Scenic Hotels in Florence

"Very helpful staff and the hotel is clean. The downside was that it was so much noise in the corridor and I was woken up every time by these noises.  The walls are far from sound proof. There was also no place to hang the towels (even small ones) in the bathroom. The Smart TV did not work for IOS, no matter how hard we tried with the receptionist. Price value ration is okay."

"I rarely encounter discrimination, but this hotel treated Chinese guests differently. I'm posting this to warn others. I arrived at the front desk at 11 AM, and an old, limping white man served me. He was very rude, but I'm not easily offended and just thought his English wasn't great. He told me to come back at 3:30 PM for check-in, which I didn't think much of since I was going to the art museum anyway. I returned at 5 PM to pick up my luggage and go to my room. The bellhop only handed us the bags and didn't help us take them to the room. Again, I didn't think much of it and just carried them myself. When the elevator reached the second floor, I realized there was still a short flight of stairs. Once in the room, I found it dark and damp. I figured maybe old European buildings were like that, so I opened the window to air it out. Then I noticed the bathroom fan wasn't working, so I called. A worker came to check and said none of the fans were in use. I asked if other rooms were as damp, and the worker said no, and suggested I ask to change rooms. I contacted the front desk, but they said there were no other rooms available. It was my second day in Europe, and I was so jet-lagged and tired that I just wanted to lie down. That's when I discovered the bed was so damp I could wring water out of it, and the nightstands were covered in dust. It was clear this room hadn't been occupied for a long time. I contacted Trip.com and the front desk again, and both told me the hotel was fully booked. Trip.com then contacted their agent. Later, a lady from the front desk called me, still with the official line that there were no rooms. I asked her why we were given such a terrible room when we checked in that morning, and if it was because we were Asian. She immediately fell silent, then asked 'pardon.' I repeated my question, and she instantly said she could switch our room. I asked when, and she said 'immediately.' We were moved to a room across the hall on the third floor, the same room type, but it was bright and dry. At first, I hadn't realized it was discrimination, but this confirmed it. I've already advised Trip.com to remove this hotel to prevent other Chinese travelers from being mistreated. If my English hadn't been good, they would have definitely taken advantage of me."

"Amazing experience! What you see in the pictures is exactly what you get. The photos are 100% accurate. But it’s a pity that I forgot to take any pictures in the room. So I will attach some photos I took on the balcony, you can enjoy the view. The hotel’s design—from the lobby, rooms, and dining area to even the public restrooms—is beautiful and modern. The self-service bar is well-stocked with various kinds of tea and coffee. You can also get hot water and sparkling water there. Plus, the location is very convenient for getting around. The reception service was enthusiastic and prompt. If I go to Florence next time, I will stay here again."

"The hotel is very close to the train station; if you take the right exit, it's just across the street. There are many restaurants nearby, including a bubble tea shop run by Chinese owners. The bathroom is very spacious and warm. My one-night stay was quiet and comfortable, and I didn't experience any of the dangerous incidents mentioned in previous reviews, like doors being opened."

"I love my stay here in the social hub, recommend everyone esp for solo female traveller! Pros - good location next to tram station (very impt) - theres a cafe inside the hotel which is a gd place for breakfast and hotel - thankyou maria for helping me check-in, she was the only staff in the hotel who showed great hospitality and kindness which made my stay confortable - 24/7 gym! But air ventilation has room for improvement - the rooftop area was so big, with good vibes good views and a bar. (Pool was not available during my stay) - room was clean and well furnished"

"The hotel is very close to the train station, about 5 minutes, Conad supermarket is very close, walk to the morning 100 flowers for 6 minutes, all attractions are very convenient, walking distance. The hotel classic room is 20 square meters, but the shower in the bathroom is very small and cramped. More than 1300 nights are high, cost-effective, and the location is good."

"Facilities: I was quite surprised by how large this hotel is; it has two buildings, a pool, and a gym. However, it's essentially set up like a youth hostel. The room had a balcony, but it was connected to the adjacent room, which meant a lack of privacy. Environment: It's located by a road, with a bar across the street that stays open quite late. It can get a bit noisy with young people gathering there. Service: Check-in is after 3 PM, and check-out is at 10 AM. You can't check in early if it's outside these hours, and there's a charge of 3 euros per piece if you want to store your luggage after check-out. Cleanliness: Generally acceptable! It was cleaned daily. Florence isn't a large city, so most places are within walking distance. It's very close to the Central Market, which is convenient for grabbing a bite to eat."

"The stairs were hard for us without elevators. It was also very hit bc the ac was not turned on for the season, but thankful it was turned on the 2nd day. The laundry room was also helpful to have, but the dryer did not dry well at all. No housekeeping services."

"Hotel was in s great location only a 7 min walk from the railway station and mins from the central market Small room but clean and very comfy bed and pillows Good bathroom with bath and shower over it Lovely terrace on 2nd floor where we were Excellent breakfast with lots of choice Advertises a bar but there wasn't one just a sitting room not sure if they served drinks there Mini bar in the room and flat screen TV Very nice staff"

"The view from this hotel's terrace is absolutely stunning. However, the downside is that it gets incredibly noisy at night! Even at 12 AM, there were still many people making a racket. Also, the hot water is limited; after one person showered, the second person only got cold water halfway through. The service was excellent, and they even brought fresh croissants in the morning."