3-Star Hotels in Shanghai

The room was clean and tidy, and the bedding was comfortable, making for a great stay. The front desk service was warm and attentive, and check-in was efficient. The location is convenient for getting around, and the soundproofing is good, so it was very quiet at night for a restful sleep. It's great value for money, and I would choose this hotel again next time. Highly recommended!

Choosing the right accommodation truly elevated our Disney experience! The hotel's location is superb, making dining, entertainment, and transportation incredibly convenient. The room hygiene was impeccable; it was so clean and tidy that we felt completely relaxed. The front desk staff were attentive and reliable, making check-in a breeze, and they were proactive in resolving any requests we had. The complimentary shuttle service to and from Disneyland was a thoughtful touch, making transport hassle-free. Breakfast was plentiful and delicious, and the toiletries were high-quality, offering a great user experience. We also enjoyed the free massage chairs in the lobby, along with freshly ground coffee and daily brewed plum juice available at all times. On a night we returned late from the park, our clothes hadn't dried, and a staff member thoughtfully offered to dry and fold them for us. This level of detailed service truly made our stay exceptionally comfortable.

My child had an exam nearby, so I wanted to find a close place to rest. I'd seen this hotel being renovated and thought I'd give it a try. I arrived earlier than my check-in time and asked if there was an available room I could get into sooner. I ended up waiting about 10 minutes until a room was ready, and then they gave me the key card. Upon entering, it was clear the room had just been cleaned – the floor was still wet, a sign it had just been mopped. It had a smart toilet, and I didn't use the shower. The hand soap was verbena-scented, and there were two bottles of Nongfu Spring bottled water. Being on the side facing the residential area, it was relatively quiet. The air conditioning was powerful. The TV was a Skyworth smart TV, which allowed for on-demand content and screen mirroring. There's a small booth seating area with cushions and a small coffee table in the room, which is great for eating and means you're not just confined to the bed. Everything I've mentioned so far was satisfactory, but now for a pretty critical issue. As shown in image three, this huge bag of trash was left outside my door from 10 AM until 2:30 PM. It was ridiculous. Every time I went in or out, I could smell the garbage. There's actually a partition between rooms a bit further down; if it had been placed even 5 or 10 meters further away, I wouldn't have had to complain. This was particularly disappointing. The trash caused significant air pollution and was a very unpleasant experience. I hope the hotel takes this seriously and properly trains and assesses its service staff.

Remark: My parents stayed in these rooms. Since we are family group traveler, the review shall be the same for the Hotel. Overall Ji Hotel (Shanghai Xujiahui) left a wonderful impression on me, largely thanks to the excellent service and warm welcome from the receptionist. The quality is definitely worth the price. A solid 8/10 overall! Introduction My family and I arrived exhausted around 9:00 PM on May 20, 2026. Because the hotel was full, our Queen room wasn’t ready. The receptionist quickly offered a twin room instead, suggesting we push the beds together for a massive sleeping space. We gladly accepted! The next day, she confirmed the hotel would absorb any price difference—we didn't pay a cent extra. She also offered my family (4 adults, 1 child) a breakfast promotion that was an incredible deal. Huge shoutout to this female receptionist; she solved problems on the fly and managed our expectations perfectly. Criteria & Elements Room (8/10) For our first 3 nights in room 8326, we noticed some dust under the beds when we pushed them together. The next day, housekeeping cleaned it up perfectly. For our last 3 nights in room 8312, everything was spotless! Bathroom (8.5/10) Wonderfully spacious! The soap dispenser shelf is a bit small, but we absolutely loved the shower. The water pressure was fantastic, and the temperature was super easy to adjust. Sleep Quality (9.5/10) The room gets pitch black, and the soundproofing is quite satisfying. You might hear a tiny bit of hallway noise, but nothing major. We specifically chose Xujiahui instead of crowded places like Nanjing Lu to avoid loud street noise, and it was wonderfully peaceful. Location & Commuting (9.5/10) This hotel hit the jackpot for our family (traveling with a child and elderly members). It’s a 650m walk to the Metro, 250m to a dining mall, and just 120m to a lovely park for our morning walks. Easily our favorite thing about the hotel! Breakfast (8/10) The staff kindly let us eat before the official 7:00 AM start, which was a lifesaver on busy mornings. The food covers all five groups but leans heavily toward veggies, eggs, and carbs. Tip for improvement: Adding more meat variety would cater better to working adults and teenagers needing extra protein and energy. My favorite part was the warm ”human touch”—seeing friendly hotel staff and guests eating together harmoniously. You rarely find that in Western hotels! Security (10/10) Because it's not a massive property, the staff can easily recognize guests. Plus, the elevators require a keycard for your specific floor. We felt 100% safe. Cigarette Smell (5/10) This is a serious issue for my family and the only reason we wouldn't return. Despite booking a non-smoking room on Trip.com, room 8326 smelled like smoke. My parents' room (8328, nights of May 26-27) also had a very strong cigarette smell. Furthermore, we frequently caught the smell of cigarette smoke coming from some of the rooms while walking down the hallway. I'm giving a 5/10 because our last room (8312) was fine. Friendly suggestion: If a booking explicitly says ”Smoke-free treatment required,” it needs strict enforcement, especially for foreign families. In Conclusion Overall, I'm highly satisfied with the value and amazing reception service (8/10). The cigarette smell is the only thing preventing us from making this our go-to choice. However, if you're a solo business traveler who doesn't mind the occasional smell of smoke, this hotel will be a fantastic fit!

Wonderful hostel located right in the heart of Shanghai. The room a bit small but modern with its own little fridge and kettle with some tea. The hotel was clean with good laundry facilities (no dryer however and the drying area was a bit small for the amount of clothes that had to dry, other people's clothing could drip onto your own by-then dry clothing which was a bit annoying). The thing I can't praise more though is the hotel staff's kindness and willingness to help: I'd been attempting to change our in-flight meals to vegetarian for days and it became necessary to call the airline with a Chinese speaker, the desk clerk was so kind as to help me for the full 30 min it took to get an English speaking staff from the airline on the phone. I cannot sing enough praises to the hotel's service because of this :)

I stayed here for one night on a business trip to Shanghai's West Bund and my overall experience far exceeded expectations. The hotel is right next to Xuhui Riverside and the West Bund Art Center, which made commuting for meetings incredibly convenient. I could even walk to the riverside promenade for a relaxing stroll after work. The entire hotel has a newly renovated Zen-inspired style, with quiet and elegant public areas. The room was exceptionally clean, the bedding was soft and thick, and the soundproofing was excellent, ensuring a peaceful sleep even after working late. Check-in at the front desk was efficient and polite. The breakfast buffet offered a wide variety of options, with the noodle dishes being particularly delicious. They also have a washer-dryer combo and a gym, covering all the essential amenities for business travelers. This is definitely my top choice for business trips, and I'll rebook here whenever I'm in the West Bund area again.

It was pretty good. They offer free shuttle service to and from the airport, the price was reasonable, and breakfast was delicious. The front desk staff were all young and friendly, and check-in was very quick. The room was spacious and quiet. The only downside is that it's a bit far from the airport, about a 30-minute shuttle ride, but I was informed of this when I called beforehand. Overall, it's great value for money. My city is only a 2-hour drive from Pudong Airport, but for a good night's rest and to avoid the risk of traffic jams, staying overnight is more suitable for early morning or late-night flights.

The hotel environment was lovely. The butler service was impeccable; the staff were patient and friendly, truly making us feel right at home. Absolutely fantastic! Everyone at the hotel was wonderful, providing such warm and attentive service.

My stay at Qilai Light Luxury Hotel was excellent, and the overall value for money was great. The front desk staff were warm and polite. Check-in and check-out procedures were simple and quick, and they patiently answered all my questions about local transportation. The service experience was truly impressive. The room was clean and tidy, with no strange odors. The bedding was soft and comfortable, allowing me to get a good rest after a busy day. The hotel's laundry service, priced at just one yuan per item, was incredibly convenient. It was great to be able to wash clothes accumulated during my travels right there, and the price was very reasonable. The parking lot at the entrance, costing 10 yuan per day, made it very convenient for those driving. The hotel's location is excellent, with numerous restaurants and convenience stores nearby, offering a wide variety of choices for dining and shopping. The in-room Wi-Fi signal was strong and stable, making streaming videos and working smoothly. The indoor facilities were well-maintained and easy to use. My entire stay was comfortable and worry-free. The attention to detail truly showed the hotel's dedication. It's suitable for both business trips and leisure travel, and I had no complaints at all. I've already recommended it to my travel companions, and if I come to Minhang again, this will be my top choice. I also recommend it to anyone looking for accommodation.

I was very satisfied with my choice of this hotel for my Shanghai trip! The location is in the heart of the city center, just a few minutes' walk to Nanjing East Road subway station, very close to the Bund's architectural complex, and convenient for Huangpu River cruises, which saved a lot of time. The room was clean and tidy, the bathroom was dry and odor-free, and the mattress had just the right firmness, allowing for a good rest after a day of sightseeing. The front desk staff provided attentive and thoughtful service. There are plenty of restaurants and convenience stores nearby, making dining, drinking, and entertainment very easy. Overall, the stay experience was excellent. This chain brand hotel is trustworthy and a top choice for travel accommodation.