Spa Hotels in Seoul

This hotel's location was amazing. It was connected to the subway. Next to lotte world. Exceptional service. We stayed hotel twice and definitely coming back next time when we visit here. My 8 years old daughter loved the view from the 97th floor. Best shopping spot, aquarium, observation tower , kids Cafe, movie theater, tons of restaurants and cafes . All in one place. Truly amazing.

This hotel is perfectly located! It's just south of Seoul City Hall Square and west of Myeongdong. The subway station is only a few dozen meters from the lobby entrance, and Sejong-daero is right to the west. It's also not far from the major palaces and Namsan, so the location couldn't be better. The staff are very friendly, attentive, and welcoming. While the facilities might feel a bit more compact compared to newly built five-star hotels in China, they are well-maintained and perfectly adequate. Overall, it offers great value for money.

My stay perfectly matched my expectations for The Shilla Seoul; if you're looking for an old-money vibe, this is a great fit. Hardware-wise, for a hotel with some history, it felt newer than I anticipated, and the crystal chandelier in the lobby is absolutely stunning. The room size was just right, with a wet and dry bathroom featuring a separate shower and bathtub. The windows and the view from the room are a major highlight. Even though my room this time didn't face Namsan Tower, it was still excellent. You'll need to bring your own toothpaste and toothbrush, but cotton swabs and shower caps are provided. The mini-fridge, snacks, and minibar are all chargeable. In terms of service, from getting out of the car to reaching my room, it met the high standards of a five-star hotel. The front desk staff spoke excellent English, and one even spoke Chinese to me during checkout (though I don't expect all of them to). This time, I also made sure to try the Room Service. The menu is in the desk drawer, and you can order using the in-room phone. The fried chicken and fries were very good; the portion was easily enough for two people or more. Regarding amenities, the bakery on the first floor of the hotel was bustling, mostly with local Koreans. I thought the taste was good, and the salt bread was particularly nice. The hotel lobby was almost always full, and there were constant business meetings and events happening on the left side, so you see a continuous stream of locals. The hotel offers a free shuttle bus, but you need to check the schedule carefully. Since I didn't use it, I can't offer advice. On either side of the hotel are Aesop and Moynat stores, and Shilla Duty Free is just a five-minute walk away. If your itinerary is well-planned and not rushed, staying at The Shilla is a great choice. It's not far to get to Gyeongbokgung Palace, Seochon, Bukchon, Myeongdong, Seongsu-dong, and Hannam-dong by taxi from here. However, if you're trying to pack a lot into your schedule and rely mainly on the subway, it might not be as suitable. Seoul traffic can be quite bad. Personally, I would consider staying at The Shilla again. The service experience was very satisfying.

The location is good, directly opposite of the lake and next to Lotte world mall. To MTR it’s 5-7mins. The front desk staff is not accommodative at all, any request is like „no, we can’t“ attitude. As of the cleanness and amenities, first of all, the shower head did not work properly, the aircon did not work during the first night ( better the second and third) and the tooth brush glass had stains when I checked in ( see photo attached ) Overall, not recommended for luxury stay, but if it’s just a family vacay, why not.

This is a decent hotel, right next to Shinsegae Department Store, and directly outside Exit 7 of Hoehyeon Subway Station. There's a large ramp leading up to the lobby on the first floor, but you have to go to the seventh floor to check in. It seems like there's a police station building nearby with an escalator that takes you right to the lobby entrance. The hotel gave me a room on a higher floor, the 25th floor, which I believe is the top floor for guest rooms, but it was a corner room. The room layout was a bit odd; the room itself wasn't very big, with not much space beyond the bed, but the bathroom was exceptionally large, almost the same size as the room. There was a connecting door to the adjacent room, which was a suite. From the layout, this room seemed designed as a maid's room for the adjoining suite. When I complained about the corner room to the front desk, I was told that all rooms of this type are corner rooms, likely due to the design. Those who dislike corner rooms should consider this carefully. The mattress in the room was exceptionally high. Before arriving, I had requested a baby crib, but the hotel didn't reserve one for me that day and instead provided a rail. This rail was hard to describe – it made little difference from having nothing at all. There's a tablet by the bed that controls the mattress and air conditioning. You can directly order bath towels, water, ice, etc., and even send text requests to the front desk. The hotel appears to be a recommended hotel by LV. Upon check-in, I received an invitation to the LV exhibition, where you could get an LV canvas bag at the Shinsegae LV exhibition across the street. Overall, the hotel is quite good, with medium value for money.

The view is great, and as a suite, it's generally very good with no major drawbacks. The suite includes breakfast, afternoon tea, and happy hour. I didn't take photos of the breakfast, but it was extremely rich and delicious. Afternoon tea is shown in the pictures; there were no alcoholic beverages. The lighting and curtains are all smart-controlled, and there's an iPad by the bed to contact the hotel for requests. The space is also ample. The shower water pressure is excellent; both the overhead and handheld showers can be used simultaneously, and there's a seat. Various types of pillows are provided, such as memory foam pillows. Seoul's air quality is often poor, so the room is equipped with an air purifier, and you can call to have a humidifier delivered. The location is convenient, with the subway station just a 5-minute walk away. If I had to point out a drawback, the hotel has indeed been open for a number of years, and some basic features are a bit old. For example, the air conditioning lacks any advanced functions like scheduled shut-off; it only has a single temperature and fan speed setting.

JW is 5 star because of excellent assistance and service from the Conceirge to bellboy! Oliver recommended and assisted us to book a nice dinner venue for my family at Seokparang. He even initiated to assist me in booking a cab. Mason helped us with the luggage. He even took initiative to ask us for our airport transfer car plate number so he can keep a lookout for us. He even initiated to ask us to sit inside the hotel lobby while he kept a lookout for us. As he understood we are rushing to catch the flight, he even helped us to translate to the cab uncle to hurry for us. All of them speak fluent English, are very warm hearted and takes initiative in offering excellent service with genuine smiles. Our hearts are deeply grateful to them. 5 star 🌟 because of them. 4 star for the rooms don’t have Netflix. It would be great if the family can gather over Netflix entertainment. Small issue though as the service more than cover up for everything! :) We were offered a nice river view which was romantic! Very clean hotel. Location is excellent as train station and direct bus airport limousine is just by the hotel. Great connectivity. Will definitely revisit this hotel again.

I always used to do my 'hotelcation' at Lotte, but this time I stayed at the Grand Hyatt, and it was an excellent choice! 🫶👍 I regret not coming to the Hyatt sooner, honestly. Haha. True Wellness Point 1: The location and views are perfect for a quiet hotelcation and refreshing stay. 🫶 Even if it costs more, absolutely make sure to book a Namsan view or Han River view room! There's no need to wait in line at crowded cafes or rooftop cafes in the heat; you can relax in your room and fully enjoy a cafe-like atmosphere. If you convert time into money, this is much more reasonable. 🍀 Cafes in the central Hannam-dong area typically charge 5,500 to 7,500 KRW for an iced Americano. Hotel guests can buy an iced Americano from the 1st-floor deli for 6,500 KRW. ❤️ Wellness Point 2: There's a walking path connected to Namsan, so you can take a stroll after breakfast or even walk to Namsan Tower along the trail. ⭐ Truly the best! 🤗 Another great tip 👉 If you exit through the side path in the parking lot to the left of the hotel's main entrance (instead of the main entrance itself), you'll find Korean restaurants, convenience stores, and rooftop cafes. If the breakfast feels a bit too rich, you can easily balance it with some Korean food. ✨ The central commercial area of Hannam-dong, Itaewon, and Haebangchon are all within basic taxi fare distance, which is very convenient. 🫶 Wellness Point 3: If outdoor activities are too difficult in the heat, you can visit the Leeum Museum of Art right in front of the hotel to enjoy an exhibition and find some mental relaxation. Downsides: If I had to find any, the gym gets crowded. You need to be quick for breakfast. And if you go to the deli shop late in the afternoon, the salads are often sold out.

Shocking! My first ever bad review goes to this hotel! 1. When we first arrived, I was pleasantly surprised by how big the hotel was. But then at check-in, they hit you with a ton of rules: no noise after a certain hour, you can't turn off the air conditioning – if you're cold, just turn on the floor heating? I honestly laughed out loud! The AC fan was roaring all night, and the soundproofing was terrible; you could clearly hear car doors shutting outside. 2. Even more shocking, the fire alarm in this building went off once at 1 AM, and then for a whole half-hour at 4 AM! Everyone was just standing around on the first floor in the middle of the night, staring blankly. It went off sporadically a few more times when it got light. The next morning, we asked the staff, and they said someone smoking had been taken to the police station. But I honestly don't really believe that, because it went off way too many times. Were people constantly trying to challenge the fire alarm or something!?! 3. We tried to book a hair spa via WeChat starting from the day before, but no one ever responded. No one responded in the morning either, and when we went to ask in person, it was all fully booked. Seriously, what's up with that?? We gave feedback on all these issues to the staff, but besides verbal apologies, there was absolutely no action taken to compensate or show regret. They have more demands for guests than for themselves, full of flaws yet they act like they're impenetrable. Absolutely a terrible review!!!

The location was great, right behind the station. Having a 7-Eleven right next door and a supermarket nearby was perfect for enjoying tangerines in the jacuzzi. The heating worked well, and the welcome drink being Kooksoondang Makgeolli was a delightful surprise. Although the wish paper and incense burner were gone, traditional games like Yutnori and Gonggi were still available. The amenities included shampoo, body wash, conditioner, toothbrushes, and disposable toothpaste. There was also a separate foot towel, and plenty of regular towels (6-8 sheets). The herbal tea bag for the jacuzzi had a lovely subtle scent. My only minor complaints were a nail on top of the bathroom towel, a loose power outlet, and while the portable standing TV was a nice touch, there was no remote control. The soundproofing wasn't great; I could often hear the TV, conversations, laughter, and even what was being discussed from the next room. Also, if you opened the jacuzzi window curtain, you had a clear view into the windows of the villa opposite, so it's probably best to keep it closed. Despite these small issues, it was a charming place, and at this price point, I'd say it's worth coming to enjoy at least once.