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Posted on Oct 2, 2024
some3750
In a newly developed area. All facilities are new and smart (including light buttons/smart toilets, etc.). The four pillows seem to be at different heights, which is very considerate and comfortable. The mineral water provided by the hotel is very delicious.
There are several good restaurants in the hotel. There are also very good coffee shops and a shopping mall within walking distance.
What I don't like is that the place where the shower gel is placed in the bathroom is very low? The previous guest can step there to take a shower. It doesn't seem very hygienic to put the facial cleanser in these places~ Everything else is good.
If you don't mind being a little far from the Disney park, I highly recommend this place~
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Price per night fromHK$ 1,814
Posted on Jan 17, 2025
KareenCEverything quite convenient, loved having a bedroom, 3 beds, 2bathrooms+toilet for our family of 5. Alarm clock is cute - different characters to wake you up gently instead of a blaring alarm sound lol!
Staff members were all wonderful, smiling and friendly.. Free car parking is helpful if you have a car but don’t need to use during your stay as transport is very convenient to get to/from the Disney areas - Bus to Magic Kingdom/Animal Kingdom/Hollywood Studios/Disney Springs/Summer Winterland (same bus as Blizzard Beach), Skyline to Epcot. Although I must say, it felt like there were more buses returning to other resorts (like Pop Century and All Stars vs Art of Animation; maybe 3-4buses for every 1). Comes quite frequent though, traffic played a part on delays.. Pop Century is located next to Art of Animation so we considered taking that bus and walking back to pass through the Skyline station as the resorts share it, but we’d always surpassed our walking steps during a park visit so just waited..
Laundry mat is handy, gets very busy during the afternoon/evening as expected. No quarters needed, can pay via QR code. They have a vending machine with detergent and dryer sheets. Staff had visited whilst I was doing laundry several times to clean and sanitize machines.
Early entry to parks a great perk, saved and opted not to buy any lightening passes. We would take advantage of early entry, do a few rides and then head back to the resort to relax for a couple of hours and then head back to do more rides/parade/fireworks etc at about 2:45pm.
We kindly received complimentary access to play mini golf as the check in staff member recognized we’ve travelled quite a long way 🥹 - thank you, it was so much fun! Complimentary access to Blizzard Beach also included, unfortunately it was too cold to take advantage of it as our stay was during what seemed like an Arctic blast! 🥶
This has been our 3rd stay here, it always gives beautiful memories to take home with us 🥰
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Price per night fromHK$ 1,959
Guest User
Our family of six rented an Airbnb for 6 days but me and my youngest daughter wanted to stay for an extra couple of days; so we rented the room at the Rosen. It looked great in the pictures and I'm happy to report that it was even more beautiful in person. There are so many amenities and the food was excellent! I highly recommend the pulled pork nachos poolside from The Cattails Bar (by the way large enough for 3 people to share. Our room overlooked the lakes and golf course. What a beautiful view! I actually saw an eagle air diving into the lake for his meal! There were so many shady beautiful places to sit if you wanted to spend your time outdoors (which I did) and lovely seating inside if you needed to come in to cool off. The market is open 24 hours if you need a tasty snack or something to drink. Warning; the market is pricey but very convenient. If you want grocery store pricing, the Publix is a shuttle ride away and just a short walk across the street. I should have read the fine print the parking will be $28 a day if you self park. And though they say there are no resort fees; there is a fee for incidentals that I thought was quite hefty so be prepared to put this on your credit card temporarily. If I had had more time I definitely would have enjoyed the spa offerings. The staff was professional and very friendly. We would definitely stay here again and plan on doing so!
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Price per night fromHK$ 1,052
Posted on Oct 12, 2024
Wai
Driving up to the hotel it looked promising, lift up to our floor felt bit old but worked well with the style, rooms were ok but looked like it could do with some freshening up.
First thing we noticed was a stain on one of the pillowcases, this made us wonder whether the beds were properly changed or cleaned, we did see a single strand of hair in the bathtub but gave it the benefit of the doubt that could be the cleaner if they did clean it. Sadly on the website it states luxury toiletries- well these were disappointing and did not feel it. We were provided with one set for two people. That is one shampoo, one conditioner, one body lotion, no shower gel, (you get a shower in the room) one face soap, one hand soap.
The hot water kettle dispenser was not cleaned as when we went to do an initial clean there was a lot of black stuff coming out, we had no coffee in the room either. We had to go ask reception to give us a new one and that’s when we found out we should have had coffee provided with the kettles. So far very disappointing,
We found out during our stay that the hotel doesn’t clean your room on a daily basis and we weren’t aware of this so our bins were over filling, we had to ask for toilet roll, and new towels. When we received the towels in the bedroom whilst we were out they were left on top of the toilet. Not exactly the best or cleanest place to put if especially if we haven’t had the room cleaned for a good few days.
If you want your room cleaned I expect you will need to let reception know. I’ve stayed at Marriotts before and I’ve never experienced it where they don’t clean your room and I don’t mind if they don’t do it on a daily basis but they should inform you at reception when you check in.
We stayed during Hurricane Milton and we were very disappointed as international tourists not to have received any information from the hotel that it was coming and what to do/ how to stay safe/ whether there was going to be reduced restaurant opening times/ services.
This was our first hurricane. We instead received much more information and advice from our Uber drivers such as to stock up on food and water.
Our other information was from alerts we received on our phones and also by watching the news otherwise we would have been none the wiser. We are aware that other hotels received a note under their door as a minimum.
We were looking to hire a car but this hotel charges 27 dollars to park a day. So we decided to use Uber and actually turned out cheaper for us so bear this in mind.
The pros:
It’s very central and icon park is about 5 mins away, lots of bars and restaurants along the the drive in either direction. Close to the parks if that’s what you’re here for.
Reception staff are very nice and really get straight on to the case when you need something.
Two people who stood out for us was firstly Joe, who was standing outside one day as myself and my friend were deciding to visit a mall was so helpful. He even gave us some leaflets to hand it at our destination to get discounts and a free bag. He was really friendly and chatty and a great sense of humour.
The second person was Ryan, from housekeeping was also very helpful when my friend was after some items for our room. Very cheerful.
I’d only recommend this hotel if you just want somewhere to sleep for a few days. I wouldn’t come back here again not for a holiday as I feel the basic expectations of a hotel service was lacking. Can’t fault any of the staff we dealt with.
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Price per night fromHK$ 1,259
Posted on Nov 21, 2025
Guest User
The inly thing I could fault was the signage to anywhere. There are none. We walked 30min. Round two hotels. For what should have been a few minutes cause once of the boat taxi for the first time no signed for lobby or anything. Same in morning sign to water taxi then no sign to say get life to floor one. Tbh this seems to a standard thing round universal. No sign or basic sign to everything toilets hotel rides.
But have to say hotel was amazing and clean and would stay again. Ashley it early check in and late collection was very helpful
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Price per night fromHK$ 3,970
Posted on Mar 1, 2026
Guest User
My flight was delayed, so I didn't arrive until the morning after my scheduled check-in day. I tried contacting the hotel multiple times via email and internet calls during check-in hours, but couldn't get through. When I finally arrived to check in, they told me my first night had been cancelled and I couldn't check in until 2 PM. I explained about my attempts to contact them and the flight delay, but they wouldn't budge, saying it wasn't the hotel's responsibility, and I didn't get a refund for the first night.
I left my luggage and went to Disney, finally checking in that evening. There was no water in the room, but I could get some from the front desk. There was no safe in the room. The next day, after returning from Disney after closing, I found a single piece of paper in my room stating that there would be a water shutdown for maintenance from 11 PM to 5 AM. It was already 11 PM. I had to use the restrooms at the Courtyard next door.
During my three-day stay, there was no room cleaning or towel change at all.
On the positive side, the free breakfast was good, with Mickey pancakes, scrambled eggs, and sausages.
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Price per night fromHK$ 620
Posted on Feb 5, 2026
CollectingPassportStamps
Good stay at the DoubleTree Disney Springs area - as a rewards member for Hilton I was able to have an early check in plus an upgrade on the booked room - this probably had a lot to do with the fact that it's off peak season. Given a welcome cookie and free water vouchers (to redeem in the marketplace) for the days there.
The upgraded room was on the 5th floor (501) away from the elevators, overlooking the pool area. the suite sleeps 6 people: 2 double beds, 1 sofa bed. both beds were comfortable as was the sofa. Plenty of room for a family to enjoy. The suite had a door to divide the bedroom/bathoom and living room area but only had 1 bathroom which needs maintenance - the bath was low and somewhat dirty, the water was cold (felt more so as there was a cold spell in the area). The kitchenette was basic, a little sink, fridge, microwave, coffee machine and enough space to prep basic meal in addition to a table. There was noise from the close-by motorway, but not enough to disrupt the nights sleep/stay.
Overall a good stay, with good service from the staff - recommended for larger parties who want to be close to disney springs but also the area outside the disney bubble, both of these areas are within a walkable distance of around 15~20mins from the hotel, the hotel also offers shuttle bus service to the disney parks areas and welcome booklet with discounts.
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Price per night fromHK$ 764
Posted on Mar 1, 2026
Fenshukengru
I booked a single room, but they upgraded me to a two-bedroom with three beds! It was so spacious for just one person. The official hotel shuttle was practically on-demand, no waiting at all. The restaurant in the lobby has really long operating hours, so you'll never go hungry. Plus, staying at an official hotel means early access to the park, which was a huge bonus. Everything was absolutely perfect.
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Price per night fromHK$ 1,090
Posted on Mar 9, 2026
NIHC.
Had a really comfortable stay at the Orlando Spring Hill Suites Hotel! The room was spacious and clean, and the bed was just right – I slept like a baby~ 😴 The staff were super friendly, check-in was quick, and their service was top-notch. The location is convenient, with restaurants and a supermarket nearby, and it offers great value for money! Overall, it felt clean and cozy, and I'd definitely choose this place again next time~ 👍✨
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Price per night fromHK$ 746
Posted on Dec 13, 2025
Sean Eric Smith
I've now stayed at 8 different hotels in or near WDW so far in 2025, including 3 in the Disney Springs area. The Ren is #3 both overall, and near Disney Springs (Hilton Palace, and Hyatt BV are the two I prefer). The staff at the Ren were univserally great and their warmth seemed genuine. I also thought the food in the restaurant/lounge was unuually good for standard American grub; they make staple items like sandwiches and breakfast spreads much better than average. Clearly, whoever's in charge of F&B is a star, even if creativity was lacking.
I was traveling with my senior citizen mother, so we requested an accessible room. Sometimes, this gets you an oddly shaped room that is a waste of square footage. This wasn't really the case at the Ren, though there was still a longish hallway between the door and the living space. But, it was basically just a normal room with a large bathroom. The bedding, furniture, and toiletries were all up to brand standard.
The pool was just okay IMO, but certainly isn't a reason to book elsewhere.
They hand out coupons for free drinks/appetizers every day; be sure to ask if you don't see them in your ”passport” folder.
I think I'll stay there again next year because my mom really liked it (i.e. she was treated especially well), and it was a pretty good value (all of the DS hotels are in the same general price range, but the Ren is on the lower end of the spetrum and their resort fee is less onerous than some of the others...maybe because it's less of a resort, which is okay with me).
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Price per night fromHK$ 863