Wenzhou restaurants and coffee shops.

The hotel is very old, from the elevator to the rooms and the bathroom. The room had a distinct musty smell, probably due to the age of the building. However, everything was very clean. The bathroom was spotless, and the air conditioning worked perfectly. The location is excellent, close to the central train and bus stations, and only about 150 meters from the metro station.

The room was spacious, and the location is exceptionally convenient. Since the hotel is situated so close to the main train station, you easily can travel to other European countries without needing a taxi. Access to the airport is also incredibly convenient, with both the train and bus stops just a short walk away. However, we did encounter a few setbacks during our stay: the air conditioning unit started dripping water as soon as we turned it on, and no complimentary drinking water was provided in the room. Also, the breakfast did not quite meet our expectations. Lack of option.