Phnom Penh Infinity Pool Down to $25/N - M Residence

There are countless bed bugs here. Foreign travelers should be especially cautious. I would not recommend staying here unless you enjoy being bitten by bugs.

The hotel is very accessible to everything we need - stores, coffee shops, restos, etc. Concierge people are accommodating. Room is clean, tidy, and neat. Amenities are great too - pool and gym! Security is at its finest

The hygiene and sanitation of this hotel are extremely poor. There were numerous mites and bacteria on the beds, causing me to be itchy and awaken in the middle of the night, which triggered a skin allergy. Due to difficulties in communication with local hospitals, they merely prescribed some allergy medication. It is also not advisable to use their washing machines, which have not been cleaned regularly. The air conditioning noise is extremely loud. Additionally, there is no pool at all; it’s essentially a scam hotel. On the first day of our stay, they asked us to write positive reviews in exchange for a room upgrade. However, even the higher-floor rooms were similarly dirty. It’s hard to imagine the state of other ordinary rooms. The positive reviews were likely fabricated; do not be tempted by cheap prices! 这家酒店环境卫生非常不好，床上有很多螨虫和细菌，凌晨在睡梦中浑身被痒醒，引发了皮肤过敏，由于当地医院沟通不便，随便开了点过敏药，也不建议用他们的洗衣机，平时没有清洁过，空调的噪音非常大，另外根本没有无边泳池，根本就是一个骗子酒店，第一天入住让我们写好评才给升级房间，实际在携程页面写了可免费升级房间，然而实际连高层好的房间都是这样脏的情况，难以想象其他普通房间的情况多恶劣，好评都是刷出来的，千万别贪便宜！

Towels should be replace because too old. Guests requested to fixed TV need to follow up to be done. Upon check in staff friendly and helpful especially offered room with view.

"I had a fantastic stay at M Residence during my time in Phnom Penh! As an international traveler, I look for places that offer both comfort and functionality, and this apartment delivered on both counts. The absolute highlight for me was the spacious balcony. It’s much larger than what you typically find in city apartments. It’s incredibly airy and open, making it the perfect spot for a morning coffee or to unwind while watching the city lights at night. Another huge plus was the in-unit washing machine. When you're traveling long-term, having high-quality laundry facilities right in your room is a total game-changer. It was modern, easy to use, and saved me so much time. The building is secure, well-located, and provides a great sense of 'home' away from home. If you are looking for a breezy, convenient, and stylish stay in the heart of the city, I highly recommend M Residence!"

We have come to M residence many times and stayed in the hotel and apartment side so we have multiple perspectives. Downsides: The sheets on the bed weren't the cleanest, the table outside was filthy,, mosquitos in the bathrooms terrorized me the first night. I asked for room service but it was already 5pm so they said someone would come and nobody did. The plus sides is this air conditioner works amazingly unlike the one from the apartment I renter here. The hotel provides drinking water, toothbrush, razor, you always have hot water for showers and fast internet. Another thing much better than the apartment was that the hotel room came with a bunch of dishes for cooking and a tea kettle for hot water. The hotel experience would be a perfect score if the room was cleaner and prompt room service when requested. I have to fly out in the middle of the night so I would extend another night but the price rose another 30% so I won't bother, but as someone who has stayed at the M Residence at least 3 times I would recommend it 10 times out of 10, my only advice would be for apartment renters to thoroughly test the bed and airconditioner before signing the lease. The apartments rooms are much better & I highly recommend regardless of the small inconviences The M Residence beats out my favorite hotel in Phnom Penh because it's the best hotel your going to get for tbe price and you get a huge fridge!

I used to stayed in this property many times but this time made me a-bit uncomfortable.