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Posted on Jun 22, 2020
Guest User
Let me tell you that you are the service of TRIP.COM. You have charged me the fee for closing the hotel reservation. I have received the confirmation from TRIP.COM via email, reservation number, room, etc. Of course, you also charge me I got there for work reasons. I was surprised that the hotel was closed during the pandemic. It’s not a coincidence. No, you seem to be unprofessional. I sent you an email condemning it. On this matter, you know what you told me is that there are a lot of emails in the queue. If you provide deceptive services and deceive me, I plan to condemn people who you don’t enter as soon as possible. This won’t surprise me. , Because this situation is not developing well, so I plan to publish it on all networks as soon as possible, and even plan to do so for a group of people who have the same experience as me.
In the photo, you can see my confirmation.
Since the hotel has no problem, I gave the highest score. On the contrary, I have been chatting with them, very friendly.
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Price per night from€ 92
Posted on Jun 22, 2026
Guest UserThe hotel is very nice. The location is a bit secluded, but still easily accessible. Being on a side street, it's definitely super quiet. The staff is friendly. Breakfast was great, a wide selection of everything. They also cater to allergies. The coffee, unfortunately, was from a machine and not very good. Our room (Deluxe) was large and good, but unfortunately located in the corner of the building. The view from the bed was directly into the neighboring room. Also, free water in the room would have been a nice touch.
The gym was unfortunately very disappointing. For a hotel of this category and size, one would expect better quality and a wider selection of equipment. The pool area is very beautiful with its landscaping, a small paradise. In our opinion, they should clean up more often; empty glasses are standing and lying around everywhere.
Despite everything, it's a very nice hotel. WE WOULD BOOK IT AGAIN.
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Price per night from€ 68
Posted on May 25, 2026
Guest UserEverything was fine; we checked into our room before 4 pm.
The staff was very friendly and helpful.
The food was good, but you have to keep an eye on the plates and cups as some weren't properly cleaned.
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Price per night from€ 68
Posted on Jun 28, 2025
Alexius808
Hotel Poseidón Playa is a 3-star beachfront hotel ideally located opposite Poniente Beach in Benidorm, offering stunning Mediterranean Sea views from all 312 rooms. Its prime position is just a 10-minute walk from Elche Park and central Benidorm, making it perfect for families and couples seeking a quieter stay away from the lively Levante Beach area. The hotel boasts a buffet restaurant with a wide variety of local and international cuisine, earning praise for its delicious breakfast, lunch, and dinner options. Guests enjoy two outdoor pools, a kids’ club, and seasonal entertainment, though the evening shows are average. Rooms are clean, equipped with air conditioning (June-September), satellite TV, and marble bathrooms with hairdryers, but some guests find the hairdryers underpowered. Elevators can have long wait times, which may inconvenience some visitors. Overall, it’s a great value option for a relaxed beach holiday with excellent dining and a superb location.
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Price per night from€ 73
Posted on Sep 26, 2024
Guest User
Stayed end of August with my mum and my sister for a few nights. First impressions the hotel is impressive, one of the nicest looking in the area. Location is good, close enough to the beach and ***** without being on top of it.
The grounds and the pools are very nice - however pools are not heated! So even in Aug it was hard to get in!
The buffet restaurant is what you’d expect. Breakfast was good, especially the fresh bacon! Evening meals were a bit repetitive and food was lukewarm. Buffet staff were a mixed bunch. Some happy and friendly… others really don’t want to be there.
Bar staff at pool bar were always friendly. Be warned if you’re not on all inclusive the drinks at the bar are expensive. Around €24 for two vodka and cokes.
If you manage to get a cheap deal… give it a go!
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Price per night from€ 77
Posted on Nov 17, 2024
Judith Papafotiou
The room and bathroom were not maintained, the doors and window frames were damp and swollen with water, the sink support was rusty, the room was very basic and old, there was little light except from the window, the curtain was dirty and torn, and it was noticeable that there was a lack of maintenance and lighting. The buffet service was very good, with elaborate and homemade food, free on everything except for drinks, which you pay for when you enter, and the waiters were very attentive when it came to clearing away dishes and cleaning. The gym is just what you see in the photo, super small and all with closed glass, a treadmill, a bike, an elliptical and weights of a maximum of 10 kg.
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Price per night from€ 38
Posted on Mar 17, 2026
Guest User
This is a great hotel on the seafront, we have stayed twice now, the staff are very friendly and helpful. The rooms are always clean and well stocked with toiletries. The rooms gets cleaned every day. There is a fridge in the room but you have to ask reception for a kettle - €10 returnable deposit (which is fab as other hotels charge you the full €10 for the privilege of using it). We love their luggage storage once checked out, so easy to use. Only one downside to this stay was the breakfast options - previous stay we enjoyed the breakfasts, this time we noticed their selection was limited and my partner had so little to eat so it was not worth the extra money for us this time. This was sad as we were looking forward to the breakfasts. Breakfast aside, I would highly recommend this hotel.
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Price per night from€ 45
Posted on Oct 12, 2025|Guest Room, Double, Sofa Bed, Mountain View, Balcony
Guest UserThe hotel was in perfect condition and had lovely Halloween decorations. They offered many activities and even included tickets to Terra Mítica theme park, which I wasn't expecting. All the staff who assisted us were incredibly friendly.
The breakfast was also delicious and offered a wide variety of food.
We would definitely repeat this experience.
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Price per night from€ 78
Posted on Jul 4, 2025
Guest User
Booked the hotel for a flying visit to surprise my Mam for her birthday. Didn't need luxury, just decent room, a shower and a bed.
On arrival, we noticed the 'slight' hill to get to the property from the main road and thought ”worse case scenario -TAXI”
Reception staff were fantastic each time we chatted to them. Checking in - we were told the room wasn't ready even though it was 2 hours prior to check in time and was told they would give us a call to let us know when it's ready. We returned a few hours later after food and drinks and was given our key. A deposit was requested of £150 but would be refunded on check out if everything was in order. We even got given an iron to use if needed.
Room was nice and big, could sleep 6 people (4 single beds and a double sofa bed)
Air con was lovely and cool, Fridge freezer and microwave all worked. Only downside was there was no hangers but when we checked out, the reception staff apologised and noted this in order for the next occupants.
Check out was fast and pleasant with check out time 12pm which was a bonus.
We were very happy with the hotel, staff and value for money.
I would recommend and return again.
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Price per night from€ 44
Posted on Aug 29, 2025
Guest User
Hotel bien, pero el personal muy poco amable y poco resolutivo, tuve un error a la hora de reservar y no me ayudaron en nada, me dieron el número para ponerme en contacto con gente que me lo podría solucionar y no me cogían ni el teléfono, me dieron otro número y era de una persona particular, muy poco resolutivos y poco comprensivos ya que como hotel donde yo he reservado deberían de tener un medio de contacto donde solucionar estos problemas y no lavarse las manos tan fácilmente.
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Price per night from€ 72