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Posted on Nov 29, 2025
Anonymous User
Absolutely a world-class resort hotel! The most commendable is the service team, with many people, fast running, and politeness. Every staff member, including engineers and gardeners, will greet guests politely when they see them. The quality of the restaurant waiter is high, which may be the characteristics of Mexican workers. The environmental design responds to a Chinese ancient phrase: ”The mountains and rivers are doubtful, and there is no way to be doubted. We stayed for 5 days and made new discoveries every day. Not only has a swimming pool, but also a heated pool and a drifting pool. The night is particularly romantic. In addition to the restaurant's various styles, guests can also make reservations with the hotel, such as beach bonfires, poolside, etc., no less than a dozen scenes, of course, including wedding scenes. The restaurant has: Italian food, seafood, creative Thai food, Japanese food. Very rich. The mattress in the room is too high and must be climbed up. I don't know why. Clean up the room twice in the morning and evening. We went to the beach to watch the sunrise, shoot, and relax the journey of the mind and body. There is a strong exotic atmosphere!
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Price per night from£ 684
Posted on Oct 25, 2024
Guest User
The hotel is quite small and appears to be understaffed. The service certainly doesn’t justify the price.
The check-in process was particularly frustrating, as it took a long time and I had to keep asking for updates. When I finally got to my room, it wasn’t the one I was initially promised, and they didn’t inform me of the change until I arrived. (I tipped the staff but he gave me a worse room🤬) I tried to upgrade, but the price they quoted was 7x higher than what the travel agency had offered. When I asked to upgrade through the agency, the hotel claimed there were no rooms available, which I found hard to believe.
On top of that, we had to request a toothbrush 5 times before we finally got one after 4hrs. The food service was also slow, and though the presentation of the dishes was appealing, the taste was disappointing.
The hotel is spread across a large, hot area, almost like a desert, making it uncomfortable to navigate. The only highlight was the golf cart service, which was both efficient and helpful.
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Price per night from£ 364
Posted on Jul 6, 2026
Fuleisinuochenyuanyuan
Advantages: The location is OK, close to the airport, in the center of the old city, the facilities are relatively new, relatively clean, and there are more food nearby.
Disadvantages: too noisy! ! If you are looking at the sea, it is not recommended to live here, a bit far away.
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Price per night from£ 107
Posted on Aug 20, 2025
Sofia Eugenia
Location is great for downtown Los Cabos, everything in walking distance.
Nice quiet spot, easy access and there is on site secure parking if you decide to rent or bring a vehicle.
Rooms are nice and cozy with different levels of space and beds, we were in 108, it had 2 twin beds, right next to the pool.
I would recommend that they spend a few dollars to improve some things, longer shower curtain in room 108 would keep the water out of the toilet area, a fly screen in the shower window would help keep the mosquitoes out.
Housekeeping was excellent, ladies were very attentive and rooms were spotless.
They have fresh water to refill water bottles and fresh coffee every morning, no restaurant on site, but as mentioned you are right downtown, 5-10 minutes walk to everything.
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Price per night from£ 59
Posted on Dec 16, 2024
Guest User
A bit far from the beach, few sea view rooms, not all-inclusive hotel, only breakfast, very average, not recommended, after all, come here to sunbathe and enjoy the beach, if it is a business activity, it is still recommended, very clean, quiet! There are windows in the corridor where you can see the sea
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Price per night from£ 94
Posted on May 1, 2024
Guest User
The resort is beautiful and walking distance to the marina. Great service and the restaurants have delicious food. Nice infinity pool overlooking the beach! The only bummer was they wouldn’t honor my two bedroom that I had reserved through Trip.com. For some reason it came across as only a one bedroom. 3 gals in the room, but we managed with the sofa bed. Otherwise the resort is fabulous!
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Price per night from£ 89
Posted on Nov 27, 2024
Guest User
Just remember, on top of what we are paying for the stay with trip.com, we still have to pay for more charges during check out at the resort. Well it is a vacation club anyway so extra charges on daily basis would be $40USD resort fee, $8USD service fee and $38 USD Cabo Environment fee. Parking is valet system and the resort is gated.
I think it was worth it for a couple of days for us. There are several pools, fire pit and access to a private beach. On some days, beaches along Cabo especially with open sea are not swim-able due to strong waves. We were able to swim in the ocean here due to its location, a mini bay that kind of protected by cliffs. A beautiful property indeed with the arch view from a corner of the property near the ocean.
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Price per night from£ 104
Posted on Dec 25, 2023
Guest User
This place is my go to because the owners/investors are present and on top of things and want the place to have a high end esthetic and energy, like with the menu and live music. I get the impression there are always enough people to staff the place efficiently and the beach club has been a huge benefit. The only thing I’ve noticed is the workers love to pass the buck or ignore thats you're waiting. For service. there is no way for the managers know unless they really listen to how the interactions are going. I hope they do this sooner than later. It’s seems amusing to the staffers but is painful as a patron to have to negotiate every time you have a need. Some of the employees are great though. They just do all the work for the people that pass the buck
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Price per night from£ 123
Posted on Jan 2, 2024
Enrique
Facilities a little old, but good for the price, the concierge of the altitude category, terrible, it is not worth paying more to receive nothing extra.
Anyone can go up. At the altitude tower they never ask you for wristbands, except for “premium drinks” which are few and far between…
Many waiters, but almost no attention, zero activities, bar closes very early, a lot of noise on certain levels due to the ventilation, the elevator in the altitude tower did not work for 1 day. There are 8 floors.
Buffet always the same every day, dinners in restaurants are the same as in the buffet only a la carte and it takes up to 30-1hr waiting even when the place is not full, you have to transfer **** to the bottom from the lobby to make reservations for restaurants, with the cocierge in case of altitude, but you never feel that “plus” of extra payment, smaller rooms than in the one you see in photos, but they do their job.
For high season and what you pay, it's not worth it, for low season and the cost is somewhat fair.
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Price per night from£ 134