Hot Springs Hotels in Sapporo

This is by far the best onsen hotel I've ever stayed in! It's located around Jozankei town, with a shuttle bus service from Sapporo, making it very private and quiet. The room is spacious enough, and the private onsen is excellent – my skin felt so smooth after a soak. The bedding was comfortable, and the pillows were quite high-tech. The floor-to-ceiling windows offered a healing view of the snowy landscape, and if you're lucky, you might even spot a raccoon! The service was top-notch, patient and enthusiastic. I have to rave about the food at this hotel; the Italian dinner was incredible, every dish was superb, using seasonal local ingredients and beautifully presented. After dinner, you can even take some rice balls, desserts, and drinks back to your room. The hotel has a smoking room and vending machines, so you don't have to worry about going hungry. I'd love to come back again in the summer if I get the chance.

I can’t recommend this hotel enough – it was one of the highlights of our Hokkaido trip! The free shuttle bus service to and from Sapporo Station (both ways) made everything so convenient. No need to worry about taxis or public transport after a long day – just hop on and relax. Super thoughtful and saved us a lot of hassle. The decoration is beautifully traditional Japanese style – think elegant tatami rooms, shoji screens, and that authentic ryokan vibe. It felt very calming and immersive right from check-in. The onsen is absolutely superb! The water quality is excellent, the facilities are clean and well-maintained, and the views (especially the outdoor bath) are stunning – so relaxing after exploring Sapporo or Jozankei area. One of the best onsen experiences I’ve had. Breakfast buffet was a real treat: fresh Hokkaido ingredients shine through, with amazing seafood (uni, salmon roe, sashimi-grade fish), local veggies, and high-quality dishes. Everything tasted super fresh and delicious – perfect way to start the day. They even offer free hot wine and sparkling wine service in the evenings – such a nice touch! We really enjoyed sipping while unwinding. Honestly, I can’t say enough good things. Great value, authentic atmosphere, top-notch onsen, and thoughtful extras. Highly recommended! 🌸♨️

The room was large and clean, and the hot spring facilities were excellent with a huge space. Dinner offered a wide variety of dishes, including unlimited domestic Japanese wagyu beef grilled fresh on the spot. For the same amount of steak, I would pay 10,000 yen for just 6 small pieces at Hokkai-En Yakiniku in Niseko town. The pizzas were also made to order. They even poured champagne from a brand new bottle into clean glasses for us. And the price was very reasonable; I even wondered if there was a mistake in the bill, haha! 😄

The hotel room did not come cheap, but overall, we had a pleasant stay aside from a hiccup during check-in when the staff forgot to inform us that our room was ready and kept us waiting. The public onsen was great and we spent more time there than the private in-room onsen. The free ice-creams, drinks and ramen (during supper time) were delightful touches. Pillow gallery offered options of different types of pillows was great! The hotel is shoes-free, meaning one has to remove our shoes and store in the lockers at the entrance and move around shoeless or in the tabi socks provided. The yukata pyjamas provided were comfortable, so were the beds. The use of sliding doors meant one will not hear of slamming of room doors by other guests. It is a cosy hotel to stay in. What we did not like was the lack of a sheltered drop-off point to unload our luggages and the sensor lights at the hallway of the room. As it could not be dimmed or switched off, it would light up brightly when going to the toilet in the middle of the night.

This onsen hotel is definitely worth the price. The environment and hygiene are excellent, and the room layout is fantastic. The yukata was the most comfortable I wore during my Hokkaido trip. The service was absolutely superb, especially the proprietress at the Kaiseki restaurant, Shoan. She was incredibly elegant and generous, giving us an authentic and meticulous Japanese service experience. The private onsen with a fee had average views. The outdoor public onsen was closed on the day of my stay due to cold weather. The indoor onsen, for a hotel of this price point, was quite ordinary. Therefore, I wasn't entirely satisfied with the onsen experience. All in all, while it might not be exceptionally surprising, this is a hotel that's well worth its price.

房間超大，有室內浸浴，景觀一流，設施齊備，若住Executive Suit,可以免費享用lounge 內小食和飲品，酒也是無限飲用。自助餐食物美味，款式多。娛樂設施有驚喜，有乒乓球打，有夾公仔機，可以打機，是迷利版的Gigo。商店購物種類多，有好小朋友玩具賣。露天風呂看到雪山景，體驗到一邊浸温泉，一邊大風雪吹在面上。就算不是露天，室內的風呂也有好美的雪山景觀看。有穿梭巴士送到札幌，非常好。雖然房價不便宜，但物有所值。

On a trip with a friend to enjoy an open-air bath in the snow, which was a life-changing bucket list item, we visited Suizantei Club Jozankei Ryokan, which features an outdoor bath in each room. As soon as we saw it, we knew it was the one! Our first impression was that the accommodations were incredibly private and quiet. The service was excellent and friendly throughout, and we felt pampered. The dinner course was a satisfying meal. The best part was being able to enjoy the open-air bath from our private room while watching the snow fall. After dinner, we also visited the public bath. While it wasn't very spacious, the small number of guests allowed us to use it as if we had rented the entire place. If you're looking for a private and quiet place to enjoy an open-air bath, this is the place to be!!

Everything exceeded my expectations, it was fantastic. The food selection was incredibly rich and delicious. The views were first-class. The room was large, and although it showed its age, you could still appreciate its former glory. There were three hot springs, and I absolutely loved the outdoor one; submerging my body in the warm spring water while my head felt cool and clear was so refreshing. Highly recommended. Facilities: Excellent Cleanliness: Excellent Environment: First-class Service: Excellent

Bed is rock hard. After 4 nights, I have serious back ache, plus I'm lacking in sleep, due to how hard and uncomfortable the bed was. The pool facility wasn't fully open (it only does so in August). The last week in July at least opens the some of the outside area for use, but it doesn't fully open until August. They'd also made the 25m outside pool a wipeout/ninja obstacle course so, if you want to actually swim [do some lengths etc] then the only place you can do this was initially only open in August and even then it is now taken over by an obstacle. The indoor sections are open all year round. You have to pay extra to access the slides - not too crazy at 500 or 600yen depending on the day for unlimited access (you're given a wristband). Breakfast was ok. Wide variety of foods - some of which I wouldn't normally associate with breakfast, but still nice to have choices. Signage claims it gets busy after 8am. This is definitely not true - it's busy when it first opens at 7am and then slowly gets quieter over the 7~10 opening times (last entry at 9:30). Can't speak about weekends tho. Shuttle bus is busiest at the 5pm time slot. Overall, a ”resort” that claims to be 4 stars it most certainly isn't. 2 stars yes. 2.5 maybe. But the whole place just feels quite dated and far from the luxury expected from a ”4 star hotel”. Apart from the bed as I've already mentioned, the room was a good enough size but all the decor and controls were old. The Aircon control was worn and glitchy (button presses would turn it off etc) but at least it worked and made the room the temp we wanted. The lighting panel has had so many changes there are stickers on it to blank out buttons which no longer function - fair enough, but maybe spend a bit of money on a decent upgrade??? This hotel isn't cheap!

”Renovated (uneven), great onsen, convenient location” Most of the hotel’s facilities were recently renovated, so they felt new and beautiful. However, only some of the rooms had been updated. Our room was older—not too old, but slightly disappointing compared to the pretty new lobby. That said, it was clean. Our room was near several Chinese tourists who often talked in the corridor, but it was quiet at night. Buffet dinner and breakfast were included. The food was okay—good compared to other countries, but average compared to other Japanese hotels. The onsen was excellent, with multiple pools at different temperatures, including cold baths and an open-air onsen (though partially enclosed due to the hotel’s location). There was a lounge area with free soft drinks and massage chairs before entering the onsen. A table tennis area was also available, though in the basement and a bit hot, so we didn’t play. The reception spoke limited English but tried their best to communicate. There was also a self-service coffee machine in the lobby with a lounge area to relax. The hotel’s location was very convenient: close to the bus stop, with convenience stores nearby. During our summer visit, the illumination event was walkable from the hotel.