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Posted on Jun 6, 2026
Guest UserSince I had a 7-day JR Pass, proximity to a JR station was my top priority for this trip. The hotel is very close to the JR station, and it seems to attract a lot of business travelers. My initial impression was that some of the younger staff at check-in lacked a bit of enthusiasm. But I let that slide. After getting to my room, I couldn't find the Wi-Fi password anywhere. I went downstairs specifically to ask, and the response was 'in room'. I still tried to figure it out myself first, searching every corner, but still nothing. So I went back down. The older staff member was very friendly and helpful. As soon as she mentioned 'TV', I immediately understood, as many hotels back home display it on the television. She even drew a diagram to explain! Usually, when you enter a room and the power comes on, the TV turns on automatically, and you'd see it. But this time, I had to turn the TV on myself, which I hadn't thought of. It just goes to show that service attitudes can vary among different staff. In Japan, I've always admired the professionalism across all industries, but this was the first time I've encountered such a service attitude from a staff member. Overall, this hotel's proximity to the JR station and its excellent value for money make it worth staying at.
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Price per night fromS$ 63
Posted on Nov 16, 2025|Double Room-Non-Smoking
ez62Although they have a private carpark by side of the hotel, there was a parking fee charge of 2,000yen. But you're guaranteed a parking spot if you come back later at night.
There are more parking lots in the multi storey carpark by side of the hotel. The hotel is very clean and I think it's relatively new. The front desk reception was very friendly n helpful.
They also have a guest lounge on the ground floor next to the reception. Free flow of coffee and soft drinks plus some alcohol choices like sparkling wine. The lounge is open to hotel guests from 3pm to 11pm. They also provide coffee to go.
The first 2 pictures is the view from our room. Across the highway from the hotel there's a Daisy & an Aeon supermarket. Very convenient to grab some food n light groceries. It's a good location to be in. I'll definitely be coming back to this hotel.
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Price per night fromS$ 54
Posted on May 6, 2026
Guest User
Although we have booked a smoker room(no more non smoker room available), we asked for a “smoke-free treatement required” due to my wife’s pregnancy. Checked that box here on trip.com and specifically mentioned on the special request. But to our disappointment, the room still had a lingering smell of smoke. I asked the front desk but they said we could switch rooms for 14700 yen. We understand that there would be no other cheaper rooms available due to golden week, but they could’ve offered to clean the room again or something but they didn’t. We also requested for extra pillows for my pregnant wife on the special request, but non were given.
At their price range, we thought we could get more decent treatment. I have stayed on other cheaper hotels with much better treatment. I hope they would do better next time.
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Price per night fromS$ 95
Posted on May 15, 2026
FairyflossLoved our stay at this hotel. The beds were a good size and comfortable, and the kitchen came fully equipped with everything we needed. The room also had a washing machine with a bathroom drying function, which was really convenient.
The receptionist was friendly and welcoming, and paid parking was available just next to the hotel. There’s also a convenience store right across the street within walking distance. Despite our room being located near the lift, it was surprisingly quiet and we had a good rest throughout our stay.
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Price per night fromS$ 147
Posted on Apr 29, 2026
Guest UserThe location is great, near to the malls and Kumamoto Castle. The room is great, nice street view and rather spacious. The buffet breakfast is fine, and the coffee served is really good. The only problem I was facing is the room temperature. It was a little warm and stuffy without AC, I could not have a good sleep because of that.
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Price per night fromS$ 96
Posted on Apr 27, 2026
谢協芳Convenience location which able to walk to Kumamoto Castle, Shopping Street. If park car at hotel car park and do not move out, a day, extra charges imposed beside the daily ¥1,200 parking fees.
So, location can walk, don't walk, drive out 😅
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Price per night fromS$ 85
Posted on May 18, 2025
helensilivren
The tea cup in the room was not clean, i wish the hotel payed more attention to that. The hotel itself is very close to the station and the breakfasts are good, I've been there twice and each time the food was a little different. The staff at reception desk is very helpful
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Price per night fromS$ 86
Posted on Jun 28, 2025
Lei,tao
Overall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
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Price per night fromS$ 74
Posted on Jul 18, 2025
Raco★
Although it's far from Kumamoto Station, it's conveniently located within walking distance of the nearest tram station. ❗️
The private room was surprisingly spacious, and I was able to store my luggage there.
It looks like I could easily bring a medium-sized carry-on suitcase into the room.
The bathroom was clean and easy to use. ❗️There was a large public bath and a small sauna, so I was able to relax. 😌
There was a women-only floor, so I was able to relax there.
I recommend this hotel for those who just want a place to sleep at a reasonable price.👍 ̖́-
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Price per night fromS$ 26
Posted on Oct 11, 2025
Anonymous User
It was an old-fashioned inn, and the bath was also wide 々.
There are no latest facilities or fashionable amenities.
I think the inn is kind and clean
Breakfast is no problem if you go once at a convenience store
It was worth it.
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Price per night fromS$ 38