Spa Hotels in Zermatt

The owner of the store is very welcoming, the people are very good, the room is very clean, the breakfast is not suitable for the Chinese, most of them are bacon and omelettes, it feels like a small and refined hotel. Focus on the key! ! ! ! ! During the preliminary booking, we repeatedly confirmed whether Ctrip can bring two elderly children with five-year-old children. The answer is definitely no problem. As a result, when we arrived at the hotel in the evening, the boss refused us to stay on the spot and said that Ctrip’s agent informed the booking customer. With children, you can stay in a double room. In fact, you can only book a family room. Fortunately, Ctrip has a timely response to the communication and upgraded the room type to check in, but when you arrive at the store, the unpleasant experience is really bad!

This has to be the coziest and most delightful hotel I've stayed at in Europe so far! The room was warm, clean, and fully equipped. Plus, the minibar was free! Our Matterhorn-view room offered stunning views of the Matterhorn right from our balcony – no need to even step outside. Zermatt is a small town, so the hotel's location meant we could get anywhere within 10 minutes. The owner and staff were incredibly warm and lovely people. Breakfast was amazing, with a great variety and beautifully presented. The hotel also offers a shuttle service to the station; we just told the owner and a staff member took us there with a walkie-talkie! Highly recommend!

Overall great experience. The hotel location is good near train station and lots of restaurant and shop around the area. Hotel staff is extremely friendly and helpful. Hotel cleanliness is perfect. Easy to get to marathon and Gornergrat.

I was immediately impressed upon arrival by the beautiful view of the Matterhorn from the terrace. The washroom and bathtub were impeccably clean, and soft bathrobes and slippers were provided. Breakfast offered made-to-order omelets, which were delicious. Upon departure, I was chauffeured to the station in an electric cart. It's a lovely hotel that I would love to stay at again.

The waiter's attitude is good, the breakfast is very good, the choice is many, the hotel is very convenient, very clean, there are many restaurants next to it, not far from the train station and the cable car station, very convenient

We stayed 3 nights… Fantastic view of the Matterhorn…. Staff are amazing and very welcoming… location was perfect…. Close to the train station. We will definitely come back to this hotel again!!!  5/5

The service here are the best. The staff are very lovely and super nice. The beds are very comfy. Very satisfied with this hotel. Would recommend this hotel if you’re looking for an accommodation in Zermatt.

They were kind enough to upgrade my room to a mountain view room and it was absolutely amazing, thanks to the weather being perfect. Breakfast buffet had a variety of selections and the food was fresh and yummy. They also provide you with a shuttle service to and from (i only used it for going to the train station because i was not aware this was an option) the train station which was really helpful. Rooms are pretty up to date and clean, I would def come back.

We love the vibes in this hotel! Not very much choice of breakfast but we love the yogurt provided

The room and staff were first class. Baggage storage, completed check in so we could easily get keys when we returned from day out. The breakfast was very nice. They upgraded our room. Wished we could of enjoyed the place longer than the 1 night.