Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
11 reviews
9.0/10
1 night
From £ 20
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9.6/10
Amazing
__M1381175****This hotel boasts an excellent location right next to a park. You can take a pleasant walk through the park to reach Tamerlane's Mausoleum and Registan Square. The hotel itself is lovely, featuring a gym and a good breakfast; we even got different options on our two mornings. There are several restaurants in the surrounding blocks, and about a kilometer away, you'll find banks for currency exchange, although the rates aren't the best.
GGuest UserWe absolutely loved this hotel. It's location is great and the staff are amazing especially the front desk. There is no lift but the reception staff helped us with the bags. We paid for a more premium room but it was on level 3 so we asked to be changed to room on a lower level and it was great. The Georgian restaurant inside the hotel is amazing. The food is great and the staff were amazing. Will definitely stay there again.
KKevin1908The place is clean and the location is perfect just not easy to find at first because can’t reach at front by the car so have to carry the bag and search for it by foot.
Family is nice and help you to give all the best solutions for everything they can.
Simple and good breakfast but just repeat everyday same. It will be better if they change it according to the days.
Overall good place to stay
GGuest UserWe are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
MMladenowskiWe were very satisfied with our stay at this hotel. Although it’s rated 4 stars, it offers amenities and service comparable to some 5-star hotels. Our room was spacious, featuring a balcony, a spotless bathroom, and four complimentary bottles of water although we are a couple. The reception staff were friendly and helpful, arranging our private visit to the SPA and swimming pool, which we thoroughly enjoyed. Breakfast was delicious, with a wider and better selection than some nearby 5-star hotels.
The only downsides were the location of the rooms, which are separate from the main building, the absence of an elevator, and open-air corridors connecting the rooms to the dining and SPA areas. This can be uncomfortable during colder months like February, so dressing warmly is advisable.
This hotel is definitely THE BEST DEAL you can find in the area and it's just 10 minutes walk from the main attraction in Samarkand.
GGuest UserThe location is convenient for transportation. Taxi drops you off at the entrance to a fast food cafe, which is also the guesthouse entrance. The downside is street noise: with the windows open, it's loud during the day, but even at night, the sound of passing cars can disrupt your sleep. The sights are within walking distance. There are plenty of local food options nearby, but there are no European-style cafes, restaurants, or grocery stores. The rooms vary in state of repair. I stayed on the second floor in a decent double room. The third floor has a window facing the opposite side, toward the construction site. It should be quieter there. I didn't turn on the air conditioning. I only use it if the interior is spotlessly clean. There's a laundry room and a shared refrigerator. Breakfast is nominal. The owner is accommodating.
GGuest UserI have to say we will give the reception guy 6 stars up to five. We have to catch up the train in the early morning around 1am, so that we need to stay in the lounge for around 4hours.The reception guy, with my great respect and grateful, stay up the whole night with us, no rest and give water and turn on for us. In the end, support us for communicating with the driver and carry the luggages for us, with no tips(sorry we dont have change cash at that moments)
also breakfast nice and room is clean and tidy
LLuoleibinA good choice, but the hotel didn't remind me to check in 2 hours early and I had to pay $40! **** didn't say a word, ”Wait a minute, now it's double the price.” Just take the money and stop talking. Speechless 😓, the breakfast is really great, I have to say more about the good stuff.
RRamonLocation: excellent! It is in the same building complex as the Art Gallery Happy Bird, mentioned in Tripadvisor. Registan is about 300 m away, so after dinner I would walk there to see the illumination.
My room had 2 twin beds, was rather small but comfortable. Upon opening the windows, a cool breeze entered the room. Wi-fi was reliable and there was a water boiler for tea.
Breakfast was abundant and good. The cook, Dishoda, would make me an omelette every morning. In the same building there are restaurants and fast food/ice cream joints.
On my last day I took the train to Khiva, which departs at 11:46. The hotel allowed me to stay in the TV room, with wifi access, water and toilet facilities, for 10 hours after check out. I recommend Hotel Dyor.
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