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Posted on Mar 31, 2026
Guest User
My partner and I had a really great stay at the hotel. The staff were friendly and helpful, and our room was clean and comfortable. When we had an issue with the air conditioning, they quickly assisted us and offered a room transfer right away, which we really appreciated. Everything felt well-managed, and we were able to relax and enjoy our time together.
One small suggestion we have is about the food. It was good, but we think it would be even better if the hotel could offer a buffet during certain times. Having more options to choose from would make dining more convenient and enjoyable for guests.
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Price per night fromS$ 69
Posted on Mar 16, 2026|Standard Room
Guest UserThere was a problem with the toilet overflowing from the base. It smelled a bit, so I contacted the front desk and they cleaned it right away. However, since it was a malfunction of the toilet, I received another cleaning service, and it was an old issue, so the back of the toilet was stained brown with grime. Other than that, everything else was great. The shopping mall and concert venue were very close. The prices at the shopping mall are pretty much the same as in Korea. A bowl of ramen costs over 10,000 won, and drinks are typically 5,000-6,000 won. They barely sell any plain food. There are no salad specialty stores, and even sandwiches are mayo-based by default, so I struggled with the food more than expected. This isn't really hotel-related, but I'm leaving it for those who are coming for events. I accidentally booked a cheap hotel far away and stayed there for a day, but my condition worsened, so I couldn't stay there anymore. I quickly moved here and found peace. It was clean, pleasant, and cool enough even without turning on the air conditioning, by my standards. The front desk service was also good.
There's a Starbucks on the first floor and a Muji Cafe on the second floor. The coffee at Muji tasted better and was cheaper. The caffeine was super strong, and it had a big awakening effect on me, but everyone can choose what they like. There are many places to eat. The value for money wasn't great, but I was satisfied because the walking distance was short.
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Price per night fromS$ 116
Posted on Feb 15, 2026|Superior Queen Room
Guest UserI had an excellent stay at Richmonde Hotel Eastwood! The staff were very accommodating, and I want to especially commend Cate from the reception for her outstanding service. She was warm, professional, and made the check-in process so smooth. Cate went out of her way to make sure we were comfortable and had everything we needed during our stay. I also want to commend the bellboy's for going extra mile in helping us with our luggages. The room was clean and cozy, and the location is perfect—close to shops and restaurants. Overall, a great experience, thanks to Cate and the rest of the team!
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Price per night fromS$ 73
Posted on Jul 9, 2026
MisisCWe absolutely loved the vibe and ambiance of the hotel, which makes it even more disappointing to say that our entire experience was ruined by the poor service.
We arrived early to ask if early check-in was available. We completely understood when we were told that check-in starts at 3:00 PM, so we left for lunch and came back exactly at 3:00 PM. Since we had already completed the check-in process earlier, we expected to receive our room key without any issues.
Instead, we were told that our room was still not ready. What made the situation even more frustrating was seeing other guests who were just checking in receive their room keys while we continued waiting. After waiting for about 30 minutes, we were finally given our key card—only to discover that it didn't work. We couldn't even enter our room and had to return to the reception, where we waited for almost another 30 minutes while the staff tried to figure out what was wrong.
The most disappointing part was that I had to follow up multiple times before anyone offered us another room. There was very little communication, no sense of urgency, and no apology that made us feel our time was valued.
We booked this hotel specifically because we were attending a concert and wanted a comfortable place to rest and freshen up beforehand. Instead, because of the delays, we had no opportunity to shower, change comfortably, or even rest. We ended up going straight to the concert feeling exhausted and frustrated, which completely defeated the purpose of booking the hotel in the first place.
Our room was at Richmond Eastwood. While I understand it may be managed separately, the staff from Richmond were the ones assisting us. Unfortunately, it genuinely felt like guests who booked directly with Richmond were given better treatment and priority than those who booked through this property. Whether or not that was actually the case, that was certainly how the experience made us feel.
When we checked out, the staff gave us a complimentary cake, which we appreciate as a kind gesture. However, by that point, the damage had already been done. The delays, inconvenience, and frustration had already ruined our mood and our overall experience. While the cake was a nice attempt to make up for what happened, it couldn't undo the time we lost or the experience we were hoping to have.
It's unfortunate because the hotel itself has so much potential. The ambiance is wonderful, but great facilities mean very little when the service falls far below expectations. We left feeling disappointed and would think twice before staying here again.
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Price per night fromS$ 83
Posted on Sep 6, 2026|Euro Suite 2
Anonymous Useryear vacation of my husband we always choose Eurotel Vivaldi Araneta because of convenience accessibility wise and I haven't experienced a maldita or maldito staff they are all welcoming ready to assist anytime if their is problem. thank you and hopefully to visit you again next vacation to the Philippines Good Job guys and hindi masyadong strikto once check out never na akung nag wait sa lobby for a go signal that ok we can leave na.. Excellent performance will surely booked next time.
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Price per night fromS$ 25
Posted on Jul 18, 2026|Vip Room
Guest UserThe room is spacious although, for VIP room the airconditioned is not working on the first room they assigned to us. They gave iwata during our 1st night. On the second night, they transfered us to another room. I would say PREMIUM room is better than VIP rooms .
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Price per night fromS$ 11
Posted on Jul 1, 2026
Anonymous UserI enjoy all their aminities specially the gym,everytime im on vacation i always book this hotel for my staycation, All staff are humble and respectful,thank you winter hotel staff for your kindness
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Price per night fromS$ 20
Posted on Aug 8, 2026|Superior Queen Room
Guest UserThis hotel hits the mark for a basic, practical stay. It skips the luxury frills of higher-end hotels, but it delivers on cleanliness, location, and affordability. Perfect for short trips or budget-conscious travelers who just need a reliable place to sleep and recharge.
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Price per night fromS$ 23
Posted on Feb 15, 2026
MRS. OLEDAN
As per couple the room is so nice .. the staff is very friendly.. for comfy experience this is nice.. thank u camelot hotel ❤️
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Price per night fromS$ 30
Posted on Sep 18, 2026|Family Queen Studio With Sofa Bed
Guest UserEverything is good except for the small cockroaches crawling around the room. I also suggest replacing the old shower curtain with a much longer one so that water won’t splash all over the bathroom floor.
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Price per night fromS$ 18