Grand Hyatt Seoul

The hotel environment is great, but the check-in process was too slow. A male staff member initially wrote down the wrong room number, and then going up and down the elevators took a long time. This definitely needs improvement.

Facilities: The hotel is well-equipped. Although it's located halfway up a hill, there's a shuttle bus for tourists to Myeongdong and Hannam-dong, and it's also very convenient to call an Uber or a taxi right outside. If you don't go out, you can easily spend half a day at the hotel's swimming pool and gym during the day, and the lobby bar in the evening has a great ambiance with live music. Ambiance: The hotel has a very old-money feel. The window views are beautiful, and the colors of the mountain forest change with the seasons, which I imagine would also change one's experience of the hotel. The rooms are very beautiful; I highly recommend a mountain-view room. Service: The service is exceptionally attentive, breaking away from traditional Korean service. There are staff members at every point, especially in the gym and dining areas, who guide you, so you won't feel lost or confused when you go by yourself.

Excellent, far superior to Lotte Hotels. Conveniently located for easy access to Hannam-dong and Gangnam. The only drawback is that Korean taxi apps aren't very user-friendly; the GPS often seems inaccurate when trying to hail a cab. On a positive note, the shaved ice at the hotel lobby bar is absolutely delicious and a must-try!

Perched on a hillside, getting around was a bit of a hassle, but the hotel itself felt very high-end. The entrance and lobby had a very elegant, old-school luxury hotel vibe, and the service was incredibly professional. From my room, I had a panoramic view of the city. The room hallways and the rooms themselves felt a bit dated but were very clean, with an older decor style. The hotel has a gym, pool, and tennis courts. It's a really large property, nestled against the mountain, offering beautiful and comfortable scenery – perfect for a relaxing getaway.

Excellent! The hotel is very nice and spacious, and although there were a lot of people checking in, it went quickly. The room was also very good and comfortable, feeling like a resort with plenty of facilities and activities.

I highly recommend the Grand Hyatt Seoul. It feels like the heart of the city and is rumored to be a very auspicious location. The hotel's ambiance and design are excellent, especially the city views. I tried the hotel bar and the lobby lounge, and both had a great atmosphere. It was a very enjoyable experience, and I'll definitely be back.

Every time I visit Seoul, I stay at this hotel. The common areas are absolutely beautiful. Although the room is small, it's perfectly adequate for two people. The main draw is the affordable price and great value for money. I heard the feng shui here is excellent too!