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Posted on Apr 17, 2026|Classic Room
Guest UserWe really enjoyed our stay at your place it is very neat and tidy. Also the indoor design is so modern and simple, we like it so much. All the furniture and utensils are new and easy to use. Check-in and check-out is easy and service is good.
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Price per night fromNZD 162
Posted on Mar 16, 2025|Classic Double or Twin Room
sweetshoira
Our stay at the Lancaster Hotel in Milan was absolutely wonderful, thanks to the exceptional service and thoughtful gestures from the staff. We had a special request for an early check-in and a late check-out due to our travel schedule, and the staff went out of their way to accommodate us. This kind of flexibility and understanding made our trip so much more comfortable, and we truly appreciated their kindness. The staff at the front desk was a gem!
The breakfast at the hotel was another highlight of our stay. It was far beyond the standard continental breakfast—there was a wide variety of fresh and delicious options to choose from, catering to all our morning needs. The cappuccino was particularly delightful, and the staff serving breakfast were always smiling, polite, and attentive. It’s rare to encounter such genuine hospitality these days, and it made our mornings even more enjoyable.
Overall, the Lancaster Hotel exceeded our expectations. The combination of comfortable accommodations, excellent service, and thoughtful touches made our stay memorable. We highly recommend this hotel to anyone visiting Milan and look forward to staying here again in the future!
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Price per night fromNZD 365
Posted on Jun 19, 2026
Guest UserJust around the corner from the train station, this hotel is brand new and all the room facilities were excellent. In the middle of the night, my husband suddenly had severe gallbladder pain. The front desk staff were incredibly helpful, calling an ambulance (112) and assisting with communication. By the way, in Italy, public hospital ambulances, ultrasounds, X-rays, and blood tests are all free. Luckily, it was nothing serious, and we just got some painkillers to take home.
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Price per night fromNZD 126
Posted on Nov 15, 2025|Double Room
Anonymous UserThe hotel offers very good connections to the city center, making it easy to reach all major destinations quickly. The staff are consistently attentive, friendly, and committed, creating a pleasant atmosphere throughout the stay. Cristina and Seyf were particularly courteous and helpful, even though there was a small initial misunderstanding that was handled professionally and with great kindness. A kettle was also kindly provided for the room, which was very much appreciated. It is unusual that housekeeping is only provided upon departure, which is not typical for hotels. Additionally, both the heating and air conditioning are centrally controlled, which results in noticeably cooler temperatures in the room at night. Despite these aspects, the overall impression remains positive, mainly due to the convenient location and the dedicated staff.
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Price per night fromNZD 65
Posted on Jul 12, 2026
Guest UserThe hotel is very close to Milano Centrale, the main train station, and the metro stop is just a few minutes’ walk away. The hotel is clean, which is really important. One crucial piece of advice: don’t make the same mistake I did by booking a room without air conditioning in the summer. Milan gets extremely hot during that season, and having AC is absolutely essential.
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Price per night fromNZD 85
Posted on Jul 9, 2024
Anonymous User
The service staff are all young and energetic, their English is very good, and they can communicate easily. Everyone is enthusiastic to provide help, including carrying luggage and bags, and even helping to call TAXI. The location of the hotel is also unbeatable. Go straight, turn right, and walk 800 meters to the Duomo. Will come and stay next time
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Price per night fromNZD 182
Posted on Dec 5, 2025|Double Room
Guest UserThis hotel has a great location; it's convenient for getting anywhere. The subway station is just a 5-minute walk away, and it's also very close to the central train station, making airport access quite smooth. The basic facilities are decent, with everything you need, although the rooms aren't very spacious and the amenities are a bit dated. Overall, it's pretty good and offers great value for money, especially considering the price. There's a nice Turkish restaurant right outside the entrance.
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Price per night fromNZD 88
Posted on Mar 12, 2026
Anonymous User
The king room I stayed in was in a separate building, up a flight of stairs. It had a platform where I could directly see the Central Station. There are many restaurants nearby, and famous attractions are within walking distance. The Wi-Fi was very poor, probably because it was in a separate building and not in the main one.
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Price per night fromNZD 88
Posted on May 20, 2025|Single Room
Anonymous UserI arrived close to midnight and, as a solo female traveller, I was a bit anxious, especially after reading a few negative reviews, even though the hotel states that the front desk operates 24/7. To my surprise, everything went smoothly. The Terravision bus from the airport dropped me off much closer to the hotel than I expected. The route was easy to follow, the road was well lit, and I felt safe walking, even at that hour.
On the way, I passed a halal restaurant just before reaching the hotel, which was perfect for grabbing a late-night dinner. The front desk staff were polite and professional. My room exceeded expectations for the price: clean, well-sized for one person, and very comfortable. I turned on the air conditioning as soon as I arrived, and it cooled the room quickly.
Some reviews mentioned the bed being hard, but I found it perfectly fine. I checked out early the next morning to explore Milan and was happy to be able to leave my luggage at reception. Overall, a great stay, reassuringly smooth for a solo traveller.
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Price per night fromNZD 101