Hotels with Breakfast in Heihe

## Amenities: The mattress was comfortable, two types of pillows were provided, a smart toilet, a TV with screen-mirroring capabilities, and the internet speed was very fast! The slippers were the thickest and most comfortable I've ever encountered in any hotel. ## Cleanliness: The shower drain wasn't clean and was a bit clogged; I had to deal with it myself while showering. ## Ambiance: I had requested a high floor, but was only given the 7th floor, so my view was ultimately blocked by the tall building directly in front. Additionally, the room was right by the elevator entrance. Luckily, there were no noisy tour groups blocking the elevators that day, so it was relatively quiet. ## Service: Almost non-existent. During check-in, there were two front desk staff. The male staff member was warmly smiling and assisting another group, while the female staff member gave me a cold reception. When I asked about the floor, she simply said my room type wasn't available on the 9th floor. Normally, one would expect something like, ”This room type isn't available on the 9th floor, would you like to consider an upgrade to a different room type on the 9th floor?” She offered no smile and was very curt. After she simply stated my room type wasn't available, I didn't feel like pursuing the conversation further. *Sigh*. ▶ There are self-service drinks in the lobby on the first floor, but the staff didn't inform me. I only found out about them after seeing it online. ▶ Upon check-out, there's supposed to be a farewell gift, but the staff didn't mention it. Long after I had left, I received a message on the Ctrip app saying there was one, meaning I would have had to inquire at the front desk myself. *Ahem*. ▶ I didn't book the hotel's buffet breakfast, but the restaurant allows you to order items à la carte. My companion and I spent 20 yuan and were completely full. (The fried rice was delicious!) ● Overall, in terms of value for money, it's really good! It just falls short on the details. (I wonder if this has anything to do with booking a discounted room? 🤔)

My friend visited Heihe during the May Day holiday. Upon arrival at the hotel, we checked the reserved room first, and with the manager's help, we were upgraded to a river-view room. The room was spacious, bright, and offered a wide view. Watching the ice floes of the Heilongjiang River flow rapidly from inside, my friend was very happy, as it was his first time in Northeast China. The room was very comfortable, with clean and tidy pure white sheets; the attention to detail was excellent. The manager was very warm, helpful, and attentive, making my friend feel the warmth and sincerity of the people of Heihe! The hotel's location is convenient, close to the night market and morning market, and adjacent to the Sino-Russian Overseas Chinese Memorial Hall and the Heihe River Cruise Wharf. The hotel has a Western restaurant, serving both Chinese and Western cuisine, which my friend found excellent. Parking is also convenient, with free parking spaces in front and in the courtyard, making it easy to get around. I personally think it's extremely cost-effective. Before leaving, my friend said that looking at the river view and gazing at Russia on the opposite bank, Heihe was so peaceful and comfortable. I want to thank the hotel manager and staff again for their warm and meticulous service; the experience was top-notch. This hotel will definitely be the first choice for my relatives and friends next time.

We found this hotel on TRIP and, after looking at reviews, photos, and the location, decided to stay here. We were pleasantly surprised by the room. It was VERY clean and tidy, with crisp white bedding. The staff was pleasant and polite. I wish there was a shuttle to the bus and train stations. While they're not far, getting there with suitcases is a bit of a hassle. A big plus is the airport shuttle! Another suggestion: I'd like to see some cafes nearby with cuisine catering to Russians. Overall, the hotel itself is a 10 out of 10!

We are from the south and it's our first time in the north. As soon as we arrived at the hotel, we felt the attentiveness and patience of the staff. The receptionist at the door was attentive and enthusiastic, and patiently led us to the front desk to check in. The front desk staff was also enthusiastic and introduced the characteristics of the hotel to us, including the room types and what was in the room. They were very professional, and after we checked in the room, someone led us how to get around. When we got to the room, there were intelligent facilities, the room was very warm, and there was no odor. When we needed room service, the staff was fast, had a good attitude, and provided enthusiastic service. I highly recommend it. It made me, a little potato from the south, experience the feeling of a little golden bean. Very good, highly recommended! ! !

I have been based in Shanghai for a very long time now, only leaving during the covid years. I love 'my city', (as kitsch as this may sound), but want to explore the north of China, too. My welcome in Heihe was excellent with the driver I found to take me to the hotel doubling as a warm, humorous, and helpful guide. Price wise, it was convenient and easy to reach the hotel for a very fair fare of 100RMB,(about 20 AUD).The experience was further enhanced when I arrived and the two young women who were working at the front desk helping me change rooms to one with a view of the magnificent frozen river/border. The hotel itself is immaculate and has an 'old world charm'. Breakfast is served in splendour but you may want to ascertain which days the the buffet is available. It is wonderful to return to the hotel's warmth after a long day of photography in the snow. Highly recommended.

The river view room means facing the river but you cannot see the river. It is a little misleading. Staff can speak russian but they don’t speak English. The location is great. Close to shops and they have a restaurant at the ground floor. I don’t like how the staff are smoking in the lobby/reception but maybe that’s a cultural thing I don’t understand. The rooms are good value for money.

The hotel is located near the waterfront, a short taxi ride from the ferry terminal and the city's main pedestrian and shopping street. The rooms are a bit dated and weathered, but generally well-maintained. The restaurant on the 19th floor offers panoramic views of the city, and tables are located on a rotating axial structure that allows you to admire the city from all angles. Considering the price, this is a great place to stay in Heihe.

We went to China for the weekend, and friends recommended this hotel. I agreed and chose a business suite because the photos looked perfect for a family stay. The reality is this: the room almost matches the photos. There's no shower stall, the bathtub only has a hole in the floor for draining water, and there are no towel hooks at all, not even a single one, which is inconvenient. There are two TVs, but only one works. I booked a non-smoking room, but room 413 is at the end of the bullring, where everyone smokes right out the window. Cleanliness is so-so. The windows look like they haven't been washed since the building was built. There's so much dust and dirt under the bed it's just awful (we had to look in to get the child's car). The location is convenient, and the bedding is clean, but it has holes. When we first entered the room, it smelled really musty and smoky, so we had to air it out for half a day just to breathe. In general, for 7,000 rubles for 2 nights, it’s not worth taking a business suite, since other cheaper rooms have almost everything the same.

The Wudalianchi Scenic Area is vast and free to enter, but individual attractions require tickets. The hotel is centrally located within the scenic area, making it convenient to access all the smaller attractions. The front desk staff were very welcoming, providing a map and introducing the attractions and recommended routes. The hotel restaurant was large, and the owner, a hardworking and hospitable woman from Northeast China, hosted two dinners. We sampled Northeastern specialties: Acanthopanax senticosus, chicken stew with mushrooms, braised crucian carp, and steamed golden pomfret. The food was quite good, arguably among the best in the Wudalianchi Scenic Area. The hotel's first-floor supermarket was well-stocked with many local specialties and daily necessities, which was very helpful for tourists. However, the saleswoman's business acumen needed improvement; she didn't know the answers to many questions, but she was honest and straightforward, admitting what she didn't know and not trying to deceive customers.

The rooms were spacious and clean, the service was warm and welcoming, and it was convenient for dining and visiting attractions. Parking was easy, and you could even come back for a rest at noon. One day wasn't enough to see everything, but unfortunately, the Crystal Palace was closed.