Spa Hotels in Seoul

This hotel's location was amazing. It was connected to the subway. Next to lotte world. Exceptional service. We stayed hotel twice and definitely coming back next time when we visit here. My 8 years old daughter loved the view from the 97th floor. Best shopping spot, aquarium, observation tower , kids Cafe, movie theater, tons of restaurants and cafes . All in one place. Truly amazing.

I had a wonderful stay at this hotel. The room was exceptionally spacious, clean, and comfortable, with a beautiful view that made the stay even more enjoyable. The staff provided excellent service throughout, always being friendly, attentive, and helpful. One of the highlights was the smart home system in the room, which made controlling the lights and other features very convenient. The in-room water dispenser was a great touch, allowing easy access to filtered drinking water without the need for bottled water. Having a washer and dryer in the room was also incredibly useful, especially for longer stays.

This hotel is perfectly located! It's just south of Seoul City Hall Square and west of Myeongdong. The subway station is only a few dozen meters from the lobby entrance, and Sejong-daero is right to the west. It's also not far from the major palaces and Namsan, so the location couldn't be better. The staff are very friendly, attentive, and welcoming. While the facilities might feel a bit more compact compared to newly built five-star hotels in China, they are well-maintained and perfectly adequate. Overall, it offers great value for money.

My stay perfectly matched my expectations for The Shilla Seoul; if you're looking for an old-money vibe, this is a great fit. Hardware-wise, for a hotel with some history, it felt newer than I anticipated, and the crystal chandelier in the lobby is absolutely stunning. The room size was just right, with a wet and dry bathroom featuring a separate shower and bathtub. The windows and the view from the room are a major highlight. Even though my room this time didn't face Namsan Tower, it was still excellent. You'll need to bring your own toothpaste and toothbrush, but cotton swabs and shower caps are provided. The mini-fridge, snacks, and minibar are all chargeable. In terms of service, from getting out of the car to reaching my room, it met the high standards of a five-star hotel. The front desk staff spoke excellent English, and one even spoke Chinese to me during checkout (though I don't expect all of them to). This time, I also made sure to try the Room Service. The menu is in the desk drawer, and you can order using the in-room phone. The fried chicken and fries were very good; the portion was easily enough for two people or more. Regarding amenities, the bakery on the first floor of the hotel was bustling, mostly with local Koreans. I thought the taste was good, and the salt bread was particularly nice. The hotel lobby was almost always full, and there were constant business meetings and events happening on the left side, so you see a continuous stream of locals. The hotel offers a free shuttle bus, but you need to check the schedule carefully. Since I didn't use it, I can't offer advice. On either side of the hotel are Aesop and Moynat stores, and Shilla Duty Free is just a five-minute walk away. If your itinerary is well-planned and not rushed, staying at The Shilla is a great choice. It's not far to get to Gyeongbokgung Palace, Seochon, Bukchon, Myeongdong, Seongsu-dong, and Hannam-dong by taxi from here. However, if you're trying to pack a lot into your schedule and rely mainly on the subway, it might not be as suitable. Seoul traffic can be quite bad. Personally, I would consider staying at The Shilla again. The service experience was very satisfying.

Everything else was top-notch and, in many ways, exceeded our experiences at other Four Seasons properties. However, one aspect we found disappointing was the strict minimum spending requirement per guest. We were traveling with children, yet regardless of their age, we were required to meet a minimum spend of approximately $150 per person to be seated at both the terrace restaurant and the Japanese restaurant. Even at the Italian restaurant, we felt pressured to order both appetizers and main courses for the children. While the food and service were excellent, these policies made dining with a family feel less welcoming and detracted from an otherwise outstanding stay.

This is a decent hotel, right next to Shinsegae Department Store, and directly outside Exit 7 of Hoehyeon Subway Station. There's a large ramp leading up to the lobby on the first floor, but you have to go to the seventh floor to check in. It seems like there's a police station building nearby with an escalator that takes you right to the lobby entrance. The hotel gave me a room on a higher floor, the 25th floor, which I believe is the top floor for guest rooms, but it was a corner room. The room layout was a bit odd; the room itself wasn't very big, with not much space beyond the bed, but the bathroom was exceptionally large, almost the same size as the room. There was a connecting door to the adjacent room, which was a suite. From the layout, this room seemed designed as a maid's room for the adjoining suite. When I complained about the corner room to the front desk, I was told that all rooms of this type are corner rooms, likely due to the design. Those who dislike corner rooms should consider this carefully. The mattress in the room was exceptionally high. Before arriving, I had requested a baby crib, but the hotel didn't reserve one for me that day and instead provided a rail. This rail was hard to describe – it made little difference from having nothing at all. There's a tablet by the bed that controls the mattress and air conditioning. You can directly order bath towels, water, ice, etc., and even send text requests to the front desk. The hotel appears to be a recommended hotel by LV. Upon check-in, I received an invitation to the LV exhibition, where you could get an LV canvas bag at the Shinsegae LV exhibition across the street. Overall, the hotel is quite good, with medium value for money.

The service attitude was pretty good. The doorman at the entrance actively helped us call a taxi. Breakfast was also decent, and although the facilities are a bit old, overall it was quite good.

Facilities: The hotel is well-equipped. Although it's located halfway up a hill, there's a shuttle bus for tourists to Myeongdong and Hannam-dong, and it's also very convenient to call an Uber or a taxi right outside. If you don't go out, you can easily spend half a day at the hotel's swimming pool and gym during the day, and the lobby bar in the evening has a great ambiance with live music. Ambiance: The hotel has a very old-money feel. The window views are beautiful, and the colors of the mountain forest change with the seasons, which I imagine would also change one's experience of the hotel. The rooms are very beautiful; I highly recommend a mountain-view room. Service: The service is exceptionally attentive, breaking away from traditional Korean service. There are staff members at every point, especially in the gym and dining areas, who guide you, so you won't feel lost or confused when you go by yourself.

First off, I need to vent and complain! When I booked, there were options like 'basement room' and 'superior room.' To ensure my child was comfortable, I specifically booked a 'superior room with a window'! To my shock, the 'superior room' was on the basement level, had no window, and was in the farthest corner. I desperately wanted to pay more to switch, but they only had one other room left, and it was even worse. I had no choice but to make do. But the nightmare continued: all night long, there was the constant sound of an elevator, which scared my child to sleep, and I didn't get a wink of sleep myself! The main issue is that the hotel's advertisement *didn't mention it was in the basement* and specifically highlighted 'with a window.' This false advertising completely misled us. When my child and I booked on Trip.com, we requested a room with a good view, quiet, and not in the farthest corner! This room was in the basement, windowless, had elevator noise, and was in the very last corner—I was terrified! If there wasn't a suitable room, the hotel could have informed me in advance, but I received no notification or communication. The hotel's ad looked great, but it was truly dreadful! I wanted to mention some other good points, but I spent a lot of money only to end up in a basement room! I'm so upset! Oh, and even though the bathroom was large, the shower drain was clogged. The water went above my ankles when I showered, and it still hadn't dried completely by the next morning. It really shows you can't just trust the ads!

The location was great, right behind the station. Having a 7-Eleven right next door and a supermarket nearby was perfect for enjoying tangerines in the jacuzzi. The heating worked well, and the welcome drink being Kooksoondang Makgeolli was a delightful surprise. Although the wish paper and incense burner were gone, traditional games like Yutnori and Gonggi were still available. The amenities included shampoo, body wash, conditioner, toothbrushes, and disposable toothpaste. There was also a separate foot towel, and plenty of regular towels (6-8 sheets). The herbal tea bag for the jacuzzi had a lovely subtle scent. My only minor complaints were a nail on top of the bathroom towel, a loose power outlet, and while the portable standing TV was a nice touch, there was no remote control. The soundproofing wasn't great; I could often hear the TV, conversations, laughter, and even what was being discussed from the next room. Also, if you opened the jacuzzi window curtain, you had a clear view into the windows of the villa opposite, so it's probably best to keep it closed. Despite these small issues, it was a charming place, and at this price point, I'd say it's worth coming to enjoy at least once.