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Posted on Mar 8, 2026
FAN_C
First off, the location is incredibly convenient. It's quite close to the Zenkoji Exit of JR Nagano Station. From there, if you're heading to Togakushi, you can buy bus tickets at a small shop located at Platform 7 in front of JR Nagano Station. For Zenkoji Temple, you can either walk or take a bus from Platform 1. A taxi to Zenkoji would cost between 1300-2000 yen. As for the hotel facilities, they're perfect, except for the rooms being a bit small. The front desk on the first floor offers complimentary coffee and juice, and the coffee beans are excellent. From 9:30 PM to 11:00 PM, they serve free soy sauce ramen. The rooftop onsen is wonderfully relaxing, and they even provide ice cream and Yakult. There's a 7-Eleven right next to the hotel. Plus, the hotel doesn't look old at all. Highly recommend for a stay in Nagano.
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Price per night from€ 71
Posted on Feb 18, 2024
Alex
In order to go to the Huyin Shrine to choose this one night, the hotel is near the China Society. Although the hotel facilities are general but very clean, the dinner is a noodles banquet. The taste is very good and completely exceeds the expectations of a small hotel. The breakfast is simple (see Figures 2, 3, 4,), but the taste is also very good. Recommended
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Price per night from€ 148
Posted on Apr 28, 2026
Guest UserSmile Hotel Nagano is a solid choice for travelers looking for a convenient and affordable stay in Nagano. One of its biggest advantages is the location — the hotel is just a short walk from Nagano Station, making it very easy to access transportation, restaurants, and shops.
The staff are frequently praised for being friendly, polite, and helpful. Many guests mention that the service is welcoming and professional, which creates a comfortable atmosphere throughout the stay.
In terms of cleanliness, the hotel generally performs well. Rooms are described as clean and tidy, with basic amenities provided. However, the hotel is somewhat older, and some guests note that the furniture and facilities can feel a bit dated.
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Price per night from€ 30
Posted on Mar 28, 2026
Guest User
First of all, the two staff at the check-in counter showed a very strong sense of job burnout on their faces, and the whole check-in process was not very pleasant. However, the next morning during check-out, the ladies at the counter were very professional and everything felt fine.
After entering the room, I found it to be very stuffy and hot. When I turned on the air conditioning, it was only heating. Since the weather outside was quite cool, I understand that the system is centrally controlled and set to heating. I then tried opening the window, but it could only be opened a small amount. For some reason, no fresh air was coming in, and the room still felt very stuffy.
Later, I went down to the counter (again, the same two male staff from check-in) to ask if the air conditioning could be switched to cooling, but my request was rejected. I then asked if it was possible to borrow a fan, and they refused again with a very impatient attitude.
Overall, the stay was not a very good experience. The room itself was actually fine, but it was too stuffy. I hope this review can be helpful to others.
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Price per night from€ 36
Posted on Apr 16, 2026
Guest User
Considering the price, I can only give it full marks. A bathtub is a must-have for me, so getting two nights for just over 400 yen (which is incredibly cheap) was a great deal. The tub is small, fitting a maximum of three people, but during off-peak hours, you can have it all to yourself. It's very close to Nagano Station, right across from the exit. You can walk to Zenko-ji Temple. Taking the JR train to Ueda to see things related to Sanada Yukimura is also very convenient. The only downside was seeing a notice that a lost room key would cost 9,000 yen – that's almost as much as the two-night stay itself...!
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Price per night from€ 55
Posted on Feb 5, 2025
Anonymous User
The hotel is very close to Zenkoji Temple on foot. It is a very special experience to attend the morning class at 6:30 in the morning.
Transportation: Across the road from Nagano Station, the buses to the city are all at the station entrance (both 1 and 7 are OK for Zenkoji. I took 1 bus which is closer. I bought the ticket before getting off). After getting off the bus, you can walk to the hotel in a few minutes.
Hotel service: There was a Japanese waiter on the night we went there, but it was difficult to find someone if something happened.
Hotel food: We booked a one-night stay and two meals. Although they were all vegetarian, they tasted surprisingly good. In addition, I ordered grape juice for my daughter, which tasted special in beige.
Hotel facilities: You can't ask for too much from the facilities of the shukubo. Try not to bring luggage. We stayed in a Japanese-style room on the third floor. If you bring luggage, it will be very difficult to carry it up the stairs by yourself. Plug: There is no USB, please bring enough two plugs; Toilet: Only on the first floor, no room, you need to run down every time if you live upstairs; Washing: Only in the bathroom on the first floor and near the men's bath, it is relatively simple, and there are no face wash and skin care products. Although the room has air conditioning and a gas stove, the overall temperature is not high and it is a bit cold, but surprisingly, the tatami is very warm. I looked at it and it turned out to be Nishikawa's down quilt. The hotel basically has a curfew at 9 pm.
Temple sightseeing: Buy a 1200 pass for Zenkoji Temple at the hotel. Volunteers will lead you to the temple for morning classes at 6:30 in the morning. As an experience, it is very good, but remind you to dress warmly. The time for listening to the chanting is a bit long. My feet are sore from the cold. The volunteers finish at about 8:30. After returning to the hotel for breakfast, you can go to Zenkoji Temple to buy amulets and worship on your own. There are many souvenirs and food, as well as Starbucks on the street directly opposite the main temple. If you are not very tired, you can walk back to Nagano.
We encountered heavy snow when we returned to the temple after breakfast. It felt very good. I wish you all a happy trip.
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Price per night from€ 70
Posted on Nov 11, 2025|Bed In Mixed Dormitory
SvetaLThe hotel is really well situated, less than 10 minutes from the JR station, and on the same street as the Shrine, so there were lots of places to eat nearby. I stayed in a dorm, which had more people than I expected for a room (I think I saw at least 60 bed/lockers) so it was quite loud even at night as people kept walking in and out. The actual bed was fine, and the people at the front took their time to walk me through what to know for the hostel. The lounge is a little awkwardly partitioned, but at least you get a space to use if you need food.
The dorm itself, I think has a little too many people to be comfortable but is clean enough. The lights never turn off, but because you have a curtain, it blocks out most of it. The largest issue is the noise, since people are coming in and out at random times of the night, and the buttons to open the door are also quite loud when you're trying to sleep. If you want ear plugs, they have them for a fee at the front. Nagano overall was very nice though, and the location made it a lot easier to get around.
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Price per night from€ 18
Posted on May 18, 2026
HAIRIL BIN DAUDHere’s a polished review you can post for Nagano Plaza Hotel:
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I would like to express my sincere appreciation to the team at Nagano Plaza Hotel, especially Ms. Omi Hikaru.
Despite my late check-in at around 10+ PM, she went the extra mile to warmly greet me and ensure that my room arrangement was smooth and comfortable.
What truly touched me was her thoughtful initiative after learning that I had to leave early for a day tour and needed to be at Nagano Station by 0640 hrs. She kindly prepared and packed breakfast for me in advance so that I would not miss my meal before the trip.
Such genuine hospitality, attentiveness, and dedication deserve to be highly recognised and commended. Small actions like these create unforgettable experiences for guests.
Thank you once again to Ms. Omi Hikaru and the team for the outstanding service and kindness during my stay.
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Price per night from€ 24
Posted on Feb 11, 2024|Non-Smoking Single Room
Anonymous UserThe room was very nice - sufficiently large and with all necessary amenities (even a small fridge). The room was clean and in good condition. The staff was very kind and stored my luggage for free, as I arrived early in the morning. The hotel is conveniently located, yet in a rather quiet place. It's a walking distance from both Nagano station and Zenkoji temple (approximately 20-25 minutes), however, do note that the nearest bus stop is about 900 meters away, so if you got a lot of luggage and do not intend to get a taxi, that may be a bit far. They also have coin operated washing machines and dryers, in case you need them. Overall, a great option for most travelers, especially in terms of value for money.
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Price per night from€ 26
Posted on Jan 8, 2026
Anonymous User
Very good location, just opposite the train station. Reception is on level 2, but staff is helpful to help carry luggages to and fro ground floor.
Room is small and toilet is squeezy, but still decent for a short stay. There is a Shampoo Bar at the reception to pick up stoiletries.
Breakfast is good, the complimentary soba noodles on selected weekday nights is also great. Nice view from the 10th floor, and also free space for customers to chill during the day.
Water was not provided complimentary to customers but instead was earned through a game.
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Price per night from€ 32