With a stay at Dusit Thani Mactan Cebu Resort in Lapu-Lapu (Punta Engaño), you'll be within a 15-minute drive of Jpark Island Waterpark and CHI, The Spa. This beach hotel is 11.4 mi (18.4 km) from SM City Cebu and 13.2 mi (21.3 km) from Ayala Center.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Lapu-Lapu? This hotel has 13294 square feet (1235 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 272 air-conditioned rooms featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, while 52-inch Smart televisions with premium TV channels provide entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
"Our stay at Dusit Thani was overall pleasant. The rooms were comfortable, the property was well-maintained, and the general ambiance met our expectations for a relaxing stay.
However, the check-in experience was quite challenging. I was not physically present during check-in as my family arrived ahead of me. Despite sending an email and making a call to authorize them, the front desk did not allow my family to check in on my behalf. This caused unnecessary inconvenience and delay.
While I understand the importance of security, the process felt overly rigid and left me uncomfortable with the lack of flexibility and trust extended to guests, especially for pre-booked and confirmed reservations with clear communication.
For guests booking multiple rooms or arriving separately, I strongly recommend registering the actual guests who will be staying in each room in advance to avoid similar issues.
Overall, the stay itself was enjoyable, but I hope the hotel can improve its check-in procedures to be more guest-friendly while still maintaining security."