Hotels with WiFi in Sendai

"Our 8-day stay at Hotel Metropolitan Sendai East was exceptional from start to finish. We booked a Superior Double room, and it felt surprisingly spacious and comfortable—especially for an extended stay. If I had to sum up this hotel in one word, it would be convenience. Its location directly within Sendai Station makes getting around effortless. Trains, buses, and a wide variety of dining options are all just steps away, which made exploring the area incredibly easy. The breakfast selection was generous and satisfying, offering plenty of options to start the day well. What truly stood out, however, was the customer service—consistently attentive, professional, and welcoming throughout our stay. We would absolutely choose to stay here again and highly recommend it to anyone visiting Sendai."

"Lovely hotel close to the station and excellent for exploring the city and get to the train station for day trips (for example to Matsushima). The amenities are excellent including onsite laundry at a reasonable price."

"Location was great, very convenient from Sendai station. Hygiene condition was also great. Room was tidy and clean. Love the interior of the lobby. I used self serve online check in - it was smooth. Amenities are self serve, available in the lobby."

"We were to people during 3 nights. The pictures are from after our stay, that’s why it’s a bit messy. It was very tidy and nice before we moved in for our stay. It was quite close to the station and a lot of restaurants close by, and extremely close to the morning market as well, which was nice. The room was very nice and clean. A little bit spacious as well. If you have a suitcase I think you maybe manage to open it somehow. We didn’t use any cleaning service. They also had a sign you could use if you didn’t want new towels (which I thought was good from the environmental perspective). The people were nice and polite. The amenity was good as well. They had de basic stuff, which was good. Overall we think we had a very nice stay at this hotel."

"The hotel is conveniently located just right outside of the train station (shinkansen west exit) and it’s linked to the shopping malls that are around the stations. The bus stops are just below as well, good if you are taking a bus out or if you joined day trips departing from Sendai. The hotel is also very comfortable and the hotel staff are very friendly."

"The hotel's location is excellent; it's right by the Kōtōdaikōen subway station. Across the street, you'll find Mitsukoshi Department Store and a shopping arcade, making dining and shopping very convenient. The hotel room was a decent size, and overall cleanliness was good, though the windowsill had some dust when I checked in, perhaps due to a rushed cleaning. Also, there was no air purifier in the room. Overall, it's still quite good. The front desk staff were very friendly, and breakfast was nice too."

"The hotel is quite nice, about a 10-minute walk from the station, which is convenient for shopping. Mitsui Department Store is nearby, just across the street. The hotel has a large public bath, which is great for a relaxing soak after a day out. Just try to avoid peak hours."

"We went to Sendai for last three years and we stayed at this hotel for at least three to five days. Nevertheless, no loyalty credit has been given. We booked a room at the last date we left Sendai (ie 2-3 Dec) and lastly we changed our mind to stay tat this hotel for two more days (ie 30 Nov to 2 Dec). When we asked if we could stay at the same room from 30 Nov to 3 Dec but not staying at the corner room, the hotel replied either we had to upgrade the room we booked for 30 Nov to 2 Dec by paying extra JPY4,000 or downgrade the room we booked on 2-3 Dec. 「No refund」was offered for any downgrading, thus we had no choice but paying extra JPY4,000. When entered into the room, we saw some rubbish on the floor, we went down to the reception immediately, in the lift, one of receptionists was with us, we intended to tell her about the cleanliness of the room but she didn’t make any response, seemed that it was none of her business. We showed the vedio regarding the rubbish to the receptionist and asked to change the room. He replied no available room for the change and no helper could help us to clean the room. At last, the receptionist came up and pick up the rubbish. No offer to clean up the room next day but sticking to the hotel’s rules to clean the room every three days. We were very unsatisfied with the hotel services and concerned about the cleanliness of the hotel."

"It was located walking distance from JR Sendai Station, the area is rather quiet since its at the East area side from the station, the staff were really attentive and helpful, room condition definitely meets every expectation well, especially clean and new. Definitely recommend this hotel without doubt. There is one time we lost a piece of socks from the laundry room, they were able to found it and return it to us. Very grateful to the receptionist and staff(namely加藤) found the lost socks."

"The hotel is located on the 2nd floor and without a clear hotel signage shown which made it hard for us the find even though we are using waze. If you are driving , this hotel is really not convenient as there is no hotel parking . Spent so much time to find the nearest parking spot when the parking adjacent to the hotel is full . No drop off at all in front of the hotel therefore you have to lug your luggages from parking to the hotel. The room is a little dated but pretty clean and very good price for a family of 4 . So before you book do weigh you are after convenience or on budget . The best thing the hotel can offers are right next to the shopping arcade, bath house and family room for 4."