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Posted on Jul 4, 2026
Zhuyuanyurun1106Because my bookings were split, my second reservation was for a superior room instead of a deluxe room. However, since it was on a higher floor, the bathroom odor was gone. The room was slightly smaller than the deluxe, but still acceptable. So, I'd recommend trying to get a high-floor room if possible. The parking lot near the hotel is excellent, costing 1200 yen from 3 PM until 11 AM the next day. You can ask the hotel for a discount coupon. When checking out, insert the parking ticket first to calculate the fee, then insert the discount coupon, and finally pay with cash. The ramen shop across from the hotel is quite good too.
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Price per night fromS$ 64
Posted on Jul 8, 2026
sally66666The location is fantastic, super convenient for shopping and dining. The hotel itself is beautiful, but I'm not sure if the bedsheets were clean; I felt itchy all night under the covers, which made me feel a bit uneasy. The bathroom was a bit inconvenient and I felt like I could easily slip. Other than that, everything else was top-notch! 👍
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Price per night fromS$ 113
Posted on Jul 5, 2026
Guest UserThe hotel's front desk service was excellent. They quickly and helpfully resolved a bug with the parking lot access, which was very thoughtful. The room was small, a typical Japanese-style room. The location is quite good. The image shows the information for the hotel's partner parking lot.
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Price per night fromS$ 80
Posted on Jun 6, 2026
Guest UserSince I had a 7-day JR Pass, proximity to a JR station was my top priority for this trip. The hotel is very close to the JR station, and it seems to attract a lot of business travelers. My initial impression was that some of the younger staff at check-in lacked a bit of enthusiasm. But I let that slide. After getting to my room, I couldn't find the Wi-Fi password anywhere. I went downstairs specifically to ask, and the response was 'in room'. I still tried to figure it out myself first, searching every corner, but still nothing. So I went back down. The older staff member was very friendly and helpful. As soon as she mentioned 'TV', I immediately understood, as many hotels back home display it on the television. She even drew a diagram to explain! Usually, when you enter a room and the power comes on, the TV turns on automatically, and you'd see it. But this time, I had to turn the TV on myself, which I hadn't thought of. It just goes to show that service attitudes can vary among different staff. In Japan, I've always admired the professionalism across all industries, but this was the first time I've encountered such a service attitude from a staff member. Overall, this hotel's proximity to the JR station and its excellent value for money make it worth staying at.
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Price per night fromS$ 63
Posted on Feb 24, 2026|Double Room Non Smoking
Guest UserTrip.com wouldn't let me cancel, but I ended up getting the Dormy Inn Hot Springs for its lowest price ever! A double room for just over 300 [currency unit]! Couldn't resist! It's right opposite the Kumamoto Sakuramachi bus terminal, literally a stone's throw away. There's a shopping street, a Gyomu Supermarket, and a tram station nearby. As always, they have 24-hour coffee, tea, and ice cream, along with hot springs, laundry, and late-night ramen... My friends who know Dormy Inn will understand! I wanted to do two consecutive cycles of washing and drying, so I put in 200 yen. The next day, a Japanese guest saw me and told me I had to wait for the first cycle to finish before putting in more coins. I reported this to the front desk, and without a word, they refunded the 200 yen I overpaid. ❤️ Love it! Staying for two nights was an absolute steal.
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Price per night fromS$ 81
Posted on Jun 1, 2026
Now_orneverConveniently Located, but Wouldn't Return Due to Room ConditionOn the bright side, the hotel has an excellent location. It was easy to locate and surrounded by various attractions and convenience stores. The staff at the front desk was polite and accommodating as well. However, the room condition was disappointing. Right after checking in, I noticed a severe musty smell reminiscent of damp, old laundry. Thankfully, the friendly staff provided a handle to open the window, so I aired out the room while eating dinner outside. However, the room was extremely small.
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Price per night fromS$ 52
Posted on May 15, 2026
FairyflossLoved our stay at this hotel. The beds were a good size and comfortable, and the kitchen came fully equipped with everything we needed. The room also had a washing machine with a bathroom drying function, which was really convenient.
The receptionist was friendly and welcoming, and paid parking was available just next to the hotel. There’s also a convenience store right across the street within walking distance. Despite our room being located near the lift, it was surprisingly quiet and we had a good rest throughout our stay.
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Price per night fromS$ 96
Posted on May 8, 2026
Guest UserPros:
1. The hotel is directly opposite Kumamoto Castle, making it very convenient for sightseeing. It's also close to Kumamoto's Kamimachi area.
2. The views are excellent. From the 10th-floor restaurant, you can see Kumamoto Castle, and there's a free self-service beverage machine for unlimited drinks.
3. The room size is generous; a 26-inch suitcase can open completely. The facilities are new and very clean, and the service is good.
Cons:
The streets are very dark at night, and it's quite a distance to the nearest convenience store.
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Price per night fromS$ 61
Posted on Apr 8, 2026
Guest User
Having lived in Japan for over ten years, I have to commend this hotel. It far exceeded my expectations.
1. Right outside the door is the largest local bus terminal, making it incredibly convenient to get to the airport, Aso, Amakusa, and Fukuoka.
2. The price is half or even less than half of surrounding hotels. I originally had no expectations, thinking it would just be a cheap place to crash.
3. While the hallway decor looks a bit dated, it perfectly aligns with the MUJI団地 (housing complex) design philosophy. You even use a traditional key to open the door.
4. Although the room has an old-style Japanese business hotel decor, it's exceptionally clean and very spacious. The room design is well-thought-out, making it comfortable and secure to use.
5. Both check-in and check-out at the front desk were handled with meticulous care and polite, professional service. This is something even much more expensive hotels I've stayed at elsewhere often fail to deliver.
6. I stayed here for five consecutive nights and had a great experience. I would definitely choose this hotel again for future family trips.
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Price per night fromS$ 34
Posted on Jun 28, 2025
Lei,tao
Overall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
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Price per night fromS$ 64