Spa Hotels in Dujiangyan

Facilities: The facilities are mostly in good condition, except for the tea room being under construction. One curtain in our room was broken, hanging halfway and looking unsightly, and we weren't informed about it. All the curtains were a bit too short, so we could see the outdoor lights even at 11 PM when trying to sleep. Hygiene: Our room had a courtyard, and the tatami mat in the courtyard had some fallen leaves and dust. The sun umbrella had standing water from the rain, hanging right over our heads. It was clear that it hadn't been double-checked before guest arrival, which was a bit disappointing. Environment: Absolutely wonderful, every corner was picture-perfect and enchanting. The garden was very well-maintained. Service: 1: The hotel's signs weren't clear enough. Initially, the driver dropped us off at the lower parking lot. Although there was a big sign, there was no indication at the entrance that vehicles could continue further, which was confusing for both the driver and us. Since the second parking lot is closest to the front desk, why not put up a larger sign at the entrance? 2: We checked in standing up. There were clearly sofas available, but we weren't offered a seat, nor were we offered any welcome tea or drinks. The difference compared to Relais & Chateau in France is very noticeable. 3: The front desk responded promptly and actively dealt with issues. However, the kitchen closing at 8 PM is a bit early. 4: Both breakfast and dinner were delicious, and the service was excellent. Welcome Fruit: The fruit in the room was very fresh. Minibar: The selection was great.

The service was excellent, and the butler was very attentive and responsible. They contacted me in advance to send me information about the weather and traffic. The room was clean and tidy, and staying there felt like a secluded mountain retreat. The snacks in the room were especially delicious, particularly the milk biscuits.

別墅裝修的很有品質，房間用品和衞生都非常好，很乾凈。晚上很安靜，在花園裡吹着小風喝茶看書非常愜意。老闆很熱情，做的早餐美味，值得推薦！👍👍👍