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Posted on Aug 31, 2026|Premium Two Double Room With Ocean View
Guest UserI chose this hotel specifically for its balcony and ocean view, and the breathtaking scenery truly met my expectations. The room wasn't huge, but it wasn't cramped either – just the right size. It was clean and well-stocked with amenities; the slippers were a particularly nice touch. I was also impressed that the towels were changed daily! Having laundry facilities available was a lifesaver. While a bit pricey, the location was excellent. K-Mart was within walking distance if you didn't mind a bit of a stroll, and my desired Cafe Gudcha was also nearby. I did a fair bit of walking, but it meant I could enjoy everything without relying on buses. I also stumbled upon Crab Daddy nearby, and the food there was surprisingly delicious – highly recommended! Despite it being the rainy season, we were fortunate with the weather and had a fantastic vacation!
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Price per night fromBRL 678
Posted on Jul 12, 2026
おぎいくAmenities: shampoo, conditioner, body soap, body sponge, cotton swabs, comb, hair cap, sewing kit, toothbrush, hairdryer, towels, bath towels, cups, 2 welcome drinks, Wi-Fi. Available.
The towels placed on the floor are changed daily, and bed making is done every 3 days? Waste disposal and other cleaning seem to be done daily.
It's a 17-minute walk to Tumon Beach, and there's an ABC Store and various restaurants nearby. There was a pool, but it wasn't open when I visited. There's a small snack shop like a convenience store in the lobby.
I wanted to use the shower after check-out but couldn't. You can use the restroom. The parking lot seemed to be free and had plenty of spaces. There were stray dogs in the parking lot, but they didn't approach.
This hotel has great access and value for money; I'd like to stay here again.
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Price per night fromBRL 451
Posted on May 13, 2026
Guest UserThe staff were very friendly. I stayed one night in the Island Wing and four nights in the Tower Wing, and the Tower Wing was definitely cleaner. While it's hard to expect the same service quality or cleanliness as a Lotte Hotel in Korea, I felt that all the staff were doing their best.
I stayed in a club room, so I experienced the 7 AM breakfast, 2 PM afternoon tea, and 5 PM happy hour. I only went to afternoon tea once; after that, I didn't feel the need to go again. The selection was simple, and while juice was provided, the coffee machine was off, so I couldn't get my caffeine fix in the afternoon, which made it less worthwhile. The desserts offered at afternoon tea were the same ones served at the 5 PM happy hour, so having one or two then was enough to satisfy any dessert or bread cravings during my stay in Guam.
Both breakfast and happy hour had a decent variety of menu changes daily, so it never got boring. As it was my nth visit to Guam, and I'd pretty much tried all the unique food options, it was actually more convenient to just eat at the hotel at set times. Oh, and the draft beer at happy hour was pretty good.
I can understand why some people might compare Lotte with Tsubaki or Hilton because of the pool. But my routine was to have breakfast, enjoy a good swim in Tumon Beach, and then, when I felt like relaxing, head to the Lotte Hotel pool for another swim before returning to my room. So, the Lotte pool was perfectly satisfactory for me.
The Tower Wing club rooms are on floors 14-16 (I was on the 16th floor), so the view was fantastic, and I could even watch Tsubaki's fountain show from my room in the evening. However, due to the angle, the sun sets behind Tsubaki and Nikko, making it unsuitable for watching the sunset from the room. For sunsets, you'd need to go to a sunset viewpoint or a coastal establishment like Tashigrill.
This time, I didn't rent a car and bought a 5-day Red Shuttle pass, which I used daily. It was convenient to take the northbound route from the GPO area, which passed Nikko and Tsubaki, and dropped me off right in front of Lotte. Similarly, taking the southbound route from the same stop to GPO or to Don Quijote (via Donki car) was also convenient. Honestly, it's a bit annoying if the hotel lobby entrance and the shuttle stop are far apart, especially when it's hot. But with the stop right in front and no uphill climbs or stairs, it was incredibly convenient and I didn't feel any inconvenience without a rental car. (Though, if you plan to visit the south, Emerald Valley, or waterfalls, you definitely need a rental car!)
There were many Korean staff members at Lotte Hotel, and I received plenty of towels and water throughout my stay. It was a convenient and enjoyable family trip.
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Price per night fromBRL 844
Posted on Jan 13, 2026
Nalanipps
I like this place and often book for the infinity pool but I was a bit bummed with this recent booking. The weather wasn’t great, not the hotels fault so I didn’t swim but still enjoyed laying in the pool area. I had upgraded my room this time thinking the beds would be better since they all seem outdated and the higher priced room wasn’t any different. Just had a beach view that I liked. My major is issue was upon check in and how very unnecessarily slow the process was. I’ve worked at hotels before, no one should take this long to check in their guests, especially when the entrance doesn’t turn on their AC for their guests. On top of that I had important dinner plans that were delayed bc I couldn’t get ready in a timely manner due to the outlets being broken and broken hair dryer. I had to blow dry my hair over the toilet. I was happy the manager spoke to be next day she seemed very sweet and I am hoping I am somehow compensated in the near future. I was very disappointed that I booked this stay and hope the hotel can redeem itself.
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Price per night fromBRL 675
Posted on Aug 11, 2026|Deluxe Ocean Front 2 King Beds
Anonymous UserThe view from the room was absolutely incredible! We used taxis and rental cars during our trip, but the hotel also offers a free shuttle bus to the 'Red Bus' stop and the outlet mall, so the location is great. The hotel facilities and service were also excellent. The hotel pool wasn't too crowded, so we could go on the water slides as many times as we wanted. If the ocean conditions are good, you can also rent snorkeling gear. We particularly enjoyed the mini-events held three times a week, where you can experience Chamorro culture. They offer light refreshments and a small dance show, and it's all free, which was a huge bonus. Plus, there's a happy hour every day from 4:30 PM to 7:30 PM with free drinks and snacks, which was amazing. There's so much to enjoy within the hotel that it's worth setting aside half to a full day just to relax and have fun there.
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Price per night fromBRL 1,394
Posted on Dec 25, 2025
Guest User
I was worried after reading reviews about the old facilities, but I was completely satisfied. I went to the supermarket to buy cheap meat and cooked it myself. The room was spacious, with two bathrooms, a dining table on the left and right, and a large refrigerator. I was very satisfied with the price. There was a large pool in the yard behind the front desk, and I had a great time playing underwater basketball. The air conditioning was quite loud, so it might be a bit annoying for those with sensitive skin. Other than that, I was very satisfied.
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Price per night fromBRL 610
Posted on Nov 29, 2025
Guest User
It was convenient to have a Korean staff member at the reception. However, even without a Korean staff member, communication was easy and everyone was friendly. The facilities felt a bit dated, but they were still clean. I booked an ocean view room, but it was only partially visible from the balcony, which was a bit disappointing. Still, the view of the ocean from the pool was so beautiful that it was worth it. The connection was convenient, and since there weren't many people, I had a great time. Breakfast was good, but the dinner buffet was under construction, so I couldn't use it. The gym was great. I recommend it.
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Price per night fromBRL 1,039
Posted on Jan 4, 2026
Guest UserIt was the best Guam trip ever!! The hotel is excellent.
Snorkeling at the private beach was especially fantastic. Ipao Beach has many coral reefs and you can observe various kinds of tropical fish. Just be aware that the equipment rental seems to be closed on Tuesdays!
The pool with an ocean view has a slide which was a lot of fun, and the breakfast was delicious.
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Price per night fromBRL 990
Posted on Sep 25, 2024
Baijiahei2006
Good location, only 26🔪 taxi from the airport, free WIFI is not good, intermittent, thin quilt, no toothbrush, kettle, microwave, hair dryer. Front desk staff, good service attitude. Opposite is the police station. Downstairs is ABC supermarket, very close to DSF duty-free shop. The price is also relatively affordable. When coming to Guam, it is better to rent a car at the airport. The bus in the city is not convenient, and there is no bus at many attractions.
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Price per night fromBRL 482
Posted on Aug 16, 2025
Guest User
I chose this hotel because our plane was at 3:40 in the morning, and this hotel was very close to the airport and provided free drop-off service. We stayed overnight. The hotel is very old, the facilities are quite old, but the health is OK. The old gentleman at the front desk was very responsible. We asked him what time he needed to leave. He said that two hours in advance was enough. We said that we had to go through the customs and departure procedures. He said that the procedures were very simple and directly checked in. Really, the departure was done at the check-in counter, very soon. At the scheduled departure time, the driver came on time, called us, and helped carry the luggage downstairs and put it on the car. There is no elevator in this hotel, so it is not convenient if there is a lot of luggage, we live on the second floor.
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Price per night fromBRL 516