Hotel Pollux
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Zermatt

Hotel Pollux

Health Protected
Bahnhofstrasse 28, Zermatt, Canton of Valais 3920, SwitzerlandShow on Map
The Pollux is centrally located in Zermatt, a 4-minute walk from Matterhorn Museum and 12 minutes by foot from Zermatt-Furi Gondola. This upscale hotel is 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 0.1 mi (0.1 km) from Matterhorn glacier paradise.Show More
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hotel overview picture
4.5/5Great·Cleanliness: 4.5
All 76 Reviews
Amenities
Golf CourseSunbathing AreaSkiingHikingSaunaSpaFitness RoomBarRestaurantMeeting Room
All Amenities
Surroundings
Airport: Sion Airport
(38.5km)
Train: Zermatt
(250m)
Train: Matterhorn Gotthard Bahn
(280m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Double Room with City View
9

Double Room with City View

1 Queen bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Shampoo
Room Details
Check Availability
Double Room with Balcony
13

Double Room with Balcony

1 Queen bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Shampoo
Room Details
Check Availability
Family Room with City View
19

Family Room with City View

1 Queen bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
TV
Wardrobe
Room Details
Check Availability
Superior Double Room with Balcony
13

Superior Double Room with Balcony

1 Queen bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Shampoo
Room Details
Check Availability
Gallery Single Room
12

Gallery Single Room

1 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Shampoo
Room Details
Check Availability
Triple Room
14

Triple Room

1 Queen bed and 1 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Shampoo
Room Details
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Guest Reviews(76)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.4
  • Location4.5
  • Service4.4
Travelju
October 26, 2023
The hotel is perfect. At first when I look at the photos, I thought it would be a cozy small wooden room which is a little bit worn out. But no! Everything is so new and clean. The location is perfect! Center of everything! Breakfast got a wide range of choices too. Staff are nice. One downside of the hotel is that for me, the pillow is wayyy too flat. I have to put the towels from the bathroom under the pillow. Other than that, perfect!
Doctor D
June 13, 2022
near train station Good service Nicely
gzpeter
December 29, 2023
The hotel is located on the main street of Zermatt, just a two-minute walk after getting off the train, which is very convenient. The room is large in size, decorated in an elegant and comfortable style, and has a balcony with a view of the Matterhorn. The only inconvenience is that there is a beam above the bed that is easy to hit your head because of the sloped roof. It takes a few times to get used to it before you notice it⚠️ The hotel's breakfast is very good, with a wide variety of ingredients and fresh and delicious ingredients. The service staff are also polite and attentive. The town is not big, and dining, shopping and entertainment around the hotel are very convenient.
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Anonymous User
October 11, 2023
The hotel in Zermatt is relatively small. It is not as good as the one we stayed in before, but the cleanliness is not bad. The only dissatisfaction is that we booked a room for two, but the front desk told us when we stored our luggage. It was said that it could only accommodate one person. If two people wanted to stay, we would have to pay extra. The front desk said it would cost 50 Swiss francs. We agreed. Later, when we officially checked in at the hotel, the front desk said that we would have to pay 69 Swiss francs and waited for us to check out. At that time, they said the total was 77 Swiss francs. In the end, we gave a total of 77 Swiss francs. I think the front desk here needs to be trained uniformly. It makes us very unhappy to keep adding money.
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Guest User
July 23, 2023
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Guest User
March 14, 2024
Convient location. accommodation European compact, not very big. Hotel had some kind of maintenance going on that kept me up one night, most of the night. When I told the front desk the woman was indifferent and acted like it was my imagination. I am a construction professional, I know construction noise. I also had a door that the lock was out of adjustment, you had to pull or push while using a key, again, indifferent. The key thing was scary, in a fire it very well would be a problem.
Alexander
October 16, 2023
We loved our stay at The Pollux, beautiful rooms, great location. A wonderful breakfast was included. We had dinner one night at their downstairs restaurant, delicious traditional Swiss fair. The room was a little warm and the location a little noisy to have the windows open. We would recommend and stay here again.
Guest User
October 13, 2023
We absolutely loved this hotel. The staff were so nice and accommodating. The food was fabulous. Close to everything. We would stay here again if we come back to Zermatt. We liked that the train station was close.
Guest User
September 7, 2023
We were not residents, merely walk in customers to the restaurant (like most). Although we didn't know it, we had a trainee serve us, who didn't give us the full wine list, didn't advise us that certain meals take longer to cook etc. So, after no lunch and feeling very hungry, we had to wait nearly an hour - and only after several complaints - received any food. We did not realise that a starter salad was included in the price and was not served to us. It wasn't cheap yet the portions were not large and after more complaints was implied that it was OUR fault as we had not asked for any detail about the meal (we are used to wait staff supplying the information). I would suggest avoiding this restaurant - there are many more in Zermatt - and which would offer a much better customer service. We ended up with large bill, not full stomachs and a regrettable and sad evening and experience. Go somewhere else.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 07:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 0 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.5/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1978
  • Number of Rooms: 35
The Pollux is centrally located in Zermatt, a 4-minute walk from Matterhorn Museum and 12 minutes by foot from Zermatt-Furi Gondola. This upscale hotel is 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 0.1 mi (0.1 km) from Matterhorn glacier paradise.

Pamper yourself with a visit to the spa, which offers massages. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Satisfy your appetite with Regional cuisine at Restaurant Pinte, one of the hotel's 3 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.

Make yourself at home in one of the 35 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Services & Amenities

Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hotel Pollux?

Prices at Hotel Pollux are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Pollux?

The closest airport is Sion Airport. It is 38.52km from the hotel and approximately a journey by taxi.

What are the check-in and check-out times at Hotel Pollux?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Hotel Pollux provide airport transfer services?

No, the Hotel Pollux doesn't provide airport transfer services.

What amenities and services does Hotel Pollux have?

Hotel Pollux has the following amenities and services: Golf Course, Sunbathing Area, Skiing.

Does Hotel Pollux have a swimming pool?

No, Hotel Pollux doesn't have a pool.

Does Hotel Pollux have fitness amenities?

Yes, Hotel Pollux has fitness amenities.

Does Hotel Pollux provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel Pollux have non-smoking rooms?

Yes, Hotel Pollux has non-smoking rooms. Please view the hotel listing for details.

Does Hotel Pollux provide breakfast?

Yes, Hotel Pollux provides breakfast.

About This Property

Nearest AirportSion Airport
Distance to Airport38.52KM
Nearest Train StationZermatt
Distance to Train Station0.25KM
Average Price FromSGD552
Hotel Star Rating4