Mercure Nagano Matsushiro Resort & Spa

The price is not that expensive, so we didn’t expect that much. However, everything was really great. Large and clean public onsen. The breakfast was really really brilliant - variety of food and the taste is very yummy. Only the con is a bit far from the city but it’s not our concern. Really impressed. The hotel also provides the drinking station everywhere. Free drinks and snack at the lounge too.

Wonderful hotel with free tidbits and drink at certain hours. Room is very big with sofa, coffee table and 2 chairs.

We had a wonderful stay at Mercure Nagano Matsushiro Resort & Spa. The hotel has a perfect balance of comfort, relaxation, and authentic local charm. The staff were incredibly welcoming and attentive from the moment we arrived, making check-in smooth and stress-free. Our room was spacious, clean, and offered beautiful views of the surrounding mountains. Beds were comfortable, and the amenities were thoughtfully provided. One of the highlights was the onsen (hot spring)—a truly relaxing experience after a day of exploring Nagano. The spa area was clean, well-maintained, and never felt crowded. Breakfast and dinner at the hotel restaurant exceeded our expectations, with a great mix of Japanese and international options. The variety and quality of food made every meal enjoyable. The location is also excellent for sightseeing. Being close to Matsushiro Castle and other historic spots gave us a deeper appreciation of the area, while still being a short drive from Nagano city center. Overall, this resort is perfect for both families and couples who want to enjoy comfort, good food, and a true Japanese hot spring experience. We left feeling refreshed and would happily return again!

The rooms are spacious and clean. The furniture may be dated, but it retains the authenticity of the Japanese vibe. The room view faces a mountain. The hotel also provides complimentary snacks and alcohol btw 9am to 11pm. Suitable for people who drive a car. Recommended if you prefer a peaceful and calm location.

Hotel is big but room size is average Hot spring is too small and close too early with too many people. Buffet dinner same food for 2 nights . Overall it’s an average hotel

I very recommend for this hotel best of all, free parking, wide room and the breakfast is the best of what I have before, i would forget and will come back to stay again.