Spa Hotels in Orange County

I had a prepaid booking. They charged 800$ for incidentals with the POS that gave the “Approved” status. We spend like 1k and they locked us outside of the room and asked us to pay this again the whole amount. They did not recognize the initial payment. Front desk guy Christian very rood, pushing it to the edge of snapping. Eventually I asked to speak to the manager on duty..he got at the front desk in 20-30 minutes, apologizing and saying that everything is ok with the initial payment. We spent 1 hour locked outside by this “system error” The service at the Sofia (downstirs restaurant) is very poor because of the kitchen staff. The roof top restaurant is quite nice for dinner. I waited 30 min for the valet to bring my car. The have no f idea of what they’re doing. You can get only inroom dining after 10pm. Shuttle service only to Disney parks.

In a newly developed area. All facilities are new and smart (including light buttons/smart toilets, etc.). The four pillows seem to be at different heights, which is very considerate and comfortable. The mineral water provided by the hotel is very delicious. There are several good restaurants in the hotel. There are also very good coffee shops and a shopping mall within walking distance. What I don't like is that the place where the shower gel is placed in the bathroom is very low? The previous guest can step there to take a shower. It doesn't seem very hygienic to put the facial cleanser in these places~ Everything else is good. If you don't mind being a little far from the Disney park, I highly recommend this place~

Friendly and well , only breakfast was different then European style but , as I got it it is American style , to much calories and few vegetable , even that I love the hote cleanence and we are 5th flour , which have addictive view , thanks for free parking advantage . And safety area , I did not tried yet any other amends but all is enough to rate 5/5

Convenient location close to the airport. Shuttle was fast and easy to find. The continental breakfast had a good variety of choices. The front desk staff was friendly and helpful.

The room facilities are relatively new and clean. However, the hotel often deducts money, and even reopens the pre-authorization deduction from your credit card after you leave the hotel. There are also repeated charges for room fees. Not recommended, be careful of pitfalls.

Hotel is Beautiful & location is Great. We had a standard 2 queen room which was pretty bare. Bed was fine, but just one armchair which was Very hard! We normally stay in a 2bedroom villa on property so this was a disappointment. The Mercado restaurant chicken bowl was Delicious, & Toledo Restaurant is Fabulous!!!

受付の方も丁寧に対応してくれました！ 英語がわからず不安なことも多かったのですが、スタッフの皆さまがとても丁寧に、そして親切に対応してくださいました。言葉が通じにくい場面でも、笑顔でわかりやすく説明してくださり、安心して過ごすことができました。細やかな心配りのおかげで快適に滞在でき、本当に感謝しています。また機会があればぜひ利用したいと思います。

This was a terrible experience. 1. I confirmed with the hotel 2 days prior to my arrival they we would be there and they confirmed my reservation. 2. Date of arrival our flight got delayed. I contacted the hotel and confirmed my late arrival due to flight delay. They confirmed. 3. We arrive and the hotel didn’t have a room for us of the type we paid for. Fortunately they had a room but we’d have to move the next day. 4. We were compensated with free parking. That was appreciated. 5. Moved to our new room and the stench that came from the pullout bed cannot be described. It eas horrible. The entire room was filled by the pungent odor. Of course, this was discovered at night. 6. Spoke to the night manager and asked if they could swap the mattress out or change rooms and they said not likely. They gave me some points. Gee, that took care of the smell… 7. Next morning an older gentleman was on staff as manager and he was on it when I spoke with him. He had the maintenance crew in the room within 20 minutes. They took out the old mattress and replaced it with an almost new looking one. You get what you pay for. Though they resolved our issues we decided to leave half way thru our trip. It was not worth it. The rooms are not in good condition as they appear on their website. I appreciate their effort but to have to struggle with the staff multiple times, not worth it. We ended up staying at a WDW property with of course, we should have done since the beginning.

1. Initially we were put in a very substandard room. I had to complain to the front desk and then they moved us to an acceptable one (why didn't they do that in the first place?) 2. We stayed for 5 nights and only on the last day did they clean the room...unacceptable 3. Nobody is ever at the front desk to answer the phone when you call for something so you literally had to go downstairs in the cold to talk to someone 4. The carpet outside the room (#10308) and along the entire walkway to the elevator was soaked with water from a leak somewhere. On a positive side, the bartender was very nice and the Manager was very helpful when we eventually spoke with her.

We stayed at this Days Inn the night before our cruise departure from Port Canaveral. Its close proximity to the Orlando airport made it a convenient choice for our late arrival, though it did mean a longer drive to the port the following morning. The front desk staff was friendly and welcoming, and the room itself was clean and met our expectations for a short overnight stay. Breakfast was included, which was appreciated, but it fell just short of what most would consider a true continental breakfast. The selection was fairly limited, and the pastries in particular tasted more like day-old items than fresh offerings. Overall, it served its purpose for a one-night stay near the airport.