Hotels with Breakfast in Bentong

I had a great stay at Crockfords Genting. The service was excellent, and the staff were professional and welcoming. The room was spacious, clean, and very comfortable, with a true luxury feel. The hotel’s atmosphere was calm and elegant, and the location within Resorts World Genting was very convenient. Highly recommended, and I would definitely stay here again.

”Although there was a technical issue during check-in and our paid room was fully booked, the hotel staff resolved it professionally. We visit here every month, and our children really enjoy the activities organized by the staff. The restaurant serves incredibly delicious pizza, which we always look forward to having. Please maintain the same great taste, but I hope the restaurant staff can be more attentive to arriving guests and avoid judging customers based on their appearance.”

Great! A truly enjoyable experience from start to finish. The check-in process was smooth and welcoming, with staff who were friendly and we got a room with a nice mountain view. The room was spotless, comfortable and there are many eateries and convenience stores nearby. Drawback was a few cancelled trips from Grab, who were not willing to go up Genting, but nevertheless we still managed to get a ride.

It was good that hotel provide water station for us to stay hydrated, pillow kind of thick & hard. Hotel was at the end of the road, shared same entrance with Windmills apartment. No proper signage for me as 1st timer. Construction before the hotel made the road in such a mess, lorries driving like F1 chasing us making it so dangerous.

Rooms were decent. Service from front counter was very good. They have good response to phone calls. They have buggy service that can take you around the place. Had unpleasent experience with food. Hope this place can improve on their food taste. Below average for the food price that is paid.

We had a very unpleasant experience at this hotel despite it being new. From the moment we arrived, there was a strong drainage smell in the lobby, which was already off-putting. Check-in was extremely slow and disorganized. Even though we were the only guests checking in at the time, it took more than 30 minutes just to receive our room key. When we finally entered the room, we were surprised to find that it was not the room type we had booked. We had to call reservations ourselves to seek clarification, but no proper follow-up was given. When we returned to the reception, the staff seemed unaware of the issue. After further checking, we were informed that the room we had booked was no longer available. This was very disappointing, especially since we had already paid in advance. It is unacceptable that a confirmed booking was not honored, and even more concerning that staff were instructed not to disclose the real reason. Eventually, they offered us a different themed room, but by then we were already exhausted from waiting and dealing with the situation. We accepted it just to move on, but the experience completely ruined what was meant to be a birthday surprise for our daughter, for which we had specifically paid extra. To make matters worse, the bathroom had a strong drainage smell that was very difficult to tolerate. Although the room itself was clean, the odor made the stay uncomfortable, and we were simply waiting to check out. Facilities were generally okay, and the buffet breakfast had a good variety. However, the food was quite tasteless. Overall, this was a very disappointing stay,

This accommodation was easy to find. Thanks to the lobby manager there for upgrading our twin room to a family room. The bathroom needs improvement as the sink and toilet weren't working properly. Overall, it was a good experience staying here. The Wi-Fi was very smooth.

The hotel was basic and quite dated. There was no aircon and you can hear the noise from the amusement park and restaurants all day. Location is prime if you are staying to watch concert at the Arena of Stars. But seriously lack of service as it would take you at least 45 mins to check in unless you use those self checkin machine. No facilities and you have to go to another hotel for breakfast. No signage or whatever and it's quite easy to get lost.

The door lock was a bit faulty, it wouldn't close securely and kept making strange noises at night, disturbing my sleep!

Best place! Management is currently upgrading it further... There's a swimming pool, a clubhouse where families can relax, play billiards, ping-pong, badminton, and just chill... There's also a karaoke room, and the staff member named Amad provides excellent service! He's friendly and welcoming to guests, even coming to sort things out late at night if needed.