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9.4/10
Amazing
GGuest UserThe hotel is located about 10-15mins walk from Nagano station and is easily navigated using google map. Hotel provide luggage forwarding service and luggage deposit after checkout. Amenities are not provided in the room but upon check in, hotel staff will inform you to pick what you need from the area at the hotel lobby. It can also be picked up at anytime of the day. The lobby also have a coffee machine serving hot chocolate and coffee throughout the day. Pastry are provided at certain hour as well. One time free Sake tasting per guest where you need to pick up special coin from the hotel staff. Rooms are clean and quite spacious.
MM38943****The location is super convenient, really close to the subway, making it easy to get anywhere! It's my top pick for a layover. The service attitude is also great! The room is small but has everything you need, and the breakfast buffet is pretty good too!
GGuest UserI stayed here for a live concert and was extremely satisfied with this hotel! The room was a bit small, but it's super close to the station. Plus, it was so convenient to be able to store my luggage in a locker both before and after check-in, without having to go through the front desk. For breakfast, the main dish was a burger from the burger joint next door, which came with a drink, and there were also many other side dishes available – I was totally full. All the staff were very kind too. I'd definitely like to stay here again.
CcicadaleeThere are only about 10 suites within the Onsen resort.
The hotel’s location is about 10mins drive from Nagano’s JR station. The resort is opened to public and hotel guests share the facility. There are a variety of Onsen pools both indoor and outdoor. A very different experience totally.
Staff are friendly though only one or two did their best for English speaking tourist like me.
We booked the Shinyi room.
GGuest UserFirst of all, the two staff at the check-in counter showed a very strong sense of job burnout on their faces, and the whole check-in process was not very pleasant. However, the next morning during check-out, the ladies at the counter were very professional and everything felt fine.
After entering the room, I found it to be very stuffy and hot. When I turned on the air conditioning, it was only heating. Since the weather outside was quite cool, I understand that the system is centrally controlled and set to heating. I then tried opening the window, but it could only be opened a small amount. For some reason, no fresh air was coming in, and the room still felt very stuffy.
Later, I went down to the counter (again, the same two male staff from check-in) to ask if the air conditioning could be switched to cooling, but my request was rejected. I then asked if it was possible to borrow a fan, and they refused again with a very impatient attitude.
Overall, the stay was not a very good experience. The room itself was actually fine, but it was too stuffy. I hope this review can be helpful to others.
IIvanReceptionist was very friendly, recommending places to eat and things to do. Room was clean. The washing machine is free to use. Bed was very soft and comfortable. Location is about 15-20 mins walk from nagano station. And about 10 mins walk to zenkoji temple, you can wake up early and walk to see the early morning prayer that occurs at sunrise.
Lots of food options as it is beside gondo shopping street
AAnonymous UserThe hotel is very close to Zenkoji Temple on foot. It is a very special experience to attend the morning class at 6:30 in the morning.
Transportation: Across the road from Nagano Station, the buses to the city are all at the station entrance (both 1 and 7 are OK for Zenkoji. I took 1 bus which is closer. I bought the ticket before getting off). After getting off the bus, you can walk to the hotel in a few minutes.
Hotel service: There was a Japanese waiter on the night we went there, but it was difficult to find someone if something happened.
Hotel food: We booked a one-night stay and two meals. Although they were all vegetarian, they tasted surprisingly good. In addition, I ordered grape juice for my daughter, which tasted special in beige.
Hotel facilities: You can't ask for too much from the facilities of the shukubo. Try not to bring luggage. We stayed in a Japanese-style room on the third floor. If you bring luggage, it will be very difficult to carry it up the stairs by yourself. Plug: There is no USB, please bring enough two plugs; Toilet: Only on the first floor, no room, you need to run down every time if you live upstairs; Washing: Only in the bathroom on the first floor and near the men's bath, it is relatively simple, and there are no face wash and skin care products. Although the room has air conditioning and a gas stove, the overall temperature is not high and it is a bit cold, but surprisingly, the tatami is very warm. I looked at it and it turned out to be Nishikawa's down quilt. The hotel basically has a curfew at 9 pm.
Temple sightseeing: Buy a 1200 pass for Zenkoji Temple at the hotel. Volunteers will lead you to the temple for morning classes at 6:30 in the morning. As an experience, it is very good, but remind you to dress warmly. The time for listening to the chanting is a bit long. My feet are sore from the cold. The volunteers finish at about 8:30. After returning to the hotel for breakfast, you can go to Zenkoji Temple to buy amulets and worship on your own. There are many souvenirs and food, as well as Starbucks on the street directly opposite the main temple. If you are not very tired, you can walk back to Nagano.
We encountered heavy snow when we returned to the temple after breakfast. It felt very good. I wish you all a happy trip.
MmaaaiiiiIt's an older, well-established hotel. It's perfectly fine if you're just looking for a place to sleep.
It's about a 1300 yen taxi ride from Nagano Station.
AAnonymous UserVery good location, just opposite the train station. Reception is on level 2, but staff is helpful to help carry luggages to and fro ground floor.
Room is small and toilet is squeezy, but still decent for a short stay. There is a Shampoo Bar at the reception to pick up stoiletries.
Breakfast is good, the complimentary soba noodles on selected weekday nights is also great. Nice view from the 10th floor, and also free space for customers to chill during the day.
Water was not provided complimentary to customers but instead was earned through a game.
Aastro.sergiuThis is a truly authentic experience! Cosy, with traditional furniture and bed, whilst still offering very comfortable options it's the best of both worlds. Plus, the view is among the best in town and the breakfast is authentic and charming. It was a beautiful experience to say here and the fact the hosts did not speak English actually added to the experience. I'd be sure to visit again next time I'm in Nagano.
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