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Posted on Apr 21, 2026
Guest User
I had a great stay at Crockfords Genting. The service was excellent, and the staff were professional and welcoming. The room was spacious, clean, and very comfortable, with a true luxury feel. The hotel’s atmosphere was calm and elegant, and the location within Resorts World Genting was very convenient. Highly recommended, and I would definitely stay here again.
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Price per night fromTHB 8,840
Posted on Jul 17, 2026
Anonymous User”Although there was a technical issue during check-in and our paid room was fully booked, the hotel staff resolved it professionally. We visit here every month, and our children really enjoy the activities organized by the staff. The restaurant serves incredibly delicious pizza, which we always look forward to having. Please maintain the same great taste, but I hope the restaurant staff can be more attentive to arriving guests and avoid judging customers based on their appearance.”
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Price per night fromTHB 1,497
Posted on Jun 15, 2026
Freddy LokeIt was good that hotel provide water station for us to stay hydrated, pillow kind of thick & hard.
Hotel was at the end of the road, shared same entrance with Windmills apartment. No proper signage for me as 1st timer. Construction before the hotel made the road in such a mess, lorries driving like F1 chasing us making it so dangerous.
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Price per night fromTHB 1,011
Posted on Jun 28, 2026
EGKediMy husband suggested this place for our 33rd marriage anniversary and I'm thankful that we came for our 4 nights stay here! We stayed at the Deluxe King Room.
Firstly the immediate response with an official/personal email from the GM Mr Tony Teh acknowledging our booking and asking if we needed anything - this is exceptional and personal which gives us such warm feelings even before we started our stay!
We forgot to notify in advance about our anniversary, yet upon check in, Mr Hykal who attended to us assured us that he would check about the matter. And just happened Ms Lynn who is the Public Relations in charge was at the Front Office received what I shared and she purposely made a special effort in making the special arrangements upon seeing my email reply to their GM.
We chose the Sky Cafe to have our anniversary dinner - The special decorations done in the room (as a surprise to my husband) and the special table set-up for our dinner with a special discount for our anniversary dinner. On top of it the Chef Mr Phyo personally blessed us with his special-bake chocolate cake!
The GM personally came up to the Sky Cafe to meet with us, such warmth and kindness!
Upon arrival as we were lazy to go out, we ordered room service and the nasi goreng was super yummy!
The daily breakfast is amazing - food is delicious (had the chance to chat with the Chef Shahrul), with different spreads throughout our four days. All the staff in the Breakfast place are exceptionally friendly, polite, helpful and always with smiles!
These are the personnel that I managed to get their names -
At the Front Office, Mr Hykal and Mr Sharul were the first who attended to us with the rest who were very helpful to our enquiries as well: Sofy, Najwa & Syirah.
A special shout-out to the Housekeeping team under the leadership of Mr Hafis - who did such a great job in making such special decorations in the room!
The Sky Cafe Team who served us during our anniversary dinner - Mr Azrael, Ms Fazlin and Chef Mr Phyo.
And the Restaurant great team inside the kitchen and outside the restaurant area under the Manager (I can't recall his name) who were very attentive!
Ohh, the night views of Genting Hilltop from the Rooftop Pool area - superb!
Mr Tony Teh, you have a great asset - your Team is amazing! Thank you for making our 33rd anniversary a memorable one, and we are already considering coming back again!
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Price per night fromTHB 1,140
Posted on Jul 3, 2026
ANSON0702A Gem Near Gohtong Jaya
Nestled conveniently near Gohtong Jaya, this location truly stands out. The presence of a 7-Eleven and various restaurants nearby makes it incredibly practical and adds to the overall convenience. The staff were perfectly adequate, handling everything with a decent level of service. Furthermore, the provided car park is a definite bonus, making arrivals and departures hassle-free. All in all, the experience was well worth the price. I will certainly be returning in the future!
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Price per night fromTHB 778
Posted on Jul 7, 2026
Guest UserHad a great stay at this hotel. We stayed on level 41, and the experience was amazing with a cool temperature of 16°C—very refreshing with cooling and fresh air throughout the space. The room was clean and well-maintained, which made it very comfortable. The staff were friendly and always ready to help with a smile. Amenities were good and met all our needs during the stay. The location is also very convenient, with easy access to nearby attractions and facilities. Overall, a pleasant experience and would definitely consider staying here again.
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Price per night fromTHB 1,641
Posted on May 4, 2026
Guest UserHi, the price was great and included breakfast. However, the breakfast menu was quite disappointing.
The front office service was excellent—there was a staff member (I’m sorry I didn’t catch his name) who was especially helpful. The maintenance team was also superb.
However, it was quite frustrating when we were already tired and the room’s electricity kept tripping repeatedly, and we eventually had to change rooms. Initially, there were no towels provided as well.
Overall, it was an okay stay.
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Price per night fromTHB 679
Posted on Apr 10, 2026|Royal Three-Bedroom Suite
JeveshreeI had a pleasant 1-night stay in this room. It was clean, comfortable, and well-maintained, with everything I needed for a short visit.
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Price per night fromTHB 565
Posted on Mar 22, 2026
TENMA LGN
The hotel was overall nice and not as bad as the negative reviews online. Some parts of the room were slightly moldy and dusty, but it was still acceptable considering the location. The reception staff were friendly and professional. Overall, a comfortable stay and worth it.
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Price per night fromTHB 1,145
Posted on Sep 1, 2025
Anonymous User
Fantastic! I absolutely loved it. Everything was so simple and straightforward. The self-check-in process was a breeze – no need to bother anyone. The customer service staff were also wonderful 😊. Nice and very good!
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Price per night fromTHB 466