Hotels with WiFi in Phnom Penh

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Our originally booked room would have been on the 9th floor, right below the pool and bar. We requested a different one. It wasn't the same category, but it was okay. The bed was a bit too soft and the pillows too thick. You can't please everyone, I guess. The bathroom was very small, but the shower had good water pressure and was hot. The breakfast area/cafe was far too small for so many guests, and it was too hot to sit outside. Breakfast was mediocre but sufficient. The location was superb. Very quiet on a side street, yet right in the heart of things. However, we had the bad luck of construction happening at the temple across the street. You should avoid that side of the hotel. The rooftop pool area is nice. The view over the city and the skyline, however, is sensational. Overall, the stay was good. We would gladly come back.

I stayed at Okay Boutique Hotel for one night with my family, and overall, it was a great experience and excellent value for money. The staff were truly superb—warm, welcoming, and always ready to assist with a smile. Our room was clean, spacious, and comfortable, which made our short stay with the family very easy and pleasant. We also loved the hotel’s ambiance, and the location was convenient for exploring the area. Breakfast was okay with a decent selection, though it could have had a little more variety. Pool area and rooftop bar is amazing at night! For the price, the quality of the room, service, and overall experience was definitely worth it. We would happily stay here again on our next visit to Phnom Penh!

Formal Feedback: Failure to Deliver Mandatory Hygiene Standards During My 4‑Night Stay Dear Hotel Management, I am writing to register a formal feedback following my four‑night booking of a Twin Room via Trip.com, at around SGD 119 per night. While the rooftop pool had a good view and your front‑desk staff delivered outstanding customer care, my stay was compromised by repeated facility defects and, most significantly, a pest issue that represents a clear failure on the hotel’s part to uphold baseline hygiene responsibilities. The breakfast buffet included fried rice, kway teow, fried taro, an omelette station, long beans, a tiny portion of bacon, porridge, bread, and beverages. It was disappointing to see almost no protein options such as ham, sausage or chicken, making the offering unbalanced. (On the last day morning, they added sausage, beef with vegetables which were good!) The regular visits of three Great Hornbills were a unique highlight. My first room suffered from a non‑stop dripping noise from the central air‑conditioner throughout the night, which deprived me of sleep. I requested relocation the next morning, and your reception team acted quickly and professionally to move me to a triple room with a separate air‑conditioning unit. I want to emphasise how commendable your frontline employees are. Even in the second room, the hot shower remained problematic: water temperature fluctuated, and hot water took a very long time to arrive. The most serious failing was hygiene. I first found a cockroach on the table and disposed of it. Then, as I prepared this message, I discovered two baby cockroaches on my bed, seemingly coming out from the wooden bed base, nearly climbing into my pillow. Took a video and photos of it. Finding cockroaches on the bed — the space intended for rest — was extremely distressing. This is not a minor, random occurrence. It points to an underlying, unresolved infestation inside the room’s fixtures, a problem that should have been identified and eliminated by your housekeeping and maintenance teams before any guest occupies the room. I had already been moved once due to air‑conditioning failure. Not wishing to create extra work for your helpful front‑desk team, I endured the situation without asking for yet another room change, as my checkout is tomorrow afternoon. I travel monthly throughout Asia and have reviewed hundreds of hotels. I do not place blame on your individual staff members. **This is a management failure: the hotel did not fulfil its core duty to provide a clean, pest‑free place to stay. On the day of checkout, there was an water disruption at 12noon. And i wasn't informed about this. And my checking out time is 1pm. I understand that some maintenance is needed. But the hotel can inform us earlier so we can do our part by doing our clean up earlier. Good service means nothing if guests cannot feel safe and comfortable in their own beds. This experience has left me with no confidence to book this hotel in the future. I ask that management acknowledge this service shortfall, investigate the pest infestation thoroughly, and carry out proper remediation. In conclusion, the service staff are excellent and fantastic! But the cockroach was a NO NO to me. Hence, I will not return to stay. JT

Arrived at Phnom Penh Airport in the early morning, with a connecting flight to Siem Reap in the afternoon. So I found this hotel near the Royal Palace to get some rest, and I could also relax my feet after visiting the palace. The hotel's location is excellent, very close to several attractions. Upon arrival, I felt the room I originally booked didn't have a good view, so I asked the staff to upgrade me to a spacious room with a balcony and a view. Overall, the conditions felt similar to a budget hotel in China. The hygiene was just average, and the facilities and bedding were quite old. Breakfast was not provided.

The place is near Central Market. I chose it because it is next to the bus hub. Unfortunately, The hub is no longer operational. However, Central market is perfect for money exchange and other purchases. The room was big and clean. The bathroom was also clean. Aircon worked perfectly. Wifi was great. Service was top notch. I forgot my face mask and returned. The receptionist gave it back to me. There was a minor thing related to the smell of smoke in the room (it is forbidden to smoke) but they were kind to change the room for me. Highly recommend.

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I had a genuinely pleasant stay at this hotel. The breakfast and the food was so delicous, the cleanliness, hospitality, and overall service made my experience very comfortable. The room was neat and well-maintained, and everything I needed for a relaxing stay was available. What stood out most was the friendly and helpful staff. They were welcoming, respectful, and always ready to assist when needed. The atmosphere was peaceful, and the location was convenient for getting around and exploring the area. Overall, this hotel offers a comfortable stay at a reasonable price. It is a good choice for travelers who value cleanliness, friendly service, and good hospitality without expecting luxury. I would be happy to stay here again and recommend it to others.

This was a truly wonderful stay. There was always a friendly staff member near the pool on the first floor, and they even turned on the lights and fan when I went down at 1 AM. When I accidentally broke a glass, they handled it very kindly. The room was also very clean, and the shower and toilet facilities were more than adequate for Phnom Penh. The location is in a very safe area with a supermarket nearby. Overall, I'd say this is an excellent hotel for backpackers.

Bit noisy, but at least they didn't make a fuss over bringing a girl to your room. Clean, comfortable. Recommended.