Pet Friendly Hotels in Florence

Hotel was charming and lovely with the most comfortable bed and pillows for a perfect night’s rest after a day of exploring. It came with all the room amenities one could possibly need (water and coffee pods were always replenished, toothbrushes and toothpaste were there even without us having to request etc) and there was AC - something less common in Italian hotels, it seems. Service was excellent. In particular, Sergio was extremely kind and helpful throughout our stay, especially when we had trouble navigating our car through the narrow streets of Florence with poor Google Maps directions. He got someone to help guide us to the hotel, before helping to valet park our car at a nearby garage. Sergio also took extra care to make sure our stay was wonderful, always offering to go the extra mile with a smile. The hotel location was also very convenient, with everything worth visiting/ seeing within 400-500m. Would 100% stay at this hotel again the next time we are back in Florence!

This is the best hotel I've stayed in during my 20+ trips to Florence. Everything was perfect: the hospitality of the front desk staff, the greetings from every staff member I passed, the breakfast location and selection, the room's ambiance with its curtains and high ceilings, the marble bathroom, and the shower pressure. Although I didn't use the bar this time, I've used it before and it's a very comfortable space. It's also super convenient, only about a 5-minute walk from SMN Station, and even with luggage, you can easily get to the airport by tram without needing a taxi. I managed to book three nights at a reasonable price through this site. I highly recommend this hotel, especially for solo female travelers and couples. Finally, a big thank you to the front desk staff for all their help with my luggage. I'm definitely looking forward to staying here again!

Этот отель и до обновления был очень красивый, а после заиграл новыми красками! Ребята на ресепшене как всегда самые дружелюбные и отзывчивые, помогали с бронями ресторанов! Номера большие и красивые, зимой прохладно, летом будет супер. Ну и расположение выше всяких похвал!

First of all the staff was friendly and the breakfast was good as well. But the hotel is a bit old, and the room layout felt quite awkward. The space was very limited, and I could barely fit my luggage comfortably. The bathroom window was also broken and could not be closed, which was inconvenient and made the stay less comfortable. Overall, the hotel may be acceptable for a short stay, but the room condition and layout definitely need improvement.

Stayed there recently and it was the perfect place for us. Close to the station, walking distance from everything we wanted and the room was clean and staff friendly. The breakfast included was a coffee and pastry from a nearby cafe which was okay, but still a good addition for the morning

A very nice, clean, and quiet hotel, located 3 minutes from the tram stop which provides one stop to the city center and two to the main Novella train station. The host was very kind and recommended some good restaurants and places to visit. I highly recommend it.

Pros: great location, just a few steps from a few must see of the city. Cons:the noise of morning workers cleaning or making deliveries in the morning (7-8am) and tourist making their way through the alleys and streets to or from hotels, bar, etc. will carry to tour room... maybe disrupting your sleep. Also, if you're going to arrive after the reception closes it can get tricky or stressful as you have to reach out an on-call reception person (in my case it took 3 dials in to hear from them, I got delayed 20min. on the road and the person left and have to call again). The lock of my room and for the constant slamming of doors rooms seem to be a bit tricky to operate. Finally, the safe in my room was looked at my arrival, so I couldn't use it. Not the best value and wouldn't recommend it.

I can't help but pat myself on the back, and especially Trip.com, for choosing such a ”wonderful” hotel. First, the location is superb; it's convenient for everything. Attractions and the train station are definitely within a 5-minute reach. Second, as soon as you walk in, you see the cozy living room (as pictured), which I had to admire every time I entered or left the hotel—it's simply too heartwarming! Lastly, I can accept the breakfast that many criticize; it's a standard ham + cheese, and the rich, oily coffee is a highlight. My only minor regret is the lack of salad, but considering the price, it's not an issue. And finally, back to the room rate: excellent Trip.com often adjusts prices, and the last two nights saw a price drop…

Overall, a great stay! The location is a huge plus – just a few minutes' walk from Santa Maria Novella train station and the Central Market, which makes getting around and seeing the sights incredibly convenient. The front desk staff were friendly and patient; they were very helpful with travel route inquiries and luggage storage, and having a 24-hour reception desk gave me peace of mind. The hotel itself has that unique, vintage charm of Florence's old buildings. The room was clean and tidy, and the rooftop terrace offers fantastic views of the city's dome. It's perfectly suited for a short trip to Florence, especially for travelers who prioritize convenience.

Nice stay for its price. Though located not in the city center, just in 5 mins walk is a tram station which takes you to the center in 15 mins (1.7 eur). The district is calm and seems safe. No big supermarkets around, so I bought everything needed near Train station in the center. My room was small but quite clean. Air conditioning didn't work the first days, but it was warm in the room. When it was repaired, it became better, ofc. Hot water available, only last night it was warm, not hot. Stable wifi, my room was on 2 floor of another building. Cleaning every day. Staff at the reception was very nice and gave me a cup & hot water upon request! Appreciate your hospitality a lot. Negative side: I could easily hear everything that was going on in the nearest rooms & the corridor, so it disturbed me at night. And marvelous breakfast! Eggs, cheese, ham, fruit, and omg pastry....whish they didn't show me these croissants! I wanted to taste them all...