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Posted on Apr 21, 2026|Standard Queen Room
AModernMusafirI stayed at Settha Palace Hotel during my visit to Vientiane, and overall, it was a decent experience with a mix of positives and areas for improvement.
The hotel’s location is definitely one of its biggest strengths. It’s right in the middle of everything, close to the river and within easy reach of the main Songkran celebration areas, which made getting around very convenient.
The property itself has a charming Lao-French colonial style. While it is an older hotel, it has been maintained reasonably well and retains a certain classic character. The staff were excellent, professional, friendly, and always willing to assist, which added positively to the stay.
However, the room was somewhat disappointing. While the minibar was well stocked, basic amenities were missing, not even essentials like a toothbrush or shampoo were provided, which was surprising for a hotel of this category. There were also some maintenance issues: the bathroom had leaking pipes, and the air conditioning wasn’t working initially, though to their credit, they promptly sent a technician to fix it.
The pool area is visually quite pleasant, surrounded by greenery, giving it a relaxing vibe. That said, there were quite a few frogs around the pool, which became a bit irritating. While I personally didn’t mind, some other guests, especially European travelers, were clearly uncomfortable.
Overall, it’s a good property with great location and strong potential, but it could significantly improve with better room maintenance and attention to guest amenities.
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Price per night fromPLN 199
Posted on Jun 13, 2026
Guest User
Had to stay a few extra days for visa stuff and honestly couldn’t find a reason to move elsewhere, this place just made it easy. Clean, comfortable beds, cozy vibes and that little coffee shop became my daily routine. The food is simple but so good. Ended up not minding the wait at all!
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Price per night fromPLN 26
Posted on Jan 26, 2026
misukan
Every time I have a layover in Vientiane, Laos, I stay here. The shuttle service is incredibly convenient. The breakfast starting at 6:30 AM also gives me enough time to catch my domestic flight from the airport. I'll definitely keep staying here in the future. This time I got a membership card that I can recycle, but I'm not sure how to use it?
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Price per night fromPLN 187
Posted on Jun 6, 2026|Superior Balcony
@wearetheharrisons
We had a wonderful stay at Eastin Hotel as a family. The hotel was comfortable, family-friendly, and offered excellent service throughout our visit.
One of the highlights was the amazing breakfast buffet, which had a wide variety of choices to suit different tastes. Our room was spacious, clean, and provided plenty of space for our family to relax.
The location was convenient, and we especially appreciated the complimentary shuttle service to the night market and the Nam Phu area. The hotel also offers airport transfers, making travel arrangements very easy.
Another feature we found extremely useful was the hotel’s app, which allowed us to conveniently book transfers, order room service, and access other hotel services.
The staff were warm, welcoming, and always happy to help. Overall, we had a great experience and would happily stay at Eastin Hotel again on our next visit. Highly recommended! 😊
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Price per night fromPLN 149
Posted on Jun 12, 2026
Guest User
The room didn't have a bathtub or slippers, and the air conditioner was blowing directly onto the bed, making it really cold. You could also hear people walking on the stairs, so the soundproofing clearly wasn't good.
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Price per night fromPLN 83
Posted on Apr 8, 2026
Udomsak FNT
Front staffs on check in are good. The hotel’s air conditioning must be improve. A nightmare in this hotel is no electricity for over an hour without generating
Support.
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Price per night fromPLN 206
Posted on Feb 8, 2025
Guest User
The hotel has good sanitary conditions, the food is fresh, tastes good, the quantity is sufficient, and it is delicious. I will come again next time.
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Price per night fromPLN 95
Posted on Sep 8, 2025
Kegeleyujuluo
Excellent! The room was very spacious, and the staff were incredibly friendly and welcoming. Its central location is super convenient. The breakfast was a highlight! Absolutely fantastic value for money. The hotel also offers parking, so we'll definitely aim to drive here next time for another stay!
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Price per night fromPLN 90
Posted on Jul 12, 2026
Guest UserThe facilities, breakfast, and hotel price were all great. However, I was very upset when they charged me $20 because the pillow was dirty. I liked that the air conditioning worked perfectly since it was so hot.
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Price per night fromPLN 133
Posted on Jul 30, 2026|Standard Big Bed Room
Guest UserThe hotel's location is decent, with a Big C supermarket nearby, which is convenient for dining and shopping. However, the breakfast is very mediocre, not living up to its Ctrip 5-diamond rating or its self-proclaimed 4-star Great Wall brand. I'm not sure how hotels outside of China can be rated by domestic Chinese star standards; it clearly seems like a self-awarded brand. There was a power outage in my room in the middle of the night. After dawn at 6 AM, I realized only my room had no power while other areas did. The phone was broken, so I had to walk to the front desk to request a repair. By 8 AM, no one had come to fix it, and the response I received was that the maintenance staff hadn't woken up yet. The room had a strong smell, clearly from long-term smoking. It improved slightly after turning on the air conditioning, but it still felt unpleasant. The hotel's hardware could be on par with a 4-star domestic Chinese hotel, but it's poorly maintained, and the staff's service is subpar, a far cry from the 'Dream South' service slogan. I will definitely not choose this hotel again, nor any other hotel under the 'Dream South' brand.
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Price per night fromPLN 89